Racking Solutions Opiniões 

9605
•
TrustScore: 4.5 em 5

4,6

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Classificada 4 em 5 estrelas

Super, dass es viel Auswahl bei den Regalgrößen gibt. Das gelieferte Regal ist sehr stabil, der Aufbau aufwendig, da die Passgenauigkeit zu wünschen übrig lässt. Die Mittelstege waren gar nicht montie... Ver mais

Classificada 5 em 5 estrelas

The rack was a heavy duty with an extra shelf ordered. It didn't need bolts. All the joins were pre welded, they fitted together really beautifully with just a rubber mallet. As I had an extra shelf I... Ver mais

Classificada 5 em 5 estrelas

I’m very pleased with the products from Racking Solutions, there was a shortage of one item that they resolved quickly. I was a little surprised that when ordering a multi piece corner unit the join... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Product was excellent value for money and cheapest delivery option was really quick (next day). The product (3 Bay MEGA DEAL Galvanised Steel Shelving) took a little longer to assemble than I expecte... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Local de armazenamento
  2. também em
  3. Fornecedor de equipamento para fábricas
  4. Fornecedor de material para escritório
  5. Loja de prateleiras

Escrito pela empresa

Supplying shelving and racking systems for garages, warehouses, offices, workshops, to chrome wire shelving for the home to commercial kitchens and home storage furniture ideal for a range of uses. We supply the best high quality racking at unbeatable competitive prices!!! We offer a storage solution for every requirement. Our friendly and knowledgeable team are on hand to provide advice on our huge range of products and to work on bespoke projects such as pallet racking quotes and installations. Contact us for a free no obligation quote or shop online today.

Racking Solutions

Escrito pela empresa

Our company motto is Quality, Service & Price
We Pride Ourselves on Providing Our Customers With The Best Quality, Service & Price on Our Range of Racking & Storage Solutions. Our Family run business puts you, our customer at the heart of everything we do. We offer a no quibble 5 year guarantee on everything we sell. Unlike so many of our competitors, our products are built to last and stand the test of time. You won't find like for like quality on sale at a cheaper price and that is a promise! Delivery is 1-2 working days to mainland UK and 2-5 working day delivery to Europe as standard. We`re here to help from early morning until late at night. So, give us a call to discuss any requirements or help that you may need in choosing from our vast range of great Racking Solutions on 01977 555007

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

10 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(9605)

638 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Easy to order online. But delays in delivery.

Easy to order online. Quoted 1 to 2 days delivery. On day 2 I got a courier message (DX) that my package would arrive between 0800 to 1800, so I stayed home all day. The package did arrive in the afternoon... package no.2 of 2. The driver told me package 1 would arrive the next day
... day3. So, stayed on again. No parcel arrived, and no communication. So late on day 4 I emailed Racking Solutions. I was then notified that DX were returning package no.1 to the company as it was damaged, and that replacement package would be sent in 1 to 2 days. That did arrive, so now on day 6. By this time I was on holiday, so to date the job of shelving is on hold.

3 de agosto de 2026
logótipo da Racking Solutions

Resposta da Racking Solutions

Thank you for taking the time to leave such detailed feedback. We’re sorry to hear about the issues you experienced with the delivery of your order, particularly having to wait in twice and then finding out that one of the parcels had been damaged in transit.

We completely understand how frustrating this must have been, especially with your shelving project being put on hold and your holiday approaching. While the damage occurred with the courier, we appreciate that this doesn’t make the experience any less inconvenient for you.

We’re pleased we were able to arrange a replacement parcel promptly once you contacted us, but we’re sorry that it took until day 6 for your full order to arrive. We’ll certainly take your feedback on board when reviewing our delivery service.

Thank you again for your patience and for choosing Racking Solutions. We hope the shelving goes together smoothly when you’re back and ready to get the job underway. Regards Racking Solutions.

Classificada 5 em 5 estrelas

Racking excellence

Just bought my third load of racking this year, this company is a joy to deal with, web site is good, efficient & delivery spot on. The quality is good if you have any issues they excellent to sort out, customer service spot on.

17 de agosto de 2026
Opinião espontânea
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Resposta da Racking Solutions

Thank you so much for your fantastic review and for choosing us for your third load of racking this year! It’s brilliant to hear that you’ve been happy with the quality of our products, delivery service and, most importantly, our customer service.

We really appreciate your continued support. Regards Racking Solutions.

Classificada 5 em 5 estrelas

Great garage shelving

Ordered some shelving for my garage, along with plastic boxes.
Delivered promptly.
Great shelving that’s easy to put together ( as a 61 year old woman)
I now have the organised garage I was hoping for.
Highly recommend. Thank you.

10 de agosto de 2026
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Resposta da Racking Solutions

Thank you so much for your lovely review! We’re delighted to hear that your shelving and plastic boxes arrived promptly and that you found the shelving easy to assemble. It’s fantastic to know you now have the organised garage you were hoping for! Thank you for your recommendation and for choosing us. Regards Racking Solutions.

Classificada 5 em 5 estrelas

Excellent product

Excellent product

10 de agosto de 2026
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Resposta da Racking Solutions

Thank you for your excellent review! We’re delighted to hear that you’re happy with your purchase and really appreciate your support. Regards Racking Solutions.

Classificada 5 em 5 estrelas

Great product - high quality.

Great product, easy to build and really good quality

31 de julho de 2026
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Resposta da Racking Solutions

Thank you for your fantastic review! We’re delighted to hear that you’re happy with the quality of the product and found it easy to build. We really appreciate your support and hope you enjoy your new racking! Regards Racking Solutions.

Classificada 5 em 5 estrelas

Good quality product that has strength…

Good quality product that has strength once fully assembled. One person can assemble it if you know how.
Prompt delivery from helpful individual.

31 de julho de 2026
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Resposta da Racking Solutions

Thank you for your fantastic review! We’re really pleased to hear that you’re happy with the quality and strength of the product once assembled, and that you found it manageable to put together yourself. It’s also great to hear that you received prompt delivery and helpful service. We really appreciate your support! Regards Racking Solutions.

Classificada 5 em 5 estrelas

Good quality shelves and Racks I…

Good quality shelves and Racks I endorse this.

7 de agosto de 2026
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Resposta da Racking Solutions

Thank you for your kind review and recommendation! We’re delighted to hear that you’re pleased with the quality of our shelves and racking. We really appreciate your support. Regards Racking Solutions.

Classificada 5 em 5 estrelas

Excellent all round.

Quick delivery, good product and a (slightly) damaged part dealt with efficiently and with minimum effort on my part. I can thoroughly recommend this company.

6 de agosto de 2026
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Resposta da Racking Solutions

Thank you so much for your fantastic review and recommendation! We’re delighted to hear that you were happy with the product and quick delivery, and that we were able to resolve the issue with the damaged part efficiently and with minimal hassle for you. We really appreciate your support and hope you enjoy your new racking! Regards Racking Solutions.

Classificada 3 em 5 estrelas

Every order so far has arrived short of parts.

The racking was fine - when it arrived. My first order arrived four parts short. Customer service was brilliant, despatching the missing parts which arrived next day. So I ordered more racking. The second order came two parts short. This time it took 4 or 5 working days for the parts to come, which was frustrating. RS need to employ packers who can count to four.

27 de julho de 2026
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Resposta da Racking Solutions

Thank you for taking the time to leave such detailed feedback, and for choosing to order from us again. We’re delighted to hear that you’re pleased with the racking and that our customer service team has been able to respond quickly and effectively when issues have arisen.

That said, we sincerely apologise for the inconvenience caused by missing components on both occasions. We completely understand how frustrating it is to receive an incomplete order, particularly when you’re ready to assemble and use your purchase. While we’re pleased that our team was able to resolve the issues, we recognise that this shouldn’t have happened in the first place.

We’ll certainly take your comments on board and share this feedback with our warehouse and packing team to help prevent similar issues in the future. We really appreciate your continued support and your honesty in highlighting where we can improve. Regards Racking Solutions.

Classificada 5 em 5 estrelas

highly recommend.

Delivery was super quick with my order arriving in only a couple of days. Product quality well exceeded my expectations and theprice was fantastic. Would highly recommend these guys for your racking needs.

5 de agosto de 2026
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Resposta da Racking Solutions

Thank you so much for your fantastic review! We’re delighted to hear that your order arrived so quickly and that the quality exceeded your expectations. It’s great to know you felt the price was fantastic too. We really appreciate your recommendation and your support! Regards Racking Solutions.

Classificada 4 em 5 estrelas

Easy and quick to assemble

Easy and quick to assemble and now my shed is beautifully organised.

4 de agosto de 2026
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Resposta da Racking Solutions

Thank you for your lovely review! We’re so pleased to hear that assembly was quick and easy, and that your shed is now beautifully organised. Enjoy your tidy new space! Regards Racking Solutions.

Classificada 5 em 5 estrelas

the ease of ordering and the racking…

the ease of ordering and the racking was there 2 days later with no problems with the simple erecting of the racking

3 de agosto de 2026
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Resposta da Racking Solutions

Thank you for your review! We're delighted that ordering was easy, your racking arrived within two days, and assembly was straightforward. We appreciate your business and hope the new racking serves you well. Regards Racking Solutions.

Classificada 4 em 5 estrelas

Good service

Rapid delivery; easy assembly; robust product

3 de agosto de 2026
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Resposta da Racking Solutions

Thank you for your fantastic review! We’re delighted to hear that you were pleased with the rapid delivery, easy assembly, and robust quality of the product. We really appreciate your feedback and support! Regards Racking Solutions.

Classificada 5 em 5 estrelas

I could have bought cheaper

I could have bought cheaper, less sturdy options available from the usual Chinese providers but I chose not to and I'm glad I did. Easy to construct even for a DIY muppet like me plus v. sturdy. Would recommend.

3 de agosto de 2026
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Resposta da Racking Solutions

Thank you for taking the time to leave such a positive review. We’re delighted to hear that you’re pleased with the quality and sturdiness of the product, and that you found the assembly straightforward. We take great pride in providing reliable, well-made products, so it’s particularly rewarding to hear that you feel you made the right choice. Thank you for your recommendation and valued support. Regards Racking Solutions.

Classificada 5 em 5 estrelas

Efficient service

Efficient service

3 de agosto de 2026
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Resposta da Racking Solutions

Thank you for your positive feedback. We’re pleased to hear that you were happy with the efficiency of our service. We appreciate you taking the time to share your experience and look forward to seeing you again. Regards Racking Solutions

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service. Super fast delivery. Great items. Definitely buy off again. Gd stars.

3 de agosto de 2026
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Resposta da Racking Solutions

Thank you for your excellent review. We’re delighted to hear that you were impressed with our service, fast delivery, and the quality of our products. We really appreciate your recommendation and look forward to seeing you again in the future. Regards Racking Solutions.

Classificada 5 em 5 estrelas

Great product at a great price and…

Great product at a great price and prompt delivery.

3 de agosto de 2026
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Resposta da Racking Solutions

Thank you for your positive review. We’re delighted to hear that you’re pleased with the product, value for money, and prompt delivery. We really appreciate your feedback and your support. Regards Racking Solutions.

Classificada 1 em 5 estrelas

Racking arrived damaged

Racking arrived damaged.
A replacement part was delivered right away.
Replacement part arrived even more damaged.
No response from customer services.
So now I only have 5 out of 6 racks that are usable.

15 de junho de 2026
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Resposta da Racking Solutions

Thank you for your feedback, and please accept our sincere apologies for the issues you have experienced with your order. We’re very sorry to hear that the replacement part arrived damaged and that you have been unable to get this resolved.

Unfortunately, we have not been notified of the damage to the replacement part or received a further request for replacement parts. If you could please contact us directly, we will action this as a priority and arrange the necessary replacement as soon as possible.

We understand that you are currently unable to use the final shelf on the unit. The 1 x long beam that is currently missing from your order, which is required to complete the last shelf, can also be sent out to you as soon as possible.

We apologise again for the inconvenience caused and would be more than happy to resolve this for you as quickly as possible. Thank you for your patience and understanding. Regards Racking Solutions.

Classificada 4 em 5 estrelas

The service was great,a very quick…

The service was great,a very quick delivery. I was kept upto date with emails

31 de julho de 2026
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Resposta da Racking Solutions

Thank you for your positive review. We’re delighted to hear that you were pleased with the quick delivery and that our email updates kept you well informed throughout the process. We really appreciate your feedback and support. Regards Racking Solutions.

Classificada 1 em 5 estrelas

This company hides behind B&Q

This company hides behind B&Q, and uses DX Couriers. Never get a straight answer, can’t be bothered to chase up late deliveries till customer complains and FAILS to get your order to you in time, on time and replacement of damaged order by courier is just as slow.

Avoid at all costs, clowns

7 de agosto de 2026
Opinião espontânea
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Resposta da Racking Solutions

We sincerely apologise for the experience you have had with your order and fully appreciate your frustration regarding the delay.

Unfortunately, the courier experienced delays in delivering your order, which was outside of our expected delivery times. We understand that this is disappointing, and we are sorry that the service you received did not meet the standard we aim to provide.

We have reviewed the communication with our Customer Services team and can confirm that our team did chase the courier for an update. Unfortunately, the courier did not provide us with the information we needed in time, which meant we were unable to pass a further update on to you. We appreciate that this does not make the situation any less frustrating.

We are working closely with the courier to address these issues and improve the delivery process, with the aim of ensuring a much smoother experience for our customers from placing an order through to receiving it.

Please accept our sincere apologies for the inconvenience caused. We genuinely value your feedback and will use it to help improve the service we provide. Regards Racking Solutions.

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