Rakhi.com.au Opiniões 

51
•
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

They are fraud people, I call many time's no one answering, no good tracking service. I ordered two week before rakhi no delivery, no tracking service, no one pick up phone, I spend $200 . Its all... Ver mais

Classificada 5 em 5 estrelas

Absolutely loved the Rakhi! The design was elegant, the thread was soft yet strong, and it came beautifully packed with roli and chawal. Delivery was so fast and smooth, arriving well before Raksha Ba... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If you're in the market for the perfect online gift, look no further than Rakhi.com! With an extensive selection of unique and personalized gifts for any occasion, this website has something for every... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been using this website for the last 2 years. Easy and simple instructions. Delivered before the delivery date. I would highly recommend Rakhi.au.

A empresa respondeu

Informações sobre a empresa

  1. Loja de lembranças
  2. também em
  3. Fornecedor de brindes corporativos

Escrito pela empresa

Welcome to Rakhi.com.au, your online gift store, where you can send gifts around Australia with free shipping. At Rakhi.com.au, we specialise in offering a wide variety of unique and beautiful Rakhi and Gifts that will make your celebration extra special. Whether you’re looking for traditional Rakhis, modern designs, or complete gift sets for Diwali, Eid, Christmas, Easter, Birthday, or Anniversary Gifts, we have something for everyone. Our collection is carefully curated to bring joy and smiles to your loved ones on this auspicious occasion.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

51 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(51)

13 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent job

The team is rakhi.com.au is very helpful I had to made last minute address changes and the helped me with it and the order was delivered as promised great job I highly recommend u people

1 de agosto de 2025
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Thanks for the review

Classificada 5 em 5 estrelas

Late delivery

The gift has reached, a bit late though. Happy to see my brother wearing the rakhi.

8 de agosto de 2025
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Thank you for your feedback. We checked our system and found that your order was placed on 2nd August with the standard 5–6 working day delivery option. As 2nd was Saturday and 3rd was Sunday, your parcel was picked up by Australia Post on 4th August. Based on the selected service, the expected delivery date was 11th–12th August.

For urgent occasions, we do offer Express Delivery (2–3 days), which was not selected for this order. We hope this helps clarify the timeline. We truly value your support, and if possible, we’d appreciate it if you could update your review as it has a big impact on small businesses like ours.

Classificada 2 em 5 estrelas

Never had in issues in past but this…

Never had in issues in past but this time rather delivering it to the address it was kept for pick up and rakhi got delayed as my family could not go as they were working. Would have appreciated if it would be delivered at home rather than pick up.
Thanks

6 de agosto de 2025
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Thank you for your feedback and for being a loyal customer over the years. We truly appreciate your continued trust in us.

We understand your disappointment about the parcel being sent to the post office for collection instead of being delivered directly. However, there are a few factors we’d like to clarify:

As you mentioned, your brother was working during the day, which meant no one was home to receive the delivery. In such cases, Australia Post cannot leave the parcel unattended.

Your order was large and could not fit in the mailbox.

Since your brother lives in a unit, Australia Post cannot leave parcels outside the door due to the risk of theft.

These procedures are in place for customer security, and they work in a similar way to New Zealand Post’s delivery process.

You’ve mentioned that you have never had issues in the past, which means your experience with us has generally been positive. We kindly request, if you feel our explanation addresses your concern, that you consider updating your rating to reflect your overall satisfaction, as reviews have a big impact on small businesses like ours.

We truly value your understanding and continued support.

Classificada 5 em 5 estrelas

Absolutely loved the Rakhi

Absolutely loved the Rakhi! The design was elegant, the thread was soft yet strong, and it came beautifully packed with roli and chawal. Delivery was so fast and smooth, arriving well before Raksha Bandhan with regular tracking updates. My brother and Bhabhi both adored it, and it made our celebration extra special. Highly recommended for anyone looking for both quality and timely service!”

5 de agosto de 2025
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

thank you so much for your review

Classificada 1 em 5 estrelas

Ruined rakhi

I send online Rakhi but they did not deliver on time but they said was they would deliver on time. my parcel is useless now don’t trust them

9 de agosto de 2025
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

We’re sorry to hear about your concern. We contacted your brother and confirmed that the Rakhis were received on time. We kindly request you to check with them and, if possible, update your review to reflect this. We truly value your trust and support. Thank you.

Classificada 1 em 5 estrelas

I’m giving one star only because…

I’m giving one star only because there’s no option for zero stars—otherwise, this site deserves none. Today is Rakhi, and my family still hasn’t received the parcel. Why even ask customers for a delivery date if you know you cannot meet it?

I deeply regret choosing your website for such a special occasion. Your service is unreliable, unprofessional, and clearly does not value customers’ emotions. This is the worst experience I’ve had ordering online.
keep your parcel—it’s now completely useless.

9 de agosto de 2025
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

I’m truly sorry to hear about your experience, especially on such an important occasion. I completely understand how disappointing this must be for you.

Please email me directly at Rakesh@Rakhi.com with your order details so I can investigate what went wrong and work towards resolving it for you.

We value our customers’ trust and will do our best to make this right.

Classificada 5 em 5 estrelas

This a second time i have used their…

This a second time i have used their services. It is excellent and straight forward. I would recommend it to anyone who is far and would want to send Rakhi on time. they are very reliable. I give them 5 starts !

28 de julho de 2025
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Thank you so much for your Review

Classificada 1 em 5 estrelas

Rakhi sweets came 10 days early

they delivered Rakhi sweets 10 days before the Rakhi date, when I questioned they said it’s better deliver ahead than late 🙄 what’s the point of Rakhi sweets if they won’t serve the purpose. I am already writing review without even checking the quality of the product because there is no point.

27 de julho de 2025
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Sorry to hear that. Please share your order ID with Rakesh@Rakhi.com so we can resolve your issue.

Classificada 5 em 5 estrelas

Best website for gifts for any occasion

I sent a gift to my brother through this website, and it was a great experience from start to finish. The delivery was on time, the packaging looked amazing, and the quality of the gift was even better than expected.

My brother loved it, and I really appreciated the smooth ordering process and helpful customer service. I would highly recommend!

26 de julho de 2025
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Thanks for your review.

Classificada 1 em 5 estrelas

Waste of time, awful customer experience

Absolute crap. Second year trying to order for my brother in Melbourne and both years have had incomplete orders. Absolute piss poor communication, they haven’t even responded to my emails and communicate so slowly on WhatsApp. Their warehouse is literally an hour away from Melbourne and they don’t even have the decency to fast track courier the missing items - which in this case was the actual rakhi!!!! DO NOT WASTE YOUR TIME.

25 de julho de 2025
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Hi, please share your order number so we can help you. You can email us at info@rakhi.com. thank you

Classificada 2 em 5 estrelas

Don't send rakhi from rakhi.com website. They are fraud..

I have been using this website to send rakhi for the past few years without any issues. Unfortunately, this year I had a bad experience with them. They claim that they attempted to deliver the rakhi, but couldn't, and are providing excuses such as "entry not permitted" and "customer refused to accept the rakhi." These reasons don't make sense, as the address is in a society without a gate or watchman, and why would anyone refuse to accept a rakhi from their sister? When I tried to reach out to them, they stopped responding. If you plan to send rakhi from this website, be cautious and consider alternatives to avoid losing your money, as I did.
Update: They ended up delivering my rakhi just the day before Raksha Bandhan. I appreciate them for delivering the rakhi; however, they need to work on customer service. Ignoring customers and not providing them with details is not good customer service.

30 de julho de 2024
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Thank you for sharing your experience with us, and we deeply apologize for the frustration you faced this year. We understand how important timely delivery is, especially when it comes to something as personal and sentimental as Rakhi.

Regarding the delivery issues, it appears there was some miscommunication with our delivery partner. We genuinely regret the confusion caused by the "entry not permitted" and "customer refused" messages, which clearly did not reflect the true situation. We’ve taken note of this and will work closely with our logistics team to ensure better accuracy in the future.

We also apologize for any delays in our communication with you. This is not the level of service we strive for, and we will be addressing these gaps within our team to provide quicker and more responsive support moving forward.

We’re glad to hear that your Rakhi was ultimately delivered in time for Raksha Bandhan, and we truly appreciate your understanding and patience. Please know that we’re committed to improving both our service and customer communication, so your future experiences with us are much smoother.

Thank you again for your feedback—it helps us grow and improve. We look forward to the opportunity to serve you better in the future.

Classificada 5 em 5 estrelas

Wonderful experience!

It was easy to order online. Order reached on time. Customer service helped on Whatsapp when a small issue occurred surrounding the delivery.

29 de julho de 2024
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Thanks for your review

Classificada 5 em 5 estrelas

I have been using Rakhi.com for the…


I have been using Rakhi.com for the last three years, and it's always been a great experience. The packaging is always beautiful, and their customer support is fantastic. Highly recommend!

20 de julho de 2024
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Thank you

Classificada 5 em 5 estrelas

I have been ordering rakhee from them…

I have been ordering rakhee from them for almost ten years. I have always been satisfied with the service. They have a fantastic range of products to choose from. The price is very reasonable. I highly recommend them.

20 de julho de 2024
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Thank you so much

Classificada 5 em 5 estrelas

Great service

I had ordered a Rakhi with sweets and chocolates. It delivered in time. Then I placed 8 orders for different countries for my cousins and all orders were delivered accurately. Same product was delivered which I had selected. I got mails n updates of my orders. Customer support is also very humble n helpful. It's a good experience

18 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Sincere service

For my bhaiya bhabhi anniversary I booked a cake with rakhi.com. I forgot to add a delivery date but their sincere customer care team first texted me and then called me to confirm the delivery date. I liked their quick service. They offer free shipping this is what I like most. Overall a good experience and a recommendable website

10 de julho de 2024
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Thank you so much for your five-star review of rakhi.com.au. We are an Australia-based online gift store that delivers gifts for all occasions, including Diwali, Bhaidooj, Rakhi, Etc.

Classificada 1 em 5 estrelas

DON'T GIVE THEM YOUR EMAIL ADDRESS

Don't enter your email ever when you are ordering your rakhis. I have unsubscribed a few times and even sent them a couple of emails to take my email off their e-marketing. They never reply to you and don't even care about your country's e-marketing laws. Used them once, never again.

10 de agosto de 2023
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

We are sorry to hear that, please send me your email ID to rakesh@rakhi.com, and I will make sure your email we been deleted from our email marketing system.

Classificada 1 em 5 estrelas

Worst Experience

Worst Experience. Ordered Rakhi on 5th August to be shipped from USA to USA. The item has not arrived yet & neither they have provided legitimate tracking details to track the order. So disappointed 😔

23 de agosto de 2023
Opinião espontânea
logótipo da Rakhi.com.au

Resposta da Rakhi.com.au

Hi neelima, Please send me your order number to our WhatsApp +61424606935. so we will investigate. Thank you

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais