I’ve been a long time Rakuten member. I’ve earned a wonderful amount of money using Rakuten! Why wouldn’t you use this simple tool to earn cash back on so many regularly purchased item. Customer su... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Been using this app for a few years now and have no issues so far. The cash back is real and consistent. Although Rakuten does take out some stores from time to time, their coverage of stores (now inc... Ver mais
I never shop on line now without checking to see if any additional discounts are available. It does add up and love receiving cash back from stores that have this option. I love up to 15% cash back on... Ver mais
Rakuten has a wide range of discount offers and is a terrific way to save on some of your online purchases and bookings. I love it and have saved hundreds. The app works seamlessly with all the retail... Ver mais
Informações sobre a empresa
Escrito pela empresa
Since launching in 2012, Rakuten.ca (previously Ebates.ca) has helped its members - 8 million and counting - earn over $70 million in Cash Back at their favourite stores.
Escrito pela empresa
- Since launching in 2012, Rakuten.ca (previously Ebates.ca) has helped its members - 7 million and counting - earn over $70 million in Cash Back at their favourite stores.
Where it Pays To Shop Online!
By connecting shoppers with over 750 top stores, everyone is bound to find one of their favourite stores, or discover something new on Rakuten.ca
Informações de contacto
200-4881 Yonge St., M2N 5X3, Toronto, Canadá
- 1-855-483-5445
- memberservices@emails.rakuten.ca
- rakuten.ca
4,4
Excelente
13 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 37% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The cashback was promptly paid.
1 de dezembro de 2025
Been a customer since it was ebates
Been a customer since it was ebates. Love tha I can get e deposit now instead of waiting for a cheque
22 de fevereiro de 2026
Often times it takes a while for…
Often times it takes a while for rebates to be loaded to your account
28 de janeiro de 2026
I haven't received the money that I was…
I haven't received the money that I was supposed to receive from Rakuten. The pin code of the E transfer was not the correct answer and I'm still waiting.
20 de fevereiro de 2026
Resposta da Rakuten.ca
Hi Pasha! Have you filled out a form with our customer service team? If not, please fill out here: https://www.rakuten.ca/help/contact/where-is-my-cashback
My experience is great
My experience is great. Cashback and deals are amazing. Happy with it.
2 de fevereiro de 2026
I love Rakuten
It a great site to take advantage of additional discounts of the best services and product companies. Rakuten has an excellent customer service.
23 de fevereiro de 2026
Love it
Love it. Super easy to use. Been using rakuten for years and have received over $400 in cashback. Any time I can get cash back is great with me.
9 de fevereiro de 2026
Very quick reply and explaination and…
Very quick reply and explaination and rectified my two accounts by merging them ...thanks
17 de fevereiro de 2026
Love Rakuteen
Love Rakuteen. I'm always surprised and how much money I have receive using this program. Customer Service is so helpful.
23 de fevereiro de 2026
I miss the Amazon gift card option for…
I miss the Amazon gift card option for cashback but use Rakuten frequently
15 de fevereiro de 2026
Easy to use at all the locations I shop…
Easy to use at all the locations I shop at.
20 de fevereiro de 2026
Customer service is really helpful on…
Customer service is really helpful on helping me getting my lost cashback
23 de fevereiro de 2026
Alright
Great, but many times when there's a good cashback promotion (hotel, laptop, etc)... For some "unknown" reason lol, the cashback didn't work...
19 de novembro de 2025
Reward was paid on time.
15 de fevereiro de 2026
I’ve been a loyal customer of Rakuten…
I’ve been a loyal customer of Rakuten for many years, which makes this experience even more disappointing.
Two months ago, I made a large purchase through their platform from Dyson Canada and never received the promised cash back. Since then, I’ve submitted the missing cash-back form multiple times, but I haven’t received any meaningful follow-up or resolution.
What’s most frustrating is the lack of accessible customer service. There doesn’t seem to be a real representative available to address the issue directly, leaving me stuck waiting without clear answers or timelines.
After years of loyalty, this experience has been extremely disappointing. If this isn’t resolved soon, I’m seriously considering stopping using their services.
21 de fevereiro de 2026
Opinião espontânea
A Experiência Trustpilot
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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
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Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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