Feeling like I was a wanted customer, Helpfully, And the feeling that the staff where willing to go the extra mile to help, I felt even if that didn't have to thay would do extra to help me... Ver mais
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Leia as opiniões dos outros
Product was a cheap flimsy shelving unit. Made of a cheap alloy. It was claimed on the website that it was steel (well, there are different grades I guess) and that it could support 70Kgs per shelf.... Ver mais
Rebekah was amazing . Her customer service skills were perfect , very polite and well mannered . She helped us fix a problem and provided support we needed . From Steve
A empresa respondeu
Things why I love Rapid Racking: 1. Good quality products. That's their best card. 2. Deliveries are made on time and receive updates on who, how and when deliveries are made. They have improved... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de prateleiras
- Serviço de empresa para empresa
- Serviço de distribuição
- Fornecedor de equipamentos
- Fornecedor de equipamento industrial
- Grossista
Escrito pela empresa
Rapid Racking is the UK’s leading supplier of storage solutions. Since our inception in 1986, we have continued to provide high-quality racking, shelving, storage containers, and workplace accessories for a wide range of environments including warehouses, stockrooms, storerooms, offices, garages, workshops, and more. With the largest stock hold in the UK, and a proud member of the Manutan Group, we can offer our customers more than 30,000 products at a competitive cost. On top of storage solutions, we offer a range of industry-certified services including rental, design, installation, dismantling and repositioning, and rack inspections.
Rapid Racking - Quicker to help, Faster to deliver
Escrito pela empresa
- Rapid Racking is the biggest supplier of shelving and racking within the UK - all ready for next day delivery. We have shelving units for any environment and racking systems for all types of loads. Supplying shelving and racking for 30 years we are the experts in delivering you the right products whatever your business or requirements. Our huge range includes industrial products - warehouse shelving & pallet racking as well as garage shelving ideal for the home or shed. Our products are not limited to shelving and racking systems, we also offer a wide selection of boxes and containers, storage kits and workbenches for your workshop - so whatever the storage need trust us to deliver. For larger projects our Rapid Racking Design team can arrange a Free Site visit within 24 hours and create a bespoke solution for you. Racking and shelving design is a complex process so let our team of designers create a shelving system to best fit your business.stems for all types of loads.
Informações de contacto
Kemble Enterprise Park, Cirencester, Gloucestershire, GL7 6BQ, Reino Unido
- 01285 68 68 68
- customerservice@rapidracking.com
- rapidracking.com
4,3
Excelente
756 opiniões
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I ordered 455mm deep shelves but they were 465mm deep so will not fit
I ordered Rapid 2 1600hx915wx455mmd Grey 6 Melamine Shelves. The unit arrived promptly and was well packed and in perfect condition. I happily started to assemble it, which I found easy. Given that I am a person of female persuasion who is nearer 80 than 70 that can be taken to mean that most people would have no problems. However, and this is a real problem, the dimensions given (and there are no warnings to suggest that they should not be taken at face value) are smaller than the footprint of the unit. With the result that it does not fit into the cupboard it was bought for. If a product is being sold online it is particularly important that the information given is accurate. These shelves, which were supposed to be 455mm deep are in fact 465mm deep. Might not sound much, but they will not fit into the space they were bought for. I am not a happy bunny!
23 de setembro de 2025
Opinião espontânea
Resposta da Rapid Racking
Good Morning,
We appreciate your feedback and are sorry the dimensions were inaccurate, causing an issue with fitting the unit. We'll review the product information to ensure its accuracy. We value your business and thank you for bringing this to our attention.
Kind Regards
Rebekah
Resposta da Rapid Racking
Dear Travis
Apologies again for the delay on your order and for not delivering on the day as expected.
Great that the delivery has now arrived but working with our carrier DX we need to strive to deliver our orders on time
Best Wishes
Nathan
Good quality product at very good price…
Good quality product at very good price and exceptional delivery
17 de setembro de 2025
Resposta da Rapid Racking
We appreciate you letting us know about your experience. We're happy to hear that you received a good quality product at a very good price with exceptional delivery.
Great shelving
Really good quality shelving and I had it assembled in no time. Super fast delivery too.
16 de setembro de 2025
Resposta da Rapid Racking
Dear Marty
We're happy to hear that you found our shelving to be of good quality and easy to assemble.
Thanks for taking the time to send us your great review
Kind regards
Nathan
Resposta da Rapid Racking
Dear Stephen
Thanks for taking the time to feed this back to us. Great to know your order arrived in good time
Kind regards
Nathan
Great experience all round
Great experience all round, called your sales line to confirm something which they answered straight away. Quicker delivery than expected and the racking looks great. Would definitely use again
6 de setembro de 2025
Resposta da Rapid Racking
DearTony
We appreciate your positive feedback about the racking and that you would use us again.
Hope we can help you again soon
Best wishes
Nathan
Good quality product and prompt delivery
9 de setembro de 2025
Resposta da Rapid Racking
Dear Dave
Thanks for the great review and for the 5 star rating!!!!
Look forward to helping you again
Many Thanks
Nathan
Resposta da Rapid Racking
Dear Nick
We are happy to hear you received great customer service and prompt delivery. Great to know all was as expected
Kind regards
Nathan
Racking review
the overall process from start to finish was great - recommendation to Ian for coming to site to support us with our issues.
we only had an issue with the contractors that were sent as they didn't seem to know what the job was and caused complications. apart from that the rapid racking team were great.
8 de setembro de 2025
Resposta da Rapid Racking
Thank you for sharing your experience with us and its great to hear that Ian provided the right support when it was needed. We will review this with the contractor that attended your site to complete the installation to see what could be improved to reduce any issues in future.
Resposta da Rapid Racking
Good afternoon,
Thanks for the feedback.
Excellent to hear you like the product and that it arrived quickly.
Kind regards,
Rob
Site safety container
Ordered 4 safety roll containers. Good quality for the price & very quick delivery. Kept me up to date & driver was very helpful. I would use Rapid Racking again
1 de setembro de 2025
Resposta da Rapid Racking
Good afternoon,
Glad to hear you had a positive experience and the the goods arrived promptly. Thanks or taking the time to leave feedback.
Kind regards
Rob
Great experience
Sharron was super helpful and responsive, smooth journey and would definitely recommend/return again.
3 de setembro de 2025
Resposta da Rapid Racking
Thanks for taking the time to leave us a review!
We are glad to hear your experience was a positive one and look forward to being of service again.
Kind regards
Rob
Delivery issue sorted
Delivery issue was with the courier. Sorted by the guys at Rapid Rocking, including two phone calls to let me know what was happening. Excellent response and much appreciated.
Haven't yet put up the shelves, so will update once I have.
3 de setembro de 2025
Resposta da Rapid Racking
Dear Terry
We regret your delivery didn't arrive. Apologies for the delay, following on from my communication I just wanted to make sure all has arrived all ok
Kind regards
Rob
Resposta da Rapid Racking
Hi John
Thanks for taking the time to send us your great review
Hope we can help you again soon
Many Thanks
Rob
This is the fourth time I have ordered…
This is the fourth time I have ordered racking. Great product, great value.
23 de agosto de 2025
Resposta da Rapid Racking
Hi Bernard
Thanks for coming back to us again, We are happy to hear that you are consistently satisfied with our product and value which is great to know
Look forward to helping you again soon
Best Wishes
Nathan
Great service - not helped by my error!
I ordered for my client 11No boxes for delivery at her storage unit on a specific date. They were very helpful and organised for the 2 couriers to deliver on the same day (split order) HOWEVER they didn’t arrive. It soon materialised that I had inputted the wrong postcode! Amazingly they arranged for both orders to be delivered later the same day in time for my work with my client. Can’t thank them enough. :)
27 de agosto de 2025
Resposta da Rapid Racking
Dear Naomi
We appreciate you taking the time to leave a review. We're happy to hear that we were able to assist you with your order, even with the incorrect postcode. We are so glad everything arrived for your client.
Thank you
Best Wishes
Chloe
Resposta da Rapid Racking
Hi Max
Thank you for letting us know about your experience with our service.
Hope we can help you again soon
Many Thanks
Nathan
Easy to order arrived on time not…
Easy to order arrived on time not opened yet but usually no issues
17 de agosto de 2025
Resposta da Rapid Racking
Dear Andrew
Thank you for your positive feedback; we appreciate it.
Hope we can help you again soon
Best Wishes
Nathan
Brilliant Rack plus Excellent Service
I bought some rapid racking 20+ years ago and went back and saw the original racking system was still available to order. I ordered another rack and it turn up the next working day. Brilliant rack and excellent service.
23 de agosto de 2025
Resposta da Rapid Racking
Hi Graham
We're happy to hear that you could find the original racking system after so long! Thanks for coming back to Rapid Racking again
Hope we can help you again soon
Best wishes
Nathan
Very professional and prompt service
18 de agosto de 2025
Resposta da Rapid Racking
Hi Andy
Thank you for your positive feedback; we appreciate it greatly.
Look forward t helping you again soon
Best Wishes
Nathan
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