Real Foods Opiniões 

4832
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The products I get from Real Foods are always great, whether it's my regular order or something special. In recent years their delivery has improved and is now equally great.

Classificada 5 em 5 estrelas

I wanted a product I can no longer buy locally, but because I am on an "offshore island" (only 3 miles from the mainland and normal charges apply with Royal Mail and many couriers!) the delivery charg... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Superb experience! Real Foods were very helpful to me, this being my first order from them. Goods were collected on the Friday and to my surprise the parcel was delivered on the following Monday mo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de fitness e nutrição
  2. Serviço de encomenda de comida online
  3. Farmácia
  4. Supermercado

Informação fornecida por diversas fontes externas

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(4832)

85 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Bergamots

I have purchased bergamots from Real Foods several times over the last few months. They have arrived fresh the next day after packaging and have made very tasty marmalade. No doubt I shall be buying from them again

23 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My first order went very smoothly

My first order went very smoothly, not the fastest but it was delivered from Scotland to South East England! Very well packaged, care was clearly taken. I also love that Real Foods is a long-running independent shop and I've already noticed some great products that are hard to find elsewhere. I took advantage of a 'manager's special' daily discount, hopefully I can find more competitive deals in the future. Recommended.

14 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Online purchase

I ordered online between Christmas and new year and got it the next day, wrapped in a cardboard box with paper packing. Anything wrapped in plastic is plant based packaging that goes into the food bin to be composted. Real Foods is very environmentally conscious and I get what I need. Not really sure why I have to select the date I shopped because I get good service every time.

29 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A very dependable company

Excellent communication regarding orders and a very speedy delivery. If items are not immediately available the customer is advised. Lovely selection of quality products.

29 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A lifeline

ReaFoods has gradually shifted towards selling brands, away from "ingredients". But the ingredients are still there, in droves, and very high quality they are too. Deliveries work well with good comms. Really helpful for living in the country.

19 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Better than 5star!

I had been searching all over for a Crown Prince squash for our Christmas dinner. It seemed most places that had it would not send to us. I did one last search and to my delight Real Food’s site showed up and the posted to my area.

I looked around to make postage costs worthwhile and discovered they had Italian Chestnuts. If you buy the little string bag of them from big name grocery stores, leave those on the shelf and grab the Real Foods Italian chestnuts, the look pricey at first but if you love roasted chestnuts I promise the price is worthwhile. Each chestnut is enormous, they are at least 3 to 4 times the size of the usual shops chestnuts. We roasted a few this evening and we were glad we had only roasted a few as they were so filling! And the flavour was out of this world, they were soft and creamy. We will buy these ever year when available.

Ordering was easy, we had no issues, their response was quick and they kept us informed. The order arrived quickly and it was well packaged. I love their ethos or reusing packing material and nothing had plastic. We are trying to be single use plastic free and buying from shops who are not wrapping produce in plastic is a gold star shop. They provide great service, even at such a busy time of year! The big shops could learn a great deal from this small business!

I would not hesitate to recommend RealFoods.co.uk for good quality food at fair prices from a small business. I will be buying from them from here on out.

My only complaint is that I did not find them sooner! Give this shop a try, you won’t be disappointed!

11 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great selection of quality (but hard…

Great selection of quality (but hard find) foods/products especially the Scottish section. Good communication re awaiting stock items.

What a great shop: I wish I lived in Edinburgh!

21 de novembro de 2025
Opinião espontânea
logótipo da Real Foods

Resposta da Real Foods

Thank you for taking the time to leave this review, we are glad to hear you enjoy the products we provide.

Classificada 1 em 5 estrelas

I do not know what has happened last…

I do not know what has happened last week but I am still waiting for my food items and no call back or email replies after calling several times and sending several emails and because of that I missed my monthly juicing! I could have ordered from some where else! Real foods where is my order????

11 de novembro de 2025
Opinião espontânea
logótipo da Real Foods

Resposta da Real Foods

We’re very sorry for the frustration and inconvenience this delay has caused, especially as it affected your monthly juicing routine.

Your order was held up because of a delayed fruit and veg delivery which left some of your items unavailable. We are sorry that our message did not reach you, but hope that the solution we spoke about this week was acceptable. We apologise for the lack of response when you reached out—this is not the experience we aim to provide.

Classificada 5 em 5 estrelas

Great quality products

Website was nice and easy to use. Order was delivered on time. Selection of products is great. Quality of products is fantastic. Highly recommend.

3 de outubro de 2025
Opinião espontânea
logótipo da Real Foods

Resposta da Real Foods

Thank you for this review, we really do appreciate it!

Classificada 5 em 5 estrelas

Pumpkin flatbreads

My husband was given some pumpkin flatbreads at a pub lunch when we were on holiday in Devon. It took me a while to identify them (Olina’s) and I was delighted to find them stocked by Real Foods. They arrived promptly and were well packaged, so no damages despite being a bit fragile.

26 de setembro de 2025
Opinião espontânea
logótipo da Real Foods

Resposta da Real Foods

Thank you for taking the time to leave a review, it is greatly appreciated!

Classificada 1 em 5 estrelas

extremely poor service

ordered p.m tuesday. told order picked & shortly dispatched, this was wednesday 08:35,
then got a parcel-force link did not work, Thur 15:17 new email link still not working,
15:42 get a parcel-force email this being a parcel-force 24 hour express delivery.
email.Friday, 3 October 2025*
Delivery is estimated between:
10:35am and 1:35pm*
checked today friday updates says 08.08 Coventry hub nowhere near me.
called real foods 9 times each one after the other each being 6 minutes in total before cut off.
every call said i was number 1 in line.
this means that no one else called during that time, or i was never number 1. all calls said email before cutting me off.
, WHY i want to speak to someone. to find my delivery.
either get people to answer their phone or don't let it get through, unless a phone line is free with a real person.
not in tomorrow pm so unlikely to get my order.
stop using companies that don't deliver in the 24hr,
left message on their site asking for a call back today ,guess what they never bothered and parcelforce link no longer active.
their items might be good but service non-existant
now saturday no update , no call back, no email back, so NO delivery, unable to get update via parcelforce.

3 de outubro de 2025
Opinião espontânea
logótipo da Real Foods

Resposta da Real Foods

We do apologise for the issues you had with contacting us regarding your delivery issues. We do send all orders on a 24 hour courier service, but sometimes issues beyond our control can occur. We do always strive to sort these issues as soon as we can.

Classificada 5 em 5 estrelas

Really great service fast delivery and…

Really great service fast delivery and great value from this Edinburgh whole food shop. Real foods manages to be very competitive with large online retailers and is cheaper for many Items. Couldn’t recommend more highly.

28 de setembro de 2025
Opinião espontânea
logótipo da Real Foods

Resposta da Real Foods

Thank you so much for taking the time to leave a review, we really appreciate this. We are glad to hear you are happy with the service and products we supply.

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