The delivery experience was great and I enjoyed getting to know the products at an independent stand whist at a family camp and really loved the concept. However when signing up as a first time buyer... Ver mais
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Leia as opiniões dos outros
I’m at this company at focus and I got such a good response from the lady who presented me my beautiful necklace. She was kind gave me suggestions on stars which would suit me and I would be definitel... Ver mais
I am so delighted with every single piece I ordered from Recognised! I absolutely love this brand and everything they stand for and represent. To create such beautiful jewelry that shares a strong... Ver mais
A empresa respondeu
The necklace with the gold Motherhood Popon is really lovely and with the added bonus of the beautiful free modern slavery pearl it looks stunning. We were served by two charming young people. It... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Recognised brings together amazing causes with beautiful products to raise awareness, spark conversations and bring solidarity around some of the biggest issues we face today. At a time when more people than ever are seeking to make a difference and support real, change-making causes through the things that they buy, our Statement Popons® are a tangible way to wear what you care about and stand with others in solidarity.
Informações de contacto
Paul Street 86-90, EC2A 4NE, London, Reino Unido
- 0208 004 0576
- hello@recognisedstore.com
- recognisedstore.com
4,6
Excelente
324 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
5 star jewellery …
The jewellery is so pretty and made to very high standards and fast delivery, would recommend to anyone!
24 de julho de 2023
Beautiful products
Beautiful products. Really well presented. Lovely message. Swift delivery. Perfect!
12 de julho de 2023
Very disappointing
I’m a returning customer. Paid £7.95 for delivery to receive in 1-2 working days, didn’t receive until over a week after, missing my friends birthday. Emailed to complain, haven’t received any form of communication to acknowledge or apologise. Very disappointing indeed. I will look forward to seeing how seriously you take these reviews and If you bother to make contact.
28 de junho de 2023
Resposta da Recognisedstore
Dear Rebecca, I am really sorry to hear that you're dissapointed with your experience. Having looked at our system I can see you placed an order at 10pm on the 28th June which was dispatched by our team the next day on the 29th June at 3pm on a 24 hour delivery service with Royal Mail. It looks like Royal Mail have not been able to deliver in to you within their stated times for which I can only apologise for. As you will see on our Trust Pilot reviews, we have an outstanding rating, much of which is built on our friendly customer service and going above and beyond for our customers. I have contacted you sepearetly to see what we can do to redeem your experience of shopping with us. Needless to say, we have also refunded your shipping. Kind regards, Joel
Very easy to order and speedy delivery
25 de junho de 2023
Resposta da Recognisedstore
Dear Sarah, thank you very much for the positive review! We're delighted you're happy with your experience and hugely appreciate the 5 stars. Thank you!
Amazing gifts for anyone!
22 de maio de 2023
The jewelry collection in this store is…
The jewelry collection in this store is a visual delight, with an array of stunning colors that instantly captivate. It's hard to believe that such beautiful pieces can be purchased at such an affordable price. Moreover, the packaging is impressive, making it a pleasure to receive and open.
9 de maio de 2023
Opinião espontânea
Customer service is exceptional
Customer service is exceptional. Sophie was fantastic and so helpful lovely products
10 de maio de 2023
Resposta da Recognisedstore
Thank you Susan for sharing this lovely feedback. Love the whole team at Recognised.
Disappointed in the…
Disappointed in the presentation/packaging for an not inexpensive jewellery item (a tiny plastic pocket stapled to an equally tiny piece of cardboard) especially since I was intending to give as a gift. (Was a purchase where some of the price was donated to charity, this wasn't really reflected/celebrated in a very high-profile way either.) Could have spent my money much more wisely elsewhere unfortunately.
9 de abril de 2023
Resposta da Recognisedstore
Dear Maxine,
I am so sorry to read that you were disappointed with the presentation of your jewellery purchase, especially hearing it was for a gift. Since we had such heavy discounts on the jewellery it was not possible for us to also include our gift boxes in the orders. The gift boxes were available to purchase separately in the sample sale. If you would still like one please do get in contact with our customer service team and they can sort that for you. Do let us know if there is anything else we could do to help.
Warmest,
Ella
Another lovely bracelet
Another lovely bracelet, a second sample sale to go with the silver one I purchased last year, such good value for money.
Highly recommended quality jewellery from a company with a wonderful ethos.
The parcel arrived in good time and well packaged.
9 de abril de 2023
Resposta da Recognisedstore
Dear Miss Lewis,
We are delighted that you highly recommend our jewellery, and want to say thank you for being a loyal customer. I really hope you enjoy wearing your two Recognised bracelets together.
Warmest,
Ella
Excellent service
9 de abril de 2023
Resposta da Recognisedstore
Dear Clark,
Thank you for commenting on our service. Our customer experience is one of the most important things to us.
Warmest,
Ella
I am constantly impressed by the unique…
I am constantly impressed by the unique and well-made fashion accessories available in this shop, and have been a loyal customer for years.
29 de março de 2023
Opinião espontânea
Resposta da Recognisedstore
Dear Caitlin,
It is lovely to read you have been a loyal customer over the years, we are very grateful for your support. Thank you for taking the time to write a review.
Warmest,
Ella
The jewellery is just beautiful
The jewellery is just beautiful. Quality and well presented and gift boxed.
18 de março de 2023
Resposta da Recognisedstore
Dear Debbie,
We are so happy to read your appreciation for Recognised jewellery. Thank you for taking the time to leave a review.
Warmest,
Ella
Amazing
Amazing. There's no words to describe how beautiful the whole experience was, and Recognised has the most inspiring story and mission. It will hold such a special place in my heart.
17 de março de 2023
Resposta da Recognisedstore
Dear R.Y.
Thank you so much for leaving such a kind review. We feel honoured that it holds a special place in your heart. It is so encouraging to us when a customer really gets the meaning behind Recognised, so thank you.
Warmest,
Ella
A beautiful piece of jewellery
A beautiful piece of jewellery received today, every part of the process has been so easy and true to word.
Thank you, I'm sure my friend will love it!
13 de março de 2023
Resposta da Recognisedstore
Dear Rhys,
We are so happy to read that the process was easy. I really hope your friend enjoys their piece of Recognised jewellery!
Warmest,
Ella
Absolutely love the concept behind this…
Absolutely love the concept behind this brand. I have purchased several pompon's both for myself and friends & family as gifts plus I love the fact that with every purchase 100% of the profit is going towards such great causes as Mental health, Cancer, Solidarity, Modern Slavery & Motherhood. The jewellery is beautiful in its simplicity and the quality and customer received on every purchase is 10/10.
3 de março de 2023
Resposta da Recognisedstore
Dear Suzanne,
Thank you so much for taking the time to write these lovely words about Recognised. We are always so happy to hear when a customer loves the idea behind Recognised as well as the pieces. Your customer experience is very important to us, so thank you for letting us know.
Warmest,
Ella
I love the simple and stylish designs…
I love the simple and stylish designs of their product.
2 de março de 2023
Resposta da Recognisedstore
Dear Natallia,
Thank you for leaving a review of our jewellery. I hope you enjoy wearing your Recognised piece.
Warmest,
Ella
Very prompt delivery and as always the…
Very prompt delivery and as always the products are lovely
19 de janeiro de 2023
Resposta da Recognisedstore
Dear Sarah,
Thank you for your kind words and review of Recognised. We are thrilled that you love our products.
Warmest,
Ella
Website easy to work with and delivery…
Website easy to work with and delivery quick.
13 de janeiro de 2023
Resposta da Recognisedstore
Dear Brenda,
Your customer experience is so important to us, so I am very happy to read that the process of shopping with Recognised was easy and quick. Thank you.
Warmest,
Ella
Great service and beautiful Pearl…
Great service and beautiful Pearl pendants very happy with this brand and their values too
1 de janeiro de 2023
Resposta da Recognisedstore
Dear Brenda,
We love to read when a customer loves our brand, but even more so the values. So thank you for taking time to write a review, and for your kind words. Enjoy wearing your pearl.
Warmest,
Ella
Arrived in nice package and really pleased with products ..
Arrived in nice package
13 de janeiro de 2023
Resposta da Recognisedstore
Dear Sam,
Thank you for leaving a review. I am happy to hear you liked our packaging and I hope the jewellery has been enjoyed too.
Warmest,
Ella
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