The delivery experience was great and I enjoyed getting to know the products at an independent stand whist at a family camp and really loved the concept. However when signing up as a first time buyer... Ver mais
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Leia as opiniões dos outros
I’m at this company at focus and I got such a good response from the lady who presented me my beautiful necklace. She was kind gave me suggestions on stars which would suit me and I would be definitel... Ver mais
I am so delighted with every single piece I ordered from Recognised! I absolutely love this brand and everything they stand for and represent. To create such beautiful jewelry that shares a strong... Ver mais
A empresa respondeu
The necklace with the gold Motherhood Popon is really lovely and with the added bonus of the beautiful free modern slavery pearl it looks stunning. We were served by two charming young people. It... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Recognised brings together amazing causes with beautiful products to raise awareness, spark conversations and bring solidarity around some of the biggest issues we face today. At a time when more people than ever are seeking to make a difference and support real, change-making causes through the things that they buy, our Statement Popons® are a tangible way to wear what you care about and stand with others in solidarity.
Informações de contacto
Paul Street 86-90, EC2A 4NE, London, Reino Unido
- 0208 004 0576
- hello@recognisedstore.com
- recognisedstore.com
4,6
Excelente
324 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
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Resposta da Recognisedstore
Dear Hugh,
Thank you for your kind review - we really appreciate it.
Warmest,
Ella
Lovely product and prompt service
Prompt delivery, beautiful packaging, lovely product - a pearly charm. Thank you.
10 de dezembro de 2022
Resposta da Recognisedstore
Hi Rachel,
Your feedback means a lot to us. Thank you. Enjoy wearing your pearl.
Warmest,
Ella
What a wonderful company
What a wonderful company. Not only is the jewellery gorgeous the customer service is fantastic. Royal Mail are causing huge challenges. The recognised team have moved mountains to get me my gifts for this weekend. Thank you so so much.
9 de dezembro de 2022
Resposta da Recognisedstore
Dear Karen,
I am thrilled to read your positive review on Recognised - thank you for taking the time to write these kind words. I really hope the gift was well received.
Warmest,
Ella
Great service and delivered on time
The website was clear and easy to order. Arrived late owing to Royal Mail but was informed of delays and it arrived within a few days
29 de novembro de 2022
Resposta da Recognisedstore
Dear Richard,
Thank you for your patience with the delivery delays before Christmas and for taking the time to leave a kind review amidst all of that. I really hope the gift was well received.
Warmest,
Ella
Resposta da Recognisedstore
Hi Carole,
I am so glad you were pleased with the presentation of our jewellery. I really hope you have enjoyed wearing it.
Warmest,
Ella
I used the chat
I used the chat you have as I needed a pop on that was out of stock and was advise that one was expected in and I would get a css as ll on the Monday. A lovely lady called in Monday as promised and took payment for me the item arrived she made it all so simple for a novice on line shopper I am very grateful for all the help I received thanks
28 de novembro de 2022
Resposta da Recognisedstore
Dear Ann,
We really try to prioritise our customer service and so I am very happy to read your lovely review. Thank you for taking the time to do so.
Warmest,
Ella
Lovely sales assistants
Lovely sales assistants, not pushy let us just have a look and then were very helpful when we were asking questions
1 de dezembro de 2022
Resposta da Recognisedstore
Dear Kate,
I am so happy to hear that our team were helpful. Thank you for taking the time to write a review. I hope you have enjoyed wearing your Recognised jewellery.
Warmest,
Ella
Very friendly staff who were well…
Very friendly staff who were well informed. Lovely jewellery and great idea to link up with charity organisations
2 de novembro de 2022
Resposta da Recognisedstore
Dear M Aquilina,
Thank you for your kind review. We are so happy to read that you love the jewellery as well as the idea linking the causes to our pieces. I hope you enjoy wearing your Recognised jewellery.
Warmest,
Ellen
Such a brilliant idea
Such a brilliant idea, elegantly executed. Am so happy with my bobble necklace and dove pop-on.
5 de novembro de 2022
Resposta da Recognisedstore
Dear Amanda,
We are so happy to read that you love your bobble necklace and dove pop-on. It always means a lot to hear positive customer feedback. Thank you for taking the time to leave a review.
Warmest,
Ellen
Was such a pleasant lady and helped me…
Was such a pleasant lady and helped me to choose what I wanted, love what I got . She also took my picture , which was fun.
6 de novembro de 2022
Resposta da Recognisedstore
Dear Barbara,
We are so happy that you find a piece of Recognised jewellery that you love, and also that you had fun in the process. Enjoy wearing it, and we hope to see you at another pop-up soon.
Warmest,
Ellen
Great items and excellent causes give your support
Lovely ladies great items and excellent causes very happy with my purchase! Give your support!
6 de novembro de 2022
Resposta da Recognisedstore
Dear Julie,
We are so happy to read you love the items and the value behind them. Our customers support means so much!
Warmest,
Ellen
Fantastic customer service
Fantastic customer service - very friendly and helpful staff
4 de novembro de 2022
Resposta da Recognisedstore
Dear Katie,
Thanks so much for your review. I am so glad to hear that the customer service was fantastic. That is always our goal.
Welcome to the Recgonised community.
Warmest,
Ellen
Christmas Fair
I bought online having seen the jewelry at the Christmas Fair, so knew the quality was good but needed to check the recipient's preferred charity.
The reason for 4 rather than 5 stars was because the chain was all tangled with the bag and I do think could have been more tidily presented.
7 de novembro de 2022
Amazing!
Absolutely Amazing Experience! Beautiful jewellery supporting important causes! The girls at the Pop Up were extremely kind, knowledgeable and I will be purchasing many gifts for family and friends! Love ❤️
15 de outubro de 2022
Ellen was very helpful from the start
Ellen was very helpful from the start. Needed to find a heart replacement pop on for my recognised bracelet Although did not have any silver ones in stock, able to offer ex display at discount. Many thanks, much appreciated❤️
9 de outubro de 2022
Resposta da Recognisedstore
Dear Alexander,
Thank you so much for your kind review, and for taking the time to do so. It was a pleasure to help. Our customer's experience is so important to us. I really hope you enjoy wearing your Recognised heart.
Warmest,
Ellen
Pretty necklace but it had a small ball…
Pretty necklace but it had a small ball on the end of the chain so impossible to hang a pendant from it which is why I bought it. Had to remove it to be able to use.
6 de outubro de 2022
Resposta da Recognisedstore
Dear S Morrell,
We are delighted that you are pleased with the pretty design of the necklace. As you will see from the other reviews we have tried to create something both beautiful and simple that anyone can wear. All of our necklaces are designed to fit all our statement Popons perfectly, and the majority of other pendants.
I am so sorry to hear that you have had a problem with your own pendant. Had we known this we would have been very happy to find an alternative solution for you. Our team are on hand every day via our online chat, email and phone, and would be happy to discuss this further with you should you wish to.
Thank you for shopping with us.
Warmest,
Ellen
5 star!!
5 star!!! This brand is beautiful in every way. To the products, to what they represent and support, the packaging and the staff on the pop ups were so lovely.
21 de dezembro de 2021
Resposta da Recognisedstore
Dear Ms. T
Thank you so much for your kind review - we are so thrilled to hear that you love the brand so much. Your customer experience is so important to us.
Warmest,
Ellen
I love Recognised
I love Recognised - beautiful jewellery, amazing meaning behind each piece, and really great customer service!
11 de agosto de 2022
Opinião espontânea
Resposta da Recognisedstore
Dear Sophie,
We are thrilled to read that you love Recognised. We are so thankful for customer support and for you taking the time to write a review.
Many thanks,
Ellen
Great gift
Bought a neckless for my girlfriend and she loved it. Even better knowing profits will go to support others!
31 de julho de 2022
Resposta da Recognisedstore
Dear Ben,
Thanks so much for taking the time to leave a review. We are so happy to hear your girlfriend loved her necklace. Even more so that you love the meaning behind our products.
Warmest,
Ellen
Resposta da Recognisedstore
Dear Rachel,
We are delighted to hear you positive experience of receiving our Recognised jewellery. Your feedback means a lot to us.
Many thanks,
Ellen
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