Red Wing Shoe Opiniões 

Over 3 years ago I bought my first three pairs of Red Wings Merino wool socks. They have started to wear through on the heel.
I just reached out to Red Wings customer service because I wasn't sure how the warranty exchange on their socks went. I just wanted to make sure that it was legitimate and if I take all three of these pairs of socks down to the store that they're going to give me new ones and I don't have to pay anything. It was actually easier than that. My information all popped up including my purchase history when I called Red Wings, and she said they will ship out today three new pairs. I asked her what I do with the old ones and she said to just do whatever I want with em! There's no way I will ever buy any other socks besides Red Wings! I'm just happy that I got some good customer service for once and there are still good companies out there.

Bought a new pair of Moc Toes.
As with all new hard wearing leather they need breaking in.
Just be prepared to have patience and rugby training to put them on.
If you’re in a hurry to get out of the house these are not for you.

I wish I could leave less stars. This is my first time buying from red wing and will absolutely be my last. I purchased a $350 pair of boots for my husband for Christmas. Red wing mailed them via UPS. The Delivery driver thought it was a great idea to throw my package over the gate that says “beware of dog” even though there are safer spots and very evident delivery spots outside of the gate. Chalk it up to a dumb mistake because they were rushing. Well that dog immediately got and destroyed the package. Upon talking to UPS they stated the sender of the package is responsible for that. So they will have to be the one to contact them to open a claim. Being a small business owner this would absolutely fall on me to replace because the company I chose to deliver dropped the ball. However I work by a code of ethics and have moral. Red Wing refused to do anything until they heard back from UPS claims. Which should have nothing to do with me. It’s been 2 weeks and 2 days and they have yet to respond to my recent follow up. Thank you Red Wing for ruining Christmas. Edit: January 14th and I’ve still not heard back from them.

If I could leave less than 1 star I would.
My husband’s boots fell apart after 6 months of use. He contacted the company and they offered him $50 towards a new pair 😂 versus actually standing behind their product.
Do better, Red Wing.

Terrible customer service never responds. Have sent messages via website, emails and texts. No response. Nothing. Will NEVER buy anything from them again

Redwing has been my go to boot for 20 years. But now all can say is that they are over priced junk. I recently bought 3 pairs which I go through. Within 3 weeks the inside heel on both boots ripped which makes it almost impossible to get my foot in. Customer service said nothing they can do. So on to my next pair I went well those lasted about 4 months then same thing and now 3 rd pair say thing ripped in same spot. Hard to believe they can make something that will hold to gather I have spoke with multiple other people that are having the same issue as me. Redwing use to be the best boot out there for the blue collar workforce. Shame on redwing horrible service over priced boots and horrible quality. So much for the made in USA and built quality. I have had boots from Walmart that have lasted longer for a 1/4 of the price. Stay clear of redwing they are just the next carhart brand going to sell boots for show not for work. Such a shame this company is gone so far down hill.

Bought a pair of the Iron Ranger Rangers in the only store that stocks them here in Iceland. They fitted my normal size straight off the bat. Wore them in very slowly over a month at home, walking socks and 2 hours at a time. As someone who often wears leather soled goodyear welted brogues I had no problems whatsoever during the breaking in period. Now to the boots. The quality of the leather and stitching was immediately apparent. Even the laces are good. As others have observed these boots are bot cushioned and you can feel the surface concrete on pavements (sidewalks if you are from USA)
Now they are so comfortable it is a shame to take them off. One thing I still do is avoid tying the top speed hook for a more comfort. YMMV!

I’ve purchased the Irish Setters pull on boots for the last 6yrs I should have learn my lesson 3yrs ago 8pairs in that time frame the bottoms with in 2 months and I would need to super glue the bottoms also the insides of the boots would come out. It is not worth the money anymore. I wish pictures could be attached to show how good the bottoms look vs the whole bottom coming undone and the insides coming out.

I spent $400+ at a red wing store, about 2 years ago on boots, footbeds, and socks. I splurged. I started a job at a lumber yard. I believe it was march 22 at the time of purchase. I got them for work and hiking, the boots made it through the rest of that winter, I live in grand county Colorado and the winters are long.

The boots were wam and I was impressed with the water/snow resistance, and the traction. They are heavy for sure, 4.5 lbs each.

Things started to go south When I noticed the leather wore down quickly around the steel toes, I think it’s a flaw in the manufacturing. Then as the year progressed, even with regular mink oil and cleaning the finish, not counting the torn and scraped toes began showing signs of wear. The second winter arrived and long story short, the soles detached on both shoes and began to leak water as the rubber cover across the toe seem tore away.. I fixed one boot 2x and the other once using gorilla glue and clamps.

They didn’t make it through the 2nd winter; with broken eyelets, torn toes, and separated soles, before I went cheap with Amazon boots. I remember the sales guy said the have a lifetime repair warranty so I tossed them into a closet and went back to work figuring I’d do it later.

Later finally came this past September of 24 when I drove 180 miles to the nearest store where they told me the only guarantee the stitching and resoles would cost $130, and “tough toes”, a shiny epoxy coating to protect their poorly designed toes, would cost $40 a piece. So let’s see, 130+80 =210. $210 to get my two year old $400 boots, back into service. What a spit in the face insult.

I called the corporate offices and left an irate voice message.

The on thing the red wings were, was they were warm. I decided that they would be better than cheap Amazon boots in the cold.

My solution was to use even more gorilla glue and better clamping, and I used KG’s Boot Guard on the toes. The boots are ugly as hell now, but as the foreman of a large expanding lumber yard, I’m hoping to at least keep my feet warm this winter.

As promised in my voicemail, I would tell everyone I can reach what a waste of money red wings are.
For the $210 needed just to repair them, you could get thorogoods.

I love my Red Wings. When I bought them free stitching and soles repaired locally. If we need new soles I have to send them to Northern B.C. Takes eight weeks to get them back. Stores don't have stitching machines any more. There are three cobblers in the lower mainland. I got new soles at Pete's shoe repair in Surrey. Won't buy another pair unless it changes

Have one of the last real union made red wings and I’m trying to keep them alive. Paid for a resole last year and when I got them back, there were no screws holding the sole on but on the originals there were. I called and pointed out the difference, guy from red wing said they don’t use screws anymore. Sole has separated from the shoe in less than a year. Not worth the 150 at all. It’s really ridiculous how bad the boots and even service have gotten

I have always worn Red Wing boots and gotten along great with them. i always buy the exact same style over and over again. typically, i always get a good year of wear out of a pair of boots before wearing holes in them. But this time i worn my new pair no more than 20 days and there was a hole worn clear threw the toe. so clearly there was a quality issue so i contact red wing and told them what the issue was and provided them with my receipt. And their answer was that the toe is a high wear spot and is not covered under there warranty. the boots had been wore 20 times they should not have a hole already, clearly there is a quality issue. Very disappointed in the quality Red Wing use to be such a good quality brand,

I purchased a pair of king toe that ran me $375 and within 10 months the soles of both shoe were separating from​ the shoe, and all I do is general maintenance. No construction what's so ever. So I looked online if I had a warranty and found out that there was a 12 month warranty, but when I went back to the Nimitz branch of Red Wings the assistant manager said it was normal wear and tear. I asked him if it's normal for the soles of the shoe to separate from the shoe in just 10 months from just walking? He stated normal wear and tear! Very rudely, so I asked what is this 12 month warranty and he stated only on manufacturer defect. Bottom line if that's not a manufacturer defect, then what is? He then told me to leave and will call the cops and trespass me if I didn't. Gave me his managers business card which I tried calling with no answer. So not wanting to get arrested over a pair of shoes I left. Nimitz Red wing is the worst shoe store experience I've ever had in my entire life!

The classic if I could give them a zero I would. Red Wing is not what it used to be I have worn their boots for over 20 years and now they're just a joke. To anyone that reads this do yourself a favor and stay clear of Red Wing boots. I used to buy two pairs of boots at a time and rotate to limit where on my boots over the past 5 years now I've gone through three separate pairs of boots that failed within the first week and then sent them back multiple times to be repaired. I just bought one pair of boots for $140 from wolverine in the quality is night and day stop wasting your money on overpriced Red wings by yourself a pair of wolverines they're a great boot for literally half the price and their us made still they didn't sell out like Red Wing. Red Wing even said they were going to send me another pair of boots didn't even do their homework sent them to a wrong address and then left me completely hanging. They lied about a couple things and we're just completely unprofessional. Red Wing boots are trash!

I’m so disappointed in the service I received from your company for the following reason;

Order some lovely boots, which arrived on time, the day before I was going away for a weekend away. I couldn’t believe only had one shoe lace. This is not my complaint, mistakes happen.

It’s the way this complaint was handled by you.

Firstly, the person on the e-mail didn’t apologise at all to me, just stated some were being sent in the post, I replied, It wouldn’t get here in time for my weekend away, again no apology.

Secondly, while I was away, I text my wife, to see if the lace had arrival, as I was hoping for something extra (socks, boot Polish etc) got nothing, just the missing lace (not a pair) and again no apology !!!

Terrible service, love this make, when I buy some more Red Wing products, I will ensure I don’t get anything from you direct anymore.

Disappointing Experience with Red Wing: A Customer's Concerns

As an avid fan of Red Wing footwear, I've always held their products in high regard. However, a recent experience has left me questioning the integrity of the brand and its commitment to customer satisfaction.

In search of a pair of Red Wing Classic moc boots in my size, I encountered the unfortunate reality that no local store stocked them. Determined to get my hands on these iconic shoes, I took the leap of faith and placed a hefty deposit for a special order directly through Red Wing.

Initially, I was assured that my order would be promptly fulfilled, with the promise of delivery within three weeks. However, a month later, I find myself in a state of utter disappointment. Not only has Red Wing failed to fulfill their end of the bargain, but they also cannot provide a clear timeline for when my order will be ready – a stark deviation from their initial commitment.

This lapse in service has raised numerous red flags in my mind. Is Red Wing facing financial troubles? Are they struggling to honor their obligations to suppliers and employees alike? The lack of transparency surrounding my order has left me questioning the brand's current standing in the market. Is Red Wing still the reputable company it once was, or are they simply stringing along customers until they inevitably file for bankruptcy?

These concerns extend beyond mere speculation. They delve into the heart of Red Wing's mission, its leadership, and its dedication to customer service. As a loyal patron, I expected more from a brand with such a storied legacy. Yet, my experience begs the question: is Red Wing just a relic of the past, clinging to its former glory without upholding the values that made it great?

In conclusion, my recent encounter with Red Wing has left me disillusioned and questioning the brand's commitment to its customers. Until Red Wing addresses these concerns and demonstrates a renewed dedication to transparency and accountability, I cannot in good conscience recommend them to fellow consumers. It's time for Red Wing to reassess its priorities and reignite the trust of its loyal fan base.

The pair of redwing boots I wear for work have completely fallen apart and redwing wouldn't stand behind them
I have worn redwing boots all my life and never had a pair that had the soles to come apart like the pair I own. I am truly disappointed that redwing would not stand behind a product that has been around for years. I have never seen a par of soles come apart so extreme that,they cannot be repaired. Shame on you redwing!!!

Amazing boots, had them already for a couple of years. The older they get, the better. Iron rangers come with history, durability, and style. I was looking for these boots for what felt like a lifetime. Invested in so many cheaper options that simply fell apart after a year. I'll never buy another brand of boot!

Worst purchase of my life. Why pay $300 on shoes when brands like Keen offer a way better boot that lasts far longer for half the price? red wings leather sucks so bad. It’s far from waterproof. My feet were soaked and I even got athletes foot from them. I want my money back

Nothing but thanks and respect for Brian and the team at Red Wing Mississauga for getting me sorted with a pair of Blacksmiths. A genuine top level experience and one I cannot rate highly enough. I would recommend them to everyone. They're incredibly friendly and helpful folk!