I was nervous about making a larger purchase on something that "may not work" but after spending two days on a bus that was so bumpy, and then went swimming after with no issues I was so happy I bo... Ver mais
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If I could give less than one star I would. The customer service is terrible. I returned the item 3 weeks ago and still no refund. There's no excuse for that. I had ordered the wrong size, but they in... Ver mais
It is hard to tell if the premium+ reliefband is working because the strap won't stay tight on my wrist. It loosens and moves around so my wrist doesn't keep contact which cause it to repeatedly turn... Ver mais
My wife has tried everything---pills, shots, hypnotherapy---to overcome her lifetime motion sickness. She swears by the Reliefband. It gives her the ability to ride in cars and airliners without the u... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Reliefband is the first FDA-cleared wearable device for the treatment of nausea with hundreds of thousands of satisfied users worldwide. Originally designed for use in hospitals and with over 50 clinical trials, Reliefband is the go-to solution for 100% natural, fast-acting, and long-lasting nausea relief. Our full assortment of products offers drug- and side-effect-free relief for motion sickness, morning sickness, seasickness, hangovers, chemotherapy-, migraine-, and anxiety-induced nausea.
Informações de contacto
Estados Unidos da América
- 877-735-2263
- customerservice@reliefband.com
- reliefband.com
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Horrendous customer service- Veho did…
Horrendous customer service- Veho did not deliver the item and the company blames me and tells me to coordinate with Veho, a company that doesn’t respond. How dare a company blame a customer who paid for an item and never received it? I intend on filing a fraud complaint with my bank
I tend to get seasick and I don't…
I tend to get seasick and I don't tolerate seasick meds well. We had a 4 day passage in high seas with big swell. I tried the Reliefband and it was such an easy passage. No hint of seasickness. I never needed to stare at the horizon nor give a second thought to going below on the boat. Amazing!
It is hard to tell if the premium+…
It is hard to tell if the premium+ reliefband is working because the strap won't stay tight on my wrist. It loosens and moves around so my wrist doesn't keep contact which cause it to repeatedly turn off. Its frustrating that the band is rather stiff (preventing me from pulling it tight enough) and the clasp doesn't lock tight enough.
Charger doesn't work
The premier plus did not fit my small…
The premier plus did not fit my small wrist, therefore it would stop working because it was having contact where it needed to. I purchased the sport model to get an adjustable band. .
Shady company
I purchased a reliefband as a present for myself for an overseas trip. Motion sickness has had a huge impact on my life, same with anyone else who gets this device. It didn’t work for me—that’s fine. That’s not why I’m leaving a bad review. I purchased the band in advance of my trip, and therefore didn’t know it didn’t work for me within the return window. They refused a return, and customer service was extremely unsympathetic to my situation. When you as a company admit that your product does not work for ~10% of people, why have such a short, inflexible return policy? Not even 30 days?!? Was I supposed to make myself sick on purpose to test it immediately? If your product is good, you don’t need to have shady policies where you have to trick someone into keeping a product that doesn’t work for them. They pressure you into buying with flash sales, when the reality is you have to be very careful when you purchase to time it so that you are motion sick within 14 days, which is so ridiculous. In my mind, this company is a scam. I just paid off my last monthly installment and it makes me so upset thinking about how much money I lost for no reason.
TL;DR: Extremely short and inflexible return window. Don’t get scammed out of $200 like me!
14 day return policy, no exceptions
The band on the premier+ loosens as the wrist moves. As my wife was sleeping the band would loosen, stop working and the gel dries out! This really sucks as she is going through chemotherapy.
We were 5 days past the 14 day policy and they won't help. So there goes $374.
My order apparently was delayed or lost…
My order apparently was delayed or lost in transit.
Please read fine print!
This company is a joke. If you don’t return their product in 14 days, they will refuse to refund, ask yourself if it works, why 14 days?!
Never got my order
I will be returning
I will be returning a lot more complicated than advertised

Resposta da Reliefband
Worked immediately for my daughter's…
Worked immediately for my daughter's nausea from anxiety. Thank you

Resposta da Reliefband
I currently bought the sport model at…
I currently bought the sport model at the Chicago Travel show last weekend. I tried it Monday night. I had cancer surgery in 2003 and I have had very high anxiety at night and I was taking RX medication. IT WORKS!!! NO MEDICATION AND NO ANXIETY!!!!! I have motion sickness all my life. I look forward to going to an amusement park in the spring for the first time in my life.
My only suggestion is that it is difficult to put the cover on the Battery port. In the future please design a better cover

Resposta da Reliefband
Excellent customer service and response time to emails
I had my shipment get lost in the mail. Reliefband immediately shipped out another replacement with free expedited shipping. They were extremely helpful with working on getting this resolved and had EXCELLENT CUSTOMER SERVICE and response with communications. Thank you for much Reliefband!! Awesome product!
Don not hesitate, get one!
This will be my third relief band . This one is because I had to finally get myself one. My daughter is a pilot and this is perfect for FAA professionals. I got the water resistant for those snorkeling moments and another I had given to my mother recovering from surgery. They truly work. I get motion sick even on a swing..haha

Resposta da Reliefband
It was very easy
It was very easy! Thank you! I have worn these watches for many years and they work for me really well! I haven’t received mine yet. I’m excited to have a new one

Resposta da Reliefband
Relief from a lifetime of motion sickness
My wife has tried everything---pills, shots, hypnotherapy---to overcome her lifetime motion sickness. She swears by the Reliefband. It gives her the ability to ride in cars and airliners without the use of drugs, making our trips much more pleasurable. She's come to rely on the Reliefband so much that we bought several, just in case the batteries run out on one.

Resposta da Reliefband
What a RELIEF!
Easy to order. Good sale! I have used reliefband for cruises and long car or bus rides for the past 6 years. I have gotten great relief from my motion sickness and my Disembarkation syndrome symptoms. The only problem I had with my last band was the battery cover kept coming off and was so annoying eventually that I tore it off completely. I ordered this one for a cruise I will be going on in January. I am expecting the same great relief but hope the battery cover is sturdier. I also intend to get the band that will connect to my reliefband as well as my smart watch.

Resposta da Reliefband
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