Helped me out when I couldn't find a coolant tank for my zx6r, very good pricing, very fast shipping was with me the following day after payment came very well packaged, and the customer service was... Ver mais
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Leia as opiniões dos outros
I needed a car battery urgently as i was visiting the South West from the North East of the country. The lady at R&G sourced the correct battery and when i had doubts about it not being for stop start... Ver mais
Having bought Aero crash bungs, fork protectors, tail tidy and pro radiator guard from R&G for my 2019 Z1000sx I must admit I'm not overly impressed. For the price point I'd expect much better quality... Ver mais
A empresa respondeu
Ordered items for my Honda Gb350s. Had to wait for stock replenishment Shaun on the customer services team was very helpful and prioritised my order as soon a it came in and got it to me double quick.... Ver mais
Informações sobre a empresa
Escrito pela empresa
Setting the standard in Crash Protection and bolt-on motorcycle accessories. Proudly distributing market leading brands such as Barkbusters Handguards, Denali Electronics and many more from our headquarters in the UK. With R&G when you slip it and slide it, you can pick it up and ride it!
Informações de contacto
Unit 1 Shelley's Lane, GU34 3AQ, Alton, Reino Unido
- +44 (0) 1420 89007
- info@rg-racing.com
- rg-racing.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bad Customer Service
I ordered a radiator guard, tank grips, and engine case covers for my bike, all in one order at the same time. For some reason R&G decided to ship my order to me in 2 separate packages, and because I live in the United States, had to pay two separate duty fees, $100 each. I am not writing this one star review because I am upset they sent me my order in two separate packages, maybe they couldnt fit my order in 1 box (even though its not a big order at all) or the parts were in different warehouse. What irks me is I emailed them to ask if they had sent my order in two separate packages, and if I needed to pay duty fees twice to DHL, or if it was a mistake on DHL's part; i simply wanted clarification, and I didnt even ask for a refund on duty fees or was demanding anything. And then I get ghosted by them after this, even though they were prompt in responding to my emails regarding their products previously. Responding to my email simply asking them for clarification would have been nice, but maybe they got scared of explaining the situation and owning up to a mistake they may or may not have made.
I highly do not recommend ordering from R&G if you are outside of the UK, you may have to pay double duty fees for one order without any explanation from them.
Hands down the Best company in the…
Hands down the Best company in the market, never ever have I had such a exceptional experience with any company.
I'm getting frame sliders next and it's definitely with R&G.
Thank you once again and have a great weekend.
Kind regards.
L.V.

Resposta da R&G
Anleitung defekt
Erstmal nach Deutschland verkaufen und keine Deutsche Anleitung mit beilegen...
Auf dem Zettel, wo der QR-Code ist, könnten auch ganz einfach Bilder vom Anbau sein.
Der QR-Code ist natürlich ein "Dead-Link"!
/fitting-instructions/RAD0200
Checkt mal Eure Website und Eure Links, die Ihr den Leuten aufpresst.
Übrigens: Die Kabelbinder werden am Kühler nicht sehr lange halten!
R&G Products – Highly Recommended
R&G makes great products that do more than just protect motorbikes—they actually make it look better. The design is clean, stylish, and adds a sharp touch to the bike.
Their customer support was excellent. Very friendly, quick to reply, and helpful with everything I needed.
If you care about both protection and style, R&G is a solid choice.

Resposta da R&G
Amazing customer service
Amazing customer service they went above and beyond to get me my product

Resposta da R&G
Thank you Ed
I want to say a massive Thank you to Ed, helped sort me out over the phone, such a nice guy. Much appreciated. As a worker at infinitymotorcycles they are such nice and amazing people.

Resposta da R&G
R&G crash bars for KTM SMT…
I had a problem with a set of R&G crash bars bought online from a different company. I contacted R&G direct Liam at R&G asked me for some photos and said they had been damaged in transit.i phoned on a Friday and a new set was delivered the following morning. It's the best after sales service I have ever had from any company.Liam was so helpful and professional, I would recommend R&G to anyone looking for good quality bike parts

Resposta da R&G
Fantastic customer service
I am super impressed with R&G! I submitted a web form with a query; the same day I received a super helpful reply from Scott - I couldn't have asked for better customer service and will definitely use R&G again and recommend them to others. Thank you so much Scott/ R&G!

Resposta da R&G
Ordered crash bobbins and kickstand…
Ordered crash bobbins and kickstand shoe only received crash bobbins. Never reply to emails no refund . Avoid looks reputable company but working like scam. Never will buy off them again

Resposta da R&G
Bad and slow service!
First thing, my order was late, when it arrived it wasn't at all what I had expected and wanted to return it. I then started a return case, e-mails was answered, but slow.
I sent it back and paid a lot of money to do so. And now T&T from the shipper says it's delivered, but now R&G aren't answering my e-mails anymore and I still haven't got my refund jet. Very bad service!

Resposta da R&G
Bought many products and all been…
Bought many products and all been useful. Came down on my bike and need to replace crash protectors on one side, which they gave me a quote for just the parts I need. Been a lot of help.

Resposta da R&G
Very good service
Very good service! Clear and quick response. Many thanks to the whole team!

Resposta da R&G
Great items and service
Great communication, great products, great shipping, great support, even overseas. Customer service and quality product like this is going scarce with increased corporate consolidation and online marketplaces. Support businesses like R&G while you still can.

Resposta da R&G
Their customer service is second to…
Their customer service is second to none. The product is a well engineered quality product with form fitting function using quality materials throughout.
I always judge a company by if I would go back their to buy something and would have no hesitation with them

Resposta da R&G
Service Department is first rate!
Ordered the wrong size replacement lens for my Kawasaki Vulcan S tail tidy. I contacted Customer Service and asked them to send me the right size lens when I shipped the original back and paid the difference. Scott at Customer Service sent me the right size lens immediately at no charge. That’s service! Thanks Scott and R&G! I will be back! ET, Nova Scotia Canada

Resposta da R&G
Big thanks to Scott from R&G for…
Big thanks to Scott from R&G for sorting my problem quickly.
I was initially given the wrong information, which led to me buying the wrong part on their advice. A little frustrating, but these things happen.
Scott stepped in after a day or so and had the correct part shipped to me right away. This kind of customer service doesn’t go unnoticed, and it’s why I’ll continue to support R&G.

Resposta da R&G
Dealing with the Team at R&G was first…
Dealing with the Team at R&G was first class, with a first class product. unfortunately i was knocked off my bike at the weekend and i will say the R&G Crash bobbins save my bike. Thanks to the design.
Brilliant Thank you all.

Resposta da R&G
Great Products & Service
Great products and helpful customer service by phone. I ordered a brake lever guard from a 3rd party who supply R&G products. Sadly it didn’t fit correctly. The seller advised me to speak with R&G who have sent out a different bolt which should hopefully rectify the issue. Great service by phone and other R&G products I’ve owned have been great.

Resposta da R&G
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