The owners of Rock-Ola were very quick to respond to my inquiry about repairing my old jukebox. Although they are located very far away from me, they took it upon themselves to email me a list of cont... Ver mais
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Leia as opiniões dos outros
I am extremely happy with my new Rock-Ola CD Bubbler! If you are thinking about buying one, it’s important to know that these jukeboxes aren't mass-produced on an assembly line. Each one is built ind... Ver mais
I picked Rock-Ola first because they are US-built Jukeboxes, and the craftsmanship is A plus!! My JB works great and I'm very happy with Alexander - he's always willing to help! Thx again, Rock-Ola.
Simon from New Zealand , I ordered & paid for my Rockola jukebox over 2.5 years ago .($10,500 US$) . After getting the run around I am now being ghosted . Pretty pathetic service by anyones measur... Ver mais
Informações sobre a empresa
Sobre Rock-Ola Jukeboxes
Escrito pela empresa
The last authentic American Jukebox manufacturing company and one of the world’s most iconic Jukebox brands. Rock-Ola famously inspired the term ‘Rock and Roll’, and has been manufacturing games and Jukeboxes since 1927, starting out in Chicago and later moving to California’s West Coast, seen by many as the jukebox’s spiritual home.
Informações de contacto
1445 Sepulveda Blvd, CA 90501, Torrance, Estados Unidos da América
- +1 310-328-1306
- info@rock-ola.com
- rock-ola.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde dentro de um mês
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The real truth. And a phone call from the owner
I Am reportING a negative-0 for THIS COMPANY
Great customer parts service
Great customer parts service. Very understanding & helpful to get the correct parts needed.
Hi The name Rockola evokes great…
Hi The name Rockola evokes great memories from my much younger days so I FOOLISHLY thought I would buy One, they were very helpful and informed me they just happened to have One in stock and it would be 6 weeks hahahaha joke... I have had the delivery cancelled twice now and am considering cancelling the order and asking for the money back would not buy from or trust again
Excellent service and support from…
Excellent service and support from Rock-Ola Jukeboxes.
awesome as usual
The remote came with absolutely no…
The remote came with absolutely no instructions on how to operate. Rock Ola representative was able to talk us through how to use basic controls.
Very pleased with my purchase
Very pleased with my purchase. One item came busted and they sent me a replacement. I looked everywhere for replacement parts for my Jukebox and this company had just what I needed. Thank you.
Happy ending to unsure transaction
I ordered a motor for my jukebox. The motor was DOA and I called to let them know. They promptly shipped a new one out with a return label to send the non-working one back. It would have been nice to see some tracking info on the replacement as I was unsure as to if it was even sent out but it finally arrived and I was glad.
Packing was top notch.
Excellent Service.
Ordered 2 top plastics and they were delivered here in New Zealand within 10 days. Perfectly packaged as per usual. Thanks.
I ordered two items and everything was…
I ordered two items and everything was delivered correctly and promptly. Thank you
Quick shipping
Quick shipping, well packaged particularly for glass bubble tubes, thank you.
A new key
ordered a key for my Rockola CD-8 and it arrived in a few days as promised. No issues is a good thing!
Still no delivery in 16 months
We have the same experience with In The New Age and Rock Ola except our Jukebox CD was ordered and paid for in April 2021. Same issue that it was Covid, parts, new manufacturing facility, etc last year. However, for the past several months it was “you are on the next shipment and later orders are already being delivered”. Now it is “another month or so”. First, DO NOT order from either Company until, and if, they get their act together. Second, I intend to have the Consumer Protection Agency and local AG look into why these orders seem to be delivered indiscriminately. Will update either way
Purchasing our remote control for our…
Purchasing our remote control for our 2002 rockola cd 8b was simple and easy. We were informed of the progress of our order from purchase to delivery. It’s so refreshing to deal with a real company that cares about its product quality and its customer satisfaction. Great job!!
very good was quick and very easy will…
very good was quick and very easy will be use them again and recommend th em thank you rockola
Great experience
Customer service was very helpful and answered all my questions. The parts I needed were delivered quickly and were well packed.
Ordered a wurlitzer 750 replacement…
Ordered a wurlitzer 750 replacement bubble tube on 4/25/22. Installed the tube and on 6/28/22 the tube popped after turning the machine on 3 times. The liquid in the tube damaged my machine. when I contacted them regarding the problem all I could get from them was my machine had an electrical problem. I have had tubes in this machine for 30 years with no issues. they told me they would be in contact with me after they talked with management. been over a week no calls. Buyer be aware. These machines from the 40s are not cheap to have them damaged from a tube and the company not stand behind them or replace after about 3 hours run.
I wish customer satisfaction was a priority
Customer service will not respond to my email messages regarding a problem with my order. Rock-Ola, if you’re reading this, please look at your inbox regarding Order number 1995.
Curt Wiederhoeft
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