Rock-Ola Jukeboxes Opiniões 

Easy transaction

I think you guys crushed it! The 2005 model Bubbler we have was spectacular as is. Your Bluetooth adapter took it to another level! Easy installation, great range and a rock solid, reasonably priced upgrade. Thanks for the help!

Spoke to factory phone rep on status of my jukebox order. She was polite, friendly, and answered all my questions. Very professional.

Easy to order on website!! The ability to use Affirm to spread payments over time was Awesome!! Can’t wait to get The Bubbler!!

Great service.. very quick!!

All went well to get a new remote

RockOla is the last US jukebox company with quality products and wonderful customer service! I love my crystal edition digital jukebox!

Digital music center purchased September 2019.

9 months after the purchase date, I finally had a working jukebox. However, the software platform wasn’t very smooth. It had a lot of “bugs” unexpectedly based on it being a luxury item.

Met with CEO and explained all the issues and he admitted the new platform was released to the public before it was ready. He said a new software platform would be available after 3 months.

16 months after that they collected the unit back from me and promised the new platform was ready. They’d be able to return to me with all new parts and software in less than 3 months.

They still have it now 8 months after collecting it.

Moreover, they refuse to communicate progress updates and the CEO has directed the local (US) customer service dept. to not respond to my questions, calls, or voicemails.

When will I get my property back?

I ordered my Jukebox in early January 22 for my wife's birthday on April 13th. I found every aspect of the transaction to be superb! As the process continued, I was kept informed by the customer service department, Cheron Griffin, of how things were proceeding. She was sensitive to my need for the unit for the birthday and did everything to make that happen. The unit arrived, we set it up, and everything was exactly as expected. I recommend dealing with the factory when possible, for excellent service. Best purchasing experience I have had and the product is excellent. You get what you pay for!!
Thank you Rock Ola for all you and your team do!!

Excellent customer service, over and beyond! Quick shipping too! Fast, friendly and efficient..... can't say enough good!

Our Juke box bubble tube got busted during our move. I called and actually talked to a person. Which is so unheard of these days. I was able to order the right part and felt good about it since I spoke with someone. All good. Thanks.

There was no acknowledgement that an order for a 10K jukebox had been placed. I contacted you by email and received a response saying it will be 20 weeks before delivery.
Who takes 100% funding and waits 20 weeks to deliver the goods?
Very disappointed in the delivery time.
Hoping/praying the product is worth the cash spent.

Very pleased, fast shipping and great service!

The motors came in short order and boxed well. I just put them in and they worked fine. Thanks for having these parts

As usual, your tech support answered my questions promptly, politely, and got me the answers I needed. Top notch support!

I recieved a key that doesn't work and have been trying to get a hold of someone through email but no one has responded. Been 3 days and still waiting. I just want a key that works on my rock-ola 442

Quality product, very quick delivery. Company calls you after you place your order, and makes sure everything is correct and if you have any special instructions or request.