ROK Coffee Opiniões 

407
TrustScore: 2.5 em 5

2,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Very disappointed with the customer service. I’ve had a smartshot for 18 months and it’s been great. But for about 10 days now the basket has been unwinding at speed and coffee exploding everywhere wh... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ich bin sehr enttäuscht von ROK. Die Produkte sind toll, aber nachdem gleich 1 Monat nach Kauf der Alu-Guss-Ring, welcher den Siebträger hält, bei der normalen Verwendung gebrochen ist, habe ich auf m... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Ich habe seit 2016 einen ROK-Espresso Bereiter. Nun war das Wassereinfüll-Teil am Ende seines Lebens und ich habe online ein „Umbauset“ bestellt. An der Lieferzeit kann noch gearbeitet werden, auch di... Ver mais

Classificada 4 em 5 estrelas

There are only 4 stars because I emailed you guys about a possible double purchase, that my bank was showing, but you didn't reply. It's not a problem as only one amount of money was actually taken, b... Ver mais

Informações sobre a empresa

  1. Fornecedor de máquinas de café
  2. Loja de eletrodomésticos
  3. Loja de bancadas
  4. Loja de artigos domésticos
  5. Loja de utensílios de cozinha

Informação fornecida por diversas fontes externas

ROK is a company developing coffee machines and tools, focused on helping good, decent coffee folk on their journey to Java Nirvana. Their main products include the Rok EspressoGC and the GrinderGC. Founded in 2002 under the original name "Presso", the company began by creating the original Presso Coffee Maker, launching in 2004. The Presso Coffee Maker soon gained traction after it was featured on the BBC and the television show "He's Got To Have It" in 2005. In 2013 the company was rebranded to its current name: ROK. Shortly thereafter their second project was released, the ROK Coffee Grinder. The company is focused on developing products that embody sustainability, reliability, and longevity.


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

407 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,4

Todas as opiniões

(407)

6 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Many many many many espressos in and…

Many many many many espressos in and still no decent result. I knew what I was getting in to though so will plough on. I’ve watched every video, joined every ROK thread and I know it takes time and commitment. So perhaps send the feedback form in six months and it’ll be a different rating ;-)

6 de fevereiro de 2021
logótipo da ROK Coffee

Resposta da ROK Coffee

Hi Andy, I just stumbled on your comments. It probably goes without saying, but ensure that the coffee grounds are finely ground and freshly roasted. If you use supermarket grounds then our Crema-Plus kit may be worth considering? You should feel a fair amount of resistance in the lever arms when pulling the shot. Good luck, Patrick.

Classificada 5 em 5 estrelas

Ce kit pour la Rok s'adapte…

Ce kit pour la Rok s'adapte parfaitement après démontage de l'ancien corps en m'aidant d'un décapeur thermique car collé par le calcaire ( indémontable autrement) .
Livraison et communication parfaite .
Résultat excellent , super résultat.
M.E.R.C.I. et BRAVO à ROK

3 de fevereiro de 2021
Classificada 5 em 5 estrelas

WYSIWYG . . .

I had an earlier-model ROK Espresso maker for several years; and its a credit to the manufacturer, that the recent "revamp" was made available to previous owners of the appliance -- and not just a cynical attempt to replace the whole thing . . .

2 de fevereiro de 2021
Classificada 5 em 5 estrelas

Absolute Best Home Espresso Maker

This is a wonderful unit and, in my opinion, the best in the under 1k price range. It has a sturdy design that is easy to maintain and produces consistently superior results. Even without the crema booster attachment I am able to get proper shots featuring every element an espresso lover knows to look for, from crema to soul.
Although the unit is very simple in its design and the instructions for use are as straightforward; the only step that I would add is to pre heat the unit (And cup) with hot water prior to extracting your shot. This will help users to produce a more consistent and higher quality results.

14 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I love all of my ROK products

I love all of my ROK products. I just ordered a replacement espresso filter as well as a new drip filter, the latter of which is a big improvement over my old plastic one. Add to that the fact that shipping went incredibly quickly from the UK to the US and I am more than satisfied.

7 de janeiro de 2021
Classificada 5 em 5 estrelas

Shot for the moon

Excellent service and fast delivery happy with my expressrok still learning about it how to get that great shot of espresso but is very good cheers

19 de dezembro de 2020
Classificada 5 em 5 estrelas

In Love with my ROK!

I quite simply love my new ROK machine!! Being the first manual machine I own, it takes a few trials to get it right! But it's quite amazing that you can pull an espresso with your bare hands! Well done ROK Coffee!!

19 de dezembro de 2020
Classificada 5 em 5 estrelas

ROK’in!

I’ve had the original ROK coffee for years and year and have loved it. Recently it started playing up a bit and so thought I’d chance buying the refurb pack kit to see if it would make a difference?
So pleased I did. After a quick play about and easy replacement of a few parts it’s now working as good as new. Really appreciate that all the new parts are designed to work with former models. Great stuff!

8 de dezembro de 2020
Classificada 5 em 5 estrelas

I bought my ROK from the 1st…

I bought my ROK from the 1st foundrising kickstarter.
The 1st model was already a blast and since then everybody that had a chance to come home fall in love with the coffee maker.
I ve updated to the new system and it s another step up.
I m thrilled by the update. same but more of everything.
More pressure, more cream, faster, better, stronger ;)
Bravo

6 de dezembro de 2020

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