Don't buy off them they are big scam,spent over $100, received nothing, telling me it has been delivered and it hasn't I have cameras all around,now they know that they don't answer my emails,why are... Ver mais
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Leia as opiniões dos outros
Horrible customer service. They don't even sign the email with the person's name. I placed my order nearly a month ago. Over a week ago, they said the product had been shipped, but I still haven't rec... Ver mais
Bought the "unbreakable" hose in February 2026. By July 2026 it had sprung 2 leaks. I contacted customer service who reminded me it was a 90day warranty. I said it was not fit for purpose as it is br... Ver mais
We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Informações de contacto
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, Reino Unido
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good product
Good product, prompt delivery. What more can you ask for?
Excellent customer service and a really…
Excellent customer service and a really great product. Garden table, two chairs and custom made cushions. I love it - just what I wanted.
Good quality and arrived sooner thsn…
Good quality and arrived sooner thsn expected
We are extremely happy with our…
We are extremely happy with the cushions that we ordered for our garden furniture. I must add we have had the furniture for over 18 years and it's still in a great condition, to be honest the old cushions came with the furniture but it was time for a change and we are very happy with what we ordered.
Quick reliable service
Quick reliable service product as stated look lovely in the garden
Great quality product
Great quality product; second to none! Have just bought 4 new chairs to match with existing garden furniture ....... which was purchased over 15 years ago, and still looks as good as the day we had it!! You get what you pay for in quality.
Exactly what I wanted delivered on time…
Exactly what I wanted delivered on time at a fair price
Would buy from this company again.
Great quality bench. Light and easy to move around. Really comfortable. Classic design will go with anything. Easy to clean.
Savoy garden furniture
Extremely pleased with the quality of the furniture and the service we received.
speedy and reliable
Very accommodating and prompt service with online purchases. Accessories range is limited for example no covers or tablecloths for patio sets which I found disappointing
Excellent service would recommend to…
Excellent service would recommend to anyone.
They have been really helpful as I ordered the wrong version of table my daughter wanted
They have been really helpful as I ordered the wrong table for my daughter who lives in Basingstoke and I live in the Isle of Wight
First class Company
First class Company. Excellent products and very fast delivery. Good packaging and instructions. Very easy to assemble.
Extremely happy with quality of table…
Extremely happy with quality of table and chairs
"Furniture facelift"
Needed new chair and table feet along with a new set of cushions for our garden furniture. Found Grant to be more than helpful and as one would expect, highly knowledgeable of his products which made the whole process extremely quick, painless and efficient. Unfortunately with this new facelift to our set we will not be back for a while but I would highly recommend to anyone looking for a quality garden set at affordable prices along with good aftersales experience to visit this site!
John
Great service
Great service. Very responsive and honoured a warranty (in a very timely manner) with no problems.
Exceptional service from Royal Garden …
Exceptional service from Royal Garden and their UK Sales Manager, Scott Barber.
I purchased a table and four chairs in 2002 and the hexagonal nuts on the table are beginning to rust. I emailed the company in the afternoon of Wednesday 27 September asking if replacements were available and received a reply within hours requesting product codes which I was able to supply.
Mr Barber confirmed the following day that they were checking stock with Germany and later that day confirmed availability and that a package would be sent to me. UBS confirmed a few hours later that a parcel was on its way and I received a full assembling set on Monday 2 October - FOC.
First class service all round.
website query
I had a question about one of the cushions, and got a full and accurate response virtually by return - and that on a Sunday.
I would recommend Royal-Garden for Garden/Patio furniture
I would recomment Royal-Garden for their garden/patio furniture which is well made and their 'elegance' set is particularly comfortable to sit in, with or without the cushion set.
Little touches, like the inclusion of a small pot of the paint the set is finished with, in case of scratches etc. in use are a bonus.
What especially makes this company stand out has been a recent contact with customer services: My set is not new and I managed to damage a leg to the table a couple of years ago. Customer services were able to locate a replacement leg AND courier it from Germany and F.o.C.
Amazing! Will be looking to buy again sometime.
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