Marie should run all registration services, she is SO efficient and knowledgeable and goes straight to a solution. If only all companies could have people like Marie answering the phone how easy wou... Ver mais
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I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Ver mais
A empresa respondeu
Gloria made a nerve racking experience a total breeze for me, in helping me change my dogs ownership to add my sister as a joint owner. Very much appreciated. Kind regards. Mr Simon Ambler.
A empresa respondeu
Gloria who I spoke to was fantastic. She talked me through everything and registered my litter while I was on the phone. She is an absolute credit to your organisation. Litter registered and registrat... Ver mais
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Informações sobre a empresa
Escrito pela empresa
It’s dogs who bring joy, enrich our days, and ultimately rule our lives. They are the ones that we would do anything for. From everyday health to lifelong protection, from wagging tails to winning rosettes, the Royal Kennel Club is here to honour dogs with the care, distinction and happiness they deserve. Today, and for generations to come, we are: At their service
Informações de contacto
Gatehouse Way, HP20 1RY, Aylesbury, Reino Unido
- 01296318540
- royalkennelclub.com
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Thankyou Gloria for all your help

Resposta da Royal Kennel Club
The Kennel Club are outstanding
We have recently purchased a KC registered puppy - and of course the breeder had to transfer ownership into our name . We rang the KC for a 5 generation certificate - Gloria talked the process thoroughly to us - and was absolutely superb . The amount of information the KC hold is frankly amusing

Resposta da Royal Kennel Club
Very Helpful and helped me get the…
Very Helpful and helped me get the puppy pack downloaded

Resposta da Royal Kennel Club
Helpful guidance.
Pleasant and helpful guidance navigating website and resolving my enquiry.

Resposta da Royal Kennel Club
Marie was extremely helpful
Marie was extremely helpful, thank you!

Resposta da Royal Kennel Club
Liv was super helpful and…
Liv was super helpful and knowledgeable, I had several queries that were sorted out within the same call, super happy thank you 😊

Resposta da Royal Kennel Club
can do helpful attitude
can do helpful attitude, massive improvement over the last few years, night and day.

Resposta da Royal Kennel Club
Amanda was most helpful and patient
Amanda was most helpful and patient. I’ve been breeding and showing/ trials for 50 years. I am using the KC puppy pack for the first time and had problems with it not printing. Amanda was able to complete the form for me and emailed it as a pdf which I have now printed. Sorry my generation is not as savy as the youngsters. Probably my best experience with KC staff. Well done Amanda. Many thanks.

Resposta da Royal Kennel Club
I have a few medical problems,which…
I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience

Resposta da Royal Kennel Club
Gloria was most helpful I felt she want…
Gloria was most helpful I felt she want out if her way this morning

Resposta da Royal Kennel Club
Help to navigate an outdated system
Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏

Resposta da Royal Kennel Club
Extremely Helpful
Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!

Resposta da Royal Kennel Club
Very efficient service
I spoke with Loren about ordering 5 generation pedigrees because I could not do it online due to a problem. Loren was very helpful & took my order & dealt with it immediately. I also received confirmation emails. I was very pleased with her service. Thank you Loren.

Resposta da Royal Kennel Club
The phone was answered quickly
The phone was answered quickly. Loren listened carefully to my query and in only a few minutes referred to the correct department and came back with an answer for me. A very courteous and efficient customer service. Keep up the brilliant work

Resposta da Royal Kennel Club
Missing document
One of my pedigree certs did not arrive. I waited the appropriate length of time then phoned & spoke to Marie. She was very helpful & arranged for a new cert to be sent out. It has arrived today, so I'm happy now. I'm not sure how an A3 item can go missing in the post though.....

Resposta da Royal Kennel Club
Thankyou!
Thanks to Gloria we could organise a three generation pedigree as the Web site was daunting to embark on!
Kind, patient helpful, understanding and very helpful service.
Thankyou Gloria 🙏

Resposta da Royal Kennel Club
Excellent service
Tyler was friendly, approachable & could not have been more helpful.
Issue immediately sorted.
Thank you.

Resposta da Royal Kennel Club
Had a problem with the website and lost…
Had a problem with the website and lost all my work the night before the woman I contacted to be honest wasn't much help but the reason I gave 5 stars to the review was this morning I got an Earth's Angel called Marie who sorted the problem out giving Me the help and support I needed as tech is not one of My strong points but this young lady sorted out the problem in the way public expect and done a 5 * job in doing so. So thanks Marie and 5 * from Me to you ❤️

Resposta da Royal Kennel Club
Fab customer service
I have spoken with Loren several times and she is fantastic. She is always really helpful, polite and knowledgeable.

Resposta da Royal Kennel Club
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