Amazing rug quality, both in terms of the design, shape, color, and overall quality! It does shed some fibers, but from my previous experience with wool rugs, I already knew this was to be expe... Ver mais
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Τα χαλιά είναι πραγματικά υπέροχα και σύντομα θα μπορείτε να τα δείτε και σε ένα Airbnb που διαθέτω στα Ιωάννινα, το οποίο ονομάζεται “Melis House”. Θα ήθελα όμως να παραγγείλω το ροζ χαλί που ε... Ver mais
Είναι η τέταρτη φορά που αγοράζω από το CarpetVista και είμαι ικανοποιημένη με όλες τις αγορές μου. Προτιμώ το κατάστημα αυτό διότι έχει προϊόντα πολύ καλής ποιότητας σε πολύ καλές τιμές, καθώς και κα... Ver mais
First of all, there is a strong resemblance between the pictures and the actual product. Initially, we were hesitant about committing to an online purchase for an item we would normally prefer to see... Ver mais
Informações sobre a empresa
Escrito pela empresa
Rugvista — Βοηθάμε τους ανθρώπους να έχουν ένα σπίτι που αγαπούν. Η Rugvista ιδρύθηκε το 2005 με μια σαφή αποστολή και σκοπό: βοηθάμε τους ανθρώπους να έχουν ένα σπίτι που αγαπούν, κάνοντας εύκολο και ευχάριστο για τους πελάτες μας να βρουν το ιδανικό χαλί. Από την αρχή εστιάσαμε στο να προσφέρουμε υψηλής ποιότητας χαλιά σε δίκαιες τιμές, προσφέροντας ταυτόχρονα μια απρόσκοπτη και άνετη εμπειρία αγορών. Σήμερα είμαστε περήφανοι που είμαστε ένας από τους κορυφαίους διαδικτυακούς λιανοπωλητές χαλιών στην Ευρώπη, εξυπηρετώντας πελάτες σε πολλές χώρες. Η συλλογή μας περιλαμβάνει πάνω από 30.000 χαλιά, από παραδοσιακά χειροποίητα ανατολίτικα χαλιά έως σύγχρονα μηχανικά υφασμένα σχέδια· κάθε χαλί επιλέγεται προσεκτικά για να εξασφαλίζει ποιότητα, αντοχή και διαχρονικό σχέδιο, ώστε οι πελάτες μας να μπορούν να αγοράζουν με εμπιστοσύνη. Πιστεύουμε ότι η αγορά ενός χαλιού πρέπει να είναι εξίσου ευχάριστη με τη ζωή με αυτό: γι’ αυτό παρέχουμε σαφείς πληροφορίες προϊόντος, λεπτομερείς εικόνες και ένα εύχρηστο ηλεκτρονικό κατάστημα. Αξιόπιστη παράδοση σε όλη την Ευρώπη, ευέλικτες πολιτικές επιστροφής και φιλική, γρήγορη εξυπηρέτηση πελατών κάνουν την εμπειρία αγορών απλή, ασφαλή και χωρίς άγχος για κάθε πελάτη. Η έδρα μας βρίσκεται στο Μάλμε της Σουηδίας και δραστηριοποιούμαστε σε όλη την Ευρώπη· συνδυάζουμε σκανδιναβικές αξίες σχεδιασμού με διεθνή χειροτεχνία και σύγχρονες λύσεις ηλεκτρονικού εμπορίου. Η ομάδα μας εργάζεται καθημερινά για να βελτιώνει τις υπηρεσίες μας, να επεκτείνει τη συλλογή μας και να εμπνέει τους πελάτες στις επιλογές διακόσμησής τους. Δεσμευόμαστε να δημιουργούμε μακροχρόνιες σχέσεις με τους πελάτες μας προσφέροντας υψηλής ποιότητας προϊόντα, εξαιρετική εξυπηρέτηση και μια διαφανή, αξιόπιστη και ευχάριστη εμπειρία αγορών. Στη Rugvista βοηθάμε τους πελάτες μας να δημιουργούν χώρους που είναι προσωπικοί, φιλόξενοι και όμορφοι – ένα χαλί τη φορά.
Informações de contacto
Lodgatan 11, 21124, Malmö, Suécia
- +44 20 3808 9940
- info@rugvista.com
- rugvista.gr
4,6
Excelente
392 opiniões
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Within two months the edge of my rug…
Within two months the edge of my rug broke. They told me i caused the damage and offered a discount to the site . Not satisfied at all with the quality of the rug neither the aftesale
8 de janeiro de 2023
Opinião espontânea
Resposta da Rugvista
Dear customer,
thank you for your message. We are sorry to hear that you are not satisfied with the quality of your carpet.
Unfortunately we can only accept return if the carpet was not damaged by vacuuming, pets, heavy furniture or similar.
If you have any questions regarding your complaint please contact our Customer Service.
Your RugVista Team
wrong invoice data
The invoicing instructions are not followed and customer service is not even answering on emails send to: 'order @carpetvista.com' and 'info @carpetvista.com' at 29/12/2022, 30/12/2022 &11/1/2023. Instead I received an invoice with wrong data the 30/12/2022
The black space in email address in this text, is due to restrictions in this system to allow emails addresses. You may assume all emails were sent properly.
29 de dezembro de 2022
Resposta da Rugvista
Good day,
Thank you for the updating the review.
Unfortunately we could not find your inquiry so we sent an email to you.
Could you kindly check it and reply to us? - we would be happy to help.
I wish you a lovely rest of the day!
Perfect carpet. Bad delivery
Perfect carpet.
Worst courier ever. Also never delivered on time.
28 de dezembro de 2022
Resposta da Rugvista
Dear Konstantinos,
Thank you for your feedback. We are happy to hear that you are pleased with the quality of our carpet. We are always trying to select the best and most reliable shippers but, unfortunately, during holiday season there are many sudden delays due to increased work load. We will try to improve our services nevertheless.
Kind regards,
Customer support team RugVista
Friendly UX of website
Friendly UX of website, many options in value and design, detailed info for each product
12 de dezembro de 2022
Εξαιρετική ποιότητα σε πολύ καλή τιμή!!!!
Παρήγγειλα πρώτη φορά και θα ξανά παραγγείλω σίγουρα!
Πήρα ένα μεγάλο χαλί για πρώτη φορά και ήταν ΤΕΛΕΙΟ! Το σχέδιο, όπως ακριβώς το είδα στο site,το χρώμα ακόμη καλύτερο!
Απίστευτη σχέση ποιότητας - τιμής και άμεση παράδοση!
20 de dezembro de 2022
The carpet looks exactly as in the…
The carpet looks exactly as in the photo. I love the vivid colours!
15 de dezembro de 2022
absolutely satisfied Greek costumer
Quick delivery in Greece, nice colours and pattern.
13 de dezembro de 2022
Πολύ καλή εξυπηρέτηση πελατών
Πολύ καλή εξυπηρέτηση πελατών, έτυχε στη πρώτη μας παραγγελία να έχει το χαλί ένα μικρό ελάττωμα, και διευθετήθηκε πολύ γρήγορα! Το δεύτερο χαλί που λάβαμε, ήταν πολύ όμορφο, ακριβώς όπως φαίνεται στις φωτογραφίες! Σας ευχαριστούμε πολύ!
4 de dezembro de 2022
The carpet was as in the discription
The carpet was as in the discription. Good quality, nice price
7 de dezembro de 2022
Excellent quality beautiful carpet in a reasonable price
Very fast delivery of the carpet I ordered and very happy with the excellent quality of the product in conjunction with the reasonable price.
The carpet is very beautiful better even from the photo and very soft to touch. Great choice!
6 de dezembro de 2022
Everything was easy and consistent
Everything was easy and consistent. The website was accurate, helpful and user friendly. The pictures of the carpet were precise, clear and representative. Nothing negative to complain about. Five stars experience.
30 de novembro de 2022
Great variety and very good quality
29 de novembro de 2022
Rug as expected to be
25 de novembro de 2022
Excellent service and product
25 de novembro de 2022
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