Ruuby Limited Opiniões 

Such a brilliant experience. Melisa was early for the appointment, very thorough. We had such a lovely chat and she put me totally at ease. I’d 100% book her again if I was in central London.

Great experience. Able to book with ease. Massage therapist was punctual and used a range of techniques.

I sent a msg as I had an emergency medical issue and had to cancel my appointment

No refund or credit given disappointed to be honest

Will think before i book again everyone wants your money but will not accommodate you when you have a genuine problem and request a credit

Wonderful manicure and pedicure with Dolly, highly recommend

Magda is a true artist. She spray tanned myself and my friend for my wedding and it was absolutely perfect. We were both a bit nervous about the results and she talked us through everything, the after-care needed and made us feel so comfortable. Wouldn’t hesitate to recommend Magda to anyone - and so convenient for home-visits when it’s the week before your wedding! 10/10

I had such a wonderful experience using Ruuby to find my makeup artist and hair stylist for my birthday. The whole process was so easy and straightforward, from browsing the artists to making the booking, which made everything completely stress-free.

The artist who came to me was absolutely fantastic. She was professional, friendly and lovely to have around, and I was so pleased with the finished look. She really helped me feel special and confident on my birthday, which meant a lot to me.

I’m so happy I found Ruuby and would definitely recommend it to anyone looking for a talented beauty professional. I’ll certainly be coming back and using the website again for future occasions. Thank you for making such an important day that little bit more special! ❤️❤️

First time using the service. Great app- clear communication. The hairdresser came earlier than the appointment, which was even more convenient. The result was perfect 👌

Everything was excellent, and professional therapists

I booked through Ruby for my wedding hair and couldn’t have been happier! Lana helped me through booking and answered any questions I had along the way.
I booked for a bride, x2 bridesmaids and the mother of the bride and he finished ahead of schedule.

My stylist Dimo, was amazing. He was super friendly and professional, everyone’s hair looked amazing!
Everyone loved their hair and it stayed in all day and night while still looking flawless.

Thank you so much for helping make the day so special!

I booked Larisa for my bridal hair and couldn't have been happier. She went to great lengths to understand what I wanted and then on the day was prompt,
professional and most importantly she was calm and relaxed which was exactly what I needed. I got so many compliments on my hair and it lasted so well (into the next day too!) I wouldn't hesitate to recommend and use Larisa again. Thank you 🩷

Jessica was amazing! My make up looks so beautiful, she followed my inspiration exactly. My skin looked so natural and glowing and not cakey at all like I was worried about. She asked me if I wanted to change anything at the end and adjusted the highlighter and eyeshadow under my eyes without any issues. My hair looked incredible! No, seriously my hair has never looked that good ever, I can't even believe she managed to creat such a beautiful up-do! Jessica has a great personality and made me feel so at ease. I'm not usually comfortable making small talk at salons appointments, but she made me feel like I'd known her for years, which was really important to me on my special day. She even gave my friend and small bottle of eyelash glue for free because she'd forgotten hers at home. She's so very talented, and I look forward to having a special event so I can book her again ❤️

Very professional, responsive on time

The team was amazing. I booked hair and make up for wrong date accidentally but they were able to accommodate my make up at least with same stylist for the day I meant to use. The make up artist was very professional and friendly - very happy

I used Ruuby to book hair and makeup for my mum and sister for my wedding day. Bianca was so lovely and professional. They showed her what they wanted and she did exactly what they asked for. They were very happy and my mum said she felt so good in her skin. Thank you Bianca!

Very misleading company. Therapists can add additional costs after treatments without clearly communicating or agreeing on those costs with the client beforehand, while the app does not appear to properly verify or confirm these charges with the customer. It gives the impression that increasing the value of the booking is prioritized over transparency.

Even worse, when a technical issue occurs, they seem unable to investigate it properly and instead charge customers for treatments that were never booked or received. Their system requires payment in advance to make a booking, so there should be no reasonable way for a treatment to be booked, provided, and unpaid. Yet when a technical issue apparently resulted in exactly this situation, they repeatedly requested payment instead of properly investigating what happened.

There is another serious issue: you book an appointment with a specific therapist, the therapist confirms it, and then you may discover that the therapist is unavailable and that the company has assigned someone else without properly informing you. The appointment remains in place, but the person providing the service has changed without your agreement.

Overall, the lack of transparency, poor communication, and inadequate handling of technical problems have completely destroyed my trust in this company. Very disappointing experience.

I booked this firstly using a code which then got removed as apparently too many people had used it? I really wanted the treatment so decided to still go ahead, even though others I knew had used the code already, but the level of the workmanship was not great. I have had many spray tans at home and this person got it all over my kitchen floor and surfaces. Will not be using this service again if that’s the experience I have as the person had good review too. If I am honest beware of the discount codes I think it was a huge marketing ploy in order to get people to download the app and book and then we all got cancelled.

Fantastic experience! I booked the night before and the loveliest beautician came and did a fabulous pedicure and she was so professional. I would definitely recommend and re book!

A fantastic first experience booking through the RUUBY app- it was very easy to navigate the app and book my treatment. I quite easily added extra treatments through concierge and again, a very friendly and smooth experience. The hairstylist was very professional, arrived early and did an amazing job! Really happy with my experience and looking forward to using RUUBY again!

Loved it! Dolly is the best :) so so great that they come to your house and make it super easy and time efficient

I had a great experience with Ruuby. Will book again for sure