Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

RVNCHE have a vast and great selection of high quality products at reasonable prices! I went back for a second order just a couple of days after recieving my first necklace. Great customer service and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rvnch une marque de grande qualité. Les délais de livraison sont largement respectés. Je recommande et c’est clairement chez eux que je commanderais pour mes prochains bijoux.

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Esperienza semplicemente fantastica! Ho acquistato una collanina e sono rimasto davvero colpito dalla qualità dei materiali, dalla cura dei dettagli e dall’eleganza dei gioielli. Dal vivo... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Schnelle Lieferung, ja. Gleichzeitig entspricht die Qualität lediglich der einer Billigproduktion und nicht der von Edelstahl mit 18K Vergoldung. Hochwertigkeit ist was anderes und da ist der Preis... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

892 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 47% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Slechte kwaliteit, oplichters

Dit is een dropshipping webshop zonder klantenservice. Goedkope kettingen van slechte kwaliteit. Nemen retourzendingen niet aan. Geven geen gehoor en hebben lak aan de wetgeving die de consument hoort te beschermen tegen dit soort winkels.

Ellende.

17 de setembro de 2025
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Nick,

We’re really sorry to hear about your experience, and we understand how frustrating this must have been. This is not the experience we want anyone to have.

We do take returns and consumer rights seriously, and we regret that your communication with us did not reflect that. We’d like the opportunity to look into your case properly and see how we can resolve this for you.

Please reach out to us directly with your order details so we can review the situation and work toward a fair solution.

Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

I had a great experience with this…

I had a great experience with this company. My package was lost during delivery, but customer service handled it professionally and sent a replacement immediately. Excellent service!

21 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Mario!

Thank you for sharing your experience! While we’re sorry the package was lost during delivery, we’re really glad our team could sort it out quickly for you. It means a lot to hear that you were happy with how it was handled. Thanks for your trust and kind words — we truly appreciate it! 🙏✨


Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

Amazing shop

Amazing shop! Beautiful, high-quality chains with a great selection. Fast shipping and excellent service highly recommended!

28 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Tim!

Thank you so much for the kind words! We’re really happy to hear you loved the chains and had a great experience with our service and shipping. Your support truly means a lot to us, and we hope to see you again soon! ✨

Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

nice necklace

I ordered the Cuban link necklace in 5 mm and I'm very satisfied. Everything went smoothly. The order arrived promptly.

28 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Ronya!

Thank you for sharing this! We’re so glad to hear you’re happy with the 5 mm Cuban link necklace and that everything went smoothly with your order. Enjoy wearing it, and thanks again for your support — it truly means a lot to us!


Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

Excellent customer service and great quality jewlery.

It is clear that RVNCHE truly cares about their customers as not only is the quality of their jewellery affordable while still maintaining good material but they also deliver quick and reliably. I am very impressed and pleased by my orders and will for sure order more in the future.

26 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Thank you so much for your kind words! We’re really happy to hear that you’re pleased with both the quality and the delivery of your jewellery. It truly means a lot to us that you noticed the care we put into our products and service. We can’t wait to have you back again—thank you for supporting RVNCHE! 💛

Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

Ieri ho ricevuto il pacco con collana e…

Ieri ho ricevuto il pacco con collana e bracciale sono rimasto veramente soddisfatto il materiale è straordinario di ottima qualità consiglio veramente di acquistare in questo sito o su Facebook su Rvnche e sia i prodotti che il servizio ti lasciano veramente soddisfatti voto 10 su 10

25 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Thank you so much for your amazing review! We’re really happy to hear that you loved both the necklace and the bracelet and that the quality met your expectations. Knowing that our products and service left you truly satisfied means a lot to us. Thank you for recommending RVNCHE—we truly appreciate your support! ⭐️

Best regards,
RVNCHE Team

Classificada 1 em 5 estrelas

Simply a scam

Product is terribly bad (not painted correctly), weight feels fake, and customer service (exchange or return) worst impossible. Scam.

7 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Carlos,

We’re really sorry to hear about your experience — this is absolutely not what we want for any of our customers. Issues with product quality and the way your request was handled by customer service are very disappointing, and we understand why you’d feel frustrated and let down.

We’d genuinely like the chance to look into this and make things right if possible. Please reach out to us directly with your order details so we can review what went wrong and see how we can help.

Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

I had a great experience shopping at…

I had a great experience shopping at RVNCHE. The jewelry is beautiful, high quality, and looks even better in real life than in the pictures. The ordering process was smooth, shipping was fast, and everything arrived well packaged. I also really appreciate the unique designs — you can tell a lot of care goes into the details. I’ll definitely be ordering again and can highly recommend this store!

20 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Erza!

Thank you so much for your kind words! We’re really happy to hear that you loved the jewelry and that it looked even better in real life — that truly means a lot to us. It’s great to know the ordering process, shipping, and packaging all met your expectations as well.

We put a lot of care into our designs and details, so your feedback really motivates our team. Thanks for recommending us, and we can’t wait to have you shop with us again! ✨


Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

Sehr schneller Versand

Sehr schneller Versand! unkompliziert!

15 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Kay!

Thank you for your feedback! We’re happy to hear that everything went smoothly and that the shipping was fast and uncomplicated. We really appreciate you taking the time to share this and hope to see you again soon! 😊

Best regards,
RVNCHE Team

Classificada 1 em 5 estrelas

Ce site est une arnaque

Ce site est une arnaque
Article non reçu car soi-disant, ils ne trouvent pas mon adresse, je leur ai donné plusieurs fois mais toujours ́le même mail générique afin de ne pas m'envoyer le colis.
Belle arnaque

21 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Bastien,

We’re really sorry to hear about your experience and completely understand your frustration. This is definitely not the service we aim to provide. We’d like to resolve this and make sure your order reaches you. Could you please contact us directly with your full address and order details so we can sort this out as quickly as possible?

Thank you for giving us the chance to make it right.


Best regards,
RVNCHE Team

Classificada 1 em 5 estrelas

Erneute Beschwerde

Auf eine schlechte Bewertung bezüglich einer Rücksendung hat sich das Team von Rvnche die Zeit genommen, um mir hier zu antworten. Ihre erneute Information, über die Richtige Anmeldung einer Rücksendung/Beschwerde bin ich im Oktober 2025 erneut nachgegangen. Ich habe für meine Rücksendung von Juli 2025 bis heute keinen Voucher oder Rückgeld erhalten.

Ich Wiederhole daher meine Bewertung von Oktober 2025
Ich habe zwei Ketten bestellt und habe eine zurück gesendet. Da es zu Beginn schon Probleme mit der Kommunikation gab habe ich die Rücksendung genau dokumentiert. Ich habe bis jetzt 4 Monate später trotz mehrfachen E-Mail Kontakt versuchen keine Rückerstattung erhalten! Sehr schlechter Service. Eine Adresse für die Rücksendung zu erhalten war schon katastrophal und langwierig, wie aktuell die über 50€ für die Kette wieder zu bekommen. Die ich als Gutschein (da es keine andere Möglichkeit gab) seit über 4 Monaten erwarte. Da würde ich nie wieder bestellen!

16 de outubro de 2025
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Sonja,

Thank you for taking the time to update your review and explain the situation in detail. We’re truly sorry that this issue has dragged on for so long — waiting months for a refund or voucher is absolutely not acceptable, and we fully understand your frustration.

We sincerely apologize for the poor communication and the amount of effort this situation has required on your side. This is not the level of service we aim to provide, and we understand why this experience has left such a negative impression.

We don’t want this to end unresolved. Please reach out to us once more with your order number and return confirmation, and we will personally escalate this to ensure it’s handled properly and as quickly as possible.


Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

Sehr netter Kundenservice

Sehr netter Kundenservice! Als ich die falsche Größe bestellt habe, wurde mir direkt geholfen und wir haben gemeinsam eine Lösung gefunden. Ich werde wieder dort bestellen, wenn ich neuen schmuck brauche!! :)

20 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Nele!

Thank you so much for your lovely review! We’re really glad to hear that our customer service was able to help you quickly and that you found a solution together — that’s exactly what we aim for.

It means a lot to us that you’d order from us again. We’ll be happy to welcome you back whenever you’re looking for new jewelry! 😊✨

Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

Schöne Halskette

Habe eine Kette für meinen Sohn bestellt. Lieferung kam schnell und Qualität hat den Bildern entsprochen. Bilder mit Längenangaben waren auch hilfreich. Würde wieder dort bestellen.

19 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Abele!

Thank you for sharing your experience! We’re really happy to hear that the necklace arrived quickly and matched your expectations in terms of quality. It’s great to know that the length photos were helpful as well.

We appreciate your trust and would be happy to have you shop with us again in the future! 😊

Best regards,
RVNCHE Team

Classificada 1 em 5 estrelas

The chain is not as described

The chain is not as described. The color differs from the gold. Returns are not possible. The law allows returns of online purchases. Exchanges are only possible after submitting a positive review. 120220

12 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Joanna,

We’re really sorry to hear that the chain didn’t meet your expectations and that the color differed from what you expected. We completely understand how disappointing that must be.

We truly value your input and hope we can find a way to resolve this for you. Please feel free to reach out to us directly at support@rvnche.comso we can help.

Thank you for your honest feedback.

Best regards,
RVNCHE Team

Classificada 1 em 5 estrelas

W opisie łańcuszka

W opisie łańcuszka, pozłacane 18k złotem. Łańcuszek nawet koło złota nie leżał. Brak możliwości zwrotu, tylko wymiana i to możliwa po napisaniu pozytywnej opinii. Brak rachunku. Ogólnie badziew.

16 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Tomasz,

We’re really sorry to hear about your experience and that the product didn’t meet your expectations. Your feedback is important to us, and we take it seriously. We’d love to make things right—please reach out to our customer service team so we can help with an exchange or find another solution that works for you.

Thank you for bringing this to our attention, and we appreciate the chance to improve.

Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

I ordered some jewelry but realized…

I ordered some jewelry but realized shortly after that I had chosen the wrong size. I contacted customer service by email, and they helped me change the order immediately with no hassle at all.
RVNCHE offers a lot of really cool designs, and the quality is great. Smooth communication and excellent service. I’ll definitely shop here again. Highly recommended!

16 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Markus!

Thank you so much for taking the time to leave such a thoughtful review! We’re really glad we could help you adjust the order quickly and make everything hassle-free. It means a lot to hear that you love the designs, the quality, and the communication. We truly appreciate the recommendation and can’t wait to have you shop with us again! 🙌✨


Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

Top quality!!!

I recently purchased two necklaces and a bracelet from RVNCHE, and I couldn’t be happier with my order. The quality of the jewelry is excellent — everything feels solid, well-made, and looks even better in person than online. The designs are stylish and modern, and they’re easy to combine with both casual and more dressed-up outfits.

Shipping was fast and the items arrived well-packaged, which really shows attention to detail and care for the customer. I’ve been wearing them regularly and they still look brand new, with no signs of discoloration or wear.

Overall, I’m very impressed with RVNCHE and would definitely recommend them to anyone looking for high-quality, stylish jewelry. I’ll for sure be ordering again in the future!

12 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Wow, thank you so much for this amazing review, Jens! We’re truly happy to hear how satisfied you are with the necklaces and bracelet, and that the quality and designs exceeded your expectations. It’s great to know you’re enjoying wearing them regularly and that they’re holding up so well — that means a lot to us.

We also really appreciate your kind words about the packaging and shipping. Hearing this kind of feedback motivates us to keep doing our best. Thanks again for the recommendation, and we can’t wait to welcome you back for your next order! ✨

Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

A very nice necklace with good quality

A very nice necklace with good quality. I am very satisfied and can only recommend it. Would buy it again.

15 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Lisa!

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your necklace. Your recommendation means a lot to us, and we can’t wait to have you shop with us again.

Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

Great quality

Great quality, fast shipping, perfect custumer service! All in all highly recommended!

15 de janeiro de 2026
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Silvia!

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the quality, fast shipping, and customer service. Your recommendation really means a lot to us, and we look forward to serving you again soon!

Best regards,
RVNCHE Team

Classificada 5 em 5 estrelas

Hat alles bestens geklappt👍

Hat alles bestens geklappt, schnelle Lieferung, guter Kundenservice 🙏

12 de dezembro de 2025
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Tunja!

Thank you so much for your kind words! We’re glad to hear that everything went smoothly, from the fast delivery to our customer service. We really appreciate your support! 🙏

Best regards,
RVNCHE Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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