Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

RVNCHE have a vast and great selection of high quality products at reasonable prices! I went back for a second order just a couple of days after recieving my first necklace. Great customer service and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rvnch une marque de grande qualité. Les délais de livraison sont largement respectés. Je recommande et c’est clairement chez eux que je commanderais pour mes prochains bijoux.

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Esperienza semplicemente fantastica! Ho acquistato una collanina e sono rimasto davvero colpito dalla qualità dei materiali, dalla cura dei dettagli e dall’eleganza dei gioielli. Dal vivo... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Schnelle Lieferung, ja. Gleichzeitig entspricht die Qualität lediglich der einer Billigproduktion und nicht der von Edelstahl mit 18K Vergoldung. Hochwertigkeit ist was anderes und da ist der Preis... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

892 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 47% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great experience and great items

I’ve ordered from RVNCHE twice now, and both experiences were fantastic. The quality of their products is impressive, and I wear them every day. I highly recommend their products at such great prices. It won’t be the last time to order from RVNCHE.

10 de dezembro de 2025
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Hi Pauler!

Thank you so much for your kind words! We’re thrilled to hear that both of your orders have been great experiences and that you enjoy wearing our products every day. Your recommendation means a lot to us, and we can’t wait to have you shop with us again soon!

Best regards,
RVNCHE Team

Classificada 1 em 5 estrelas

oplichters

koop hier beslist niks want ze sturen helemaal niks op, en op de mail krijg je elke keer een automatisch nep bericht dat het druk is en dat ze het uit gaan zoeken dus koop hier niks!!!!!!!!

op 11 november bestelling gedaan en nooit iets ontvangen

11 de novembro de 2025
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

We’re very sorry to hear about your experience and the delay with your order. This is not the experience we want for our customers. We will message you directly to gather the necessary details so we can investigate your order from November 11 and work on resolving this issue as quickly as possible. Thank you for your patience.

Warm Regards,
RVNCHE Team

Classificada 1 em 5 estrelas

I never got my order..

I never got my order... I paid 72 EUR for a necklace that was advertised to be delivered within 3 days, and it has now been a month. I have asked multiple times for a refund or even just a tracking number, and initially, I would receive emails stating that the necklace was on its way with no further information, but it never arrived. My last email, which clearly requested a refund two weeks ago, has been completely ignored.

5 de novembro de 2025
Opinião espontânea
logótipo da RVNCHE

Resposta da RVNCHE

Pascale, We’re very sorry to hear about the delay and the frustration this has caused. This is not the experience we want for our customers. We will message you directly to gather the necessary details so we can investigate your order and work on resolving this issue as quickly as possible. Thank you for your patience.

Warm regards.
RVNCHE team

Classificada 5 em 5 estrelas

goede kwaliteit

Zeer goede kwaliteit van de ketting, ook de levering was zeer snel, 2 dagen later had ik het al.
Het was mooi verpakt en geen gebreken.
Zeker een aanrader

4 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Dropshipping scam... WATCH OUT!

Please do not buy here this is a drop shipping scam!
I ordered a chain as a present at November 5 2025. But I never received the package. Nor did I ever received a tracking postal number. It was NEVER send....In the Shopify app it still says 'in preparation'

If you contact these scammers you only get AUTOMATED replies from an AI bot called 'Sophie"
I emailed them (this autoreply machine) at least 12 times also to try out if it was fake. I ONLY got fake responses. Also it is NOT possible to CANCEL your order OR Get your money back. I try to solve the matter in a respectful way. But now I am forced to write this review. I lost my 75 Euro's...but you must not loose your money too! What you will get is every day marketing mails, but not your order or a answer/orderstatus...it is a SCAM!

Also most of the good reviews are FAKE! check them out..all the same type/written reviews by fake accounts!

... here are a few examples of the automated responses...I have more!>>

"Hello Willem,

Thank you for your message. We will check on the status of your order and update you shortly.
Kind regards,
Sophie
Customer Support RVNCHE"

"Hi Willem,
We sincerely apologize for the frustration and delay you have experienced. This is not how we intend our fulfilment process to occur, and we completely understand your concerns.
Please rest assured that we are doing our absolute best to resolve this matter and ensure your order is delivered as soon as possible. Your satisfaction is very important to us, and we appreciate your patience while we work to make this right.
Kind regards,
Sophie"

"Hi Willem,
Thank you for your message. We’re sorry to hear that your order has not yet arrived. We will investigate your order right away.
Our sincere apologies for the delay — the busy season has started, and everyone is working hard to keep up. Please rest assured that we’re doing our best to expedite your delivery as quickly as possible.
Thank you for your patience and understanding.
Kind regards,
Sophie
Customer Support RVNCHE"

The disrespect is unbelievable.
Find another trustworthy company for your Christmas gifts!
Grtz Willem

PS: To RVNCHE..don't blame me...blame yourself! I gave you an honest chance to come up with a normal reply/answer.

6 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality

Great quality, really pleased with my purchase, good delivery times and excellent customer service. Will def buy from here again *****

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Kaufempfehlung

Gute Produkte, Qualitativ hochwertig, schneller Versand und ein guter Kundenservice. Wir würden jederzeit wieder hier bestellen.

3 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Une commande faite le 4 novembre sois…

Une commande faite le 4 novembre sois disent 2 jours ouvrable et toujours pas reçu a cette date du 28 novembre. Ils ne veulent pas me rembourser car je n'est pas reçu le colis et c'est bien ce que je leurs reproche d'ailleurs.... Une arnaque

28 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super Shop

Super Shop!
Ich habe eine Kette und ein passendes Armband gekauft. Die Bestellung und Lieferung verlief super unkompliziert.
Mit der Qualität der Produkte bin ich sehr zufrieden!
Würde den Schmuck immer weiterempfehlen.

26 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Top service

Armband en ketting besteld. Heb deze goed ontvangen en ze zijn van topkwaliteit.
De service van het bedrijf is daarbij ook fantastisch. Er is een goede communicatie, behulpzaamheid en vriendelijkheid van het bedrijf. Heel fijn om hierbij een product te kopen

21 de novembro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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