Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Esperienza di acquisto perfetta! Hanno risposto rapidamente alle mie domande chiarendomi ogni dubbio, e sono stati rapidi, efficienti e amichevoli nella gestione dell'acquisto e della spedizione. Pe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered a new hood for my Barbour Stockman coat, was the cheapest online (coats and hoods no longer made, deleted by Barbour now), free postage, very prompt post and delivery, securely packaged (de... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was interested in getting a Barbour Beaufort jacket. I reached out to get information on sizing and Sara was exceptionally helpful. She also helped walk me through the ordering process since it's go... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything as expected, the jacket is great and the price too. Mind there are custom fees because brexit, though nothing to do with the seller.

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre

Escrito pela empresa

A Chesham based saddlery business, established in 1911 and specialising in leather goods, walking sticks and outdoor clothing. As an approved Barbour retailer, we stock their autumn/ winter and spring/ summer ranges of clothing, accessories and bags.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

949 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy experience

Easy experience, fast shipping (especially from UK)

17 de novembro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thanks William - much appreciated.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Lovely bag

Lovely bag , well made . Arrived very promptly and well packaged

17 de novembro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

I am so pleased to hear you are happy with the bag Stephanie. Thanks for taking the time to write this review.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Genuinely outstanding

Genuinely outstanding. Sara was a huge help in navigating international shipping in time for me to surprise my mom with this beautiful jacket. Ships quickly and prices are second to none. I had heard positive things about Cox from my friends who used the service, and I can confirm that my experience has been just as good.

15 de dezembro de 2025
Opinião espontânea
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thank you so much Matt, both for your custom and for taking the time to write that lovely review of our service. I am pleased we were able to help.

Best Wishes,
Sara

Classificada 5 em 5 estrelas

TOP SHOP!

I purchased a Barbour Border jacket in 24,and should have bought the hood as well!
Now bought for Christmas present!
Great small business to deal with,I remember they were very helpful in 24 when i was checking the size of the new Border jacket for my partner to replace her very very old jacket!!
And I must say the hood arrived very quickly!

17 de novembro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thank you for taking the time to write that review of our service at this busy time of year. Much appreciated.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Great service

Great service. Sara was extremely helpful. This is my second Barbour jacket I’ve ordered through the company and both experiences were great. I’ll continue to be a customer.

25 de novembro de 2025
Opinião espontânea
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

That's lovely - glad to hear it! Thank you for taking the time to write this review of our service.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Received measurements of specific Barbour jackets. Very easy click and collect.

19 de novembro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thanks so much Scott.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Ordered a coat and it arrived within two days. Lots of helpful emails saying when it had been dispatched and who to call if I had any problems with the order. Will definitely be ordering from them again.

18 de novembro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thank you so much for that review Emma, we really do appreciate it.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Very nice company

I bought a walking cane for my mum. Super fast delivery, lovely staff on the phone. Would definitely use again.

18 de novembro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thank you so much for taking the time to write that lovely review for us Sophie - much appreciated.
Best Wishes,

Sara

Classificada 5 em 5 estrelas

Great customer support

Great customer support. Fast shipping!

17 de novembro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thanks Austin, much appreciated.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Men’s Waterproof Chelsea Jacket

Nice jacket and great customer service once again from Sara!!! The zippered interior packet was a nice surprise feature. Thanks again!

7 de novembro de 2025
Opinião espontânea
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thanks for taking the time to review our service John - much appreciated.
Best Wishes,

Sara
www.saddler.co.uk

Classificada 5 em 5 estrelas

Amazing service!

Amazing service!
My purchase it is exactly what i was expecting and it arrived very quickly.
Thank you!

21 de novembro de 2025
Opinião espontânea
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

I am so pleased to hear that. Thank you for taking the time to leave a review of our service.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

My second purchase from Cox

My second purchase from Cox. Very good guiding on size and fit from Sara. The parcel had a five day delivery time and was delivered to postal pick up point. All in all a good experience. And the jacket fitted beautifully.

6 de novembro de 2025
Opinião espontânea
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thanks so much for taking the time to write that lovely review of our service Stale. I am pleased we were able to help.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Best Barbour value anywhere

Great selection, prompt communication, and best pricing anywhere (it was less expensive for me here in the US to buy from Cox, duty fees and all, than it would have been from my local retailer. How *do* they do it?). Will definitely be back!

18 de outubro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thanks so much Michael.

Classificada 5 em 5 estrelas

Excellent

Brilliant customer service - answered all my questions and helped me pick the right product. Very fast postage too!

21 de outubro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thanks for that Caroline. Much appreciated.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Great Experience

Great customer service from Sara. Would buy again from Cox the Saddler. Highly recommended.

22 de outubro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thanks so much, we really do appreciate that.
Best Wishes,

Sara

Classificada 5 em 5 estrelas

Good Experience

Very kind, helped me with the process of ordering and shipping!

21 de outubro de 2025
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thank you for your review Connor. We really do appreciate it.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

I was trying to find a suitable walking…

I was trying to find a suitable walking cane for my partner. It needed to be of orthopaedic quality. Sara assisted me in finding the correct item. Nothing too much trouble. Dispatched and received within three working days. Extremely impressed that there are still companies and people out there willing to go the extra mile to provide a truly wonderful service.

28 de outubro de 2025
Opinião espontânea
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thank you for taking the time to write that lovely review of our service Margaret, we really do appreciate it.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Sara was great at communicating and…

Sara was great at communicating and getting the product to me as soon as she could, despite myself being a US customer. Will shop here again.

1 de novembro de 2025
Opinião espontânea
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thanks for that Jacob - much appreciated.
Best Wishes,
Sara

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service! Canada Post went on strike while the package was shipped. As a result, Royal Mail returned the package to sender. They were extremely accommodating in letting me use alternative shipping methods so I could get my jacket once it was back in their possession.

17 de outubro de 2025
Opinião espontânea
logótipo da Cox the Saddler Limited

Resposta da Cox the Saddler Limited

Thanks so much for taking the time to leave that feedback on our service - much appreciated.
Best Wishes,
Sara

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