We have just bought our second car seat from Saunders & Smalls and could not be happier with the service ☺️ we’ve had a BeCool Foldy for travel and an Avionaut Maxspace Airflow for everyday. I ini... Ver mais
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Excellent customer service. Answered all my questions very quickly. There’s a level of reassurance as well that only good quality seats and accessories (with the highest of safety ratings) are sold on... Ver mais
Fantastic service 5 stars! Charlene is so so knowledgable and gave quality advice tailored to my girls. Charlene responded to all my queries super fast and with sound advice and information. She met u... Ver mais
Absolutely brilliant service and knowledge. Greta communication before our appointment, Charlene went out of her way to find time for us, she offered a great fitting service, showing us multiple optio... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We offer a friendly, professional and personal solution for anyone looking for advice about car seats and car seat safety. Based in Wincanton , Somerset and covering the surrounding areas for face to face visits, deliveries and free installation of car seats. We stock the brands Avionaut, Axkid, Besafe, Becool, Britax, kneeguard kids, Tiny seats, Swandoo, Voksi and little lovebum. We have car seats starting from infant carriers, extended rear facing and finally high back boosters. We also have some car seat accessories available from the above brands.
Informações de contacto
Wincanton , Reino Unido
- 07432205629
- charlene@saundersandsmalls.co.uk
- saundersandsmalls.co.uk
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Top class service
I purchased my sons upgraded car seat from here. The lady who runs this store is extremely knowledgeable and was always willing to help me (even with my many questions)
She continues to aid us with fit checks and installation support

Resposta da Saunders & Smalls Car Seats
Great service
Great service, kept informed about delivery. Helpful, friendly and reliable. Would not hesitate to recommend. Thank you.

Resposta da Saunders & Smalls Car Seats
My experience with this company is that they aim to have the best customer service.
My experience with this company is that they took the time to research the best carseat for my little boy and help me as I had no clue. Very quick at responding and available for advice and help at anytime. Would really recommend Saunders & Smalls Car Seats to anyone looking to purchase a car seat.

Resposta da Saunders & Smalls Car Seats
Outstanding
We called Charlene on a Saturday morning to ask for her help to upgrade our daughters seat and an hour later she was installing a Axkid MiniKid 2 in our car! Charlene was friendly, knowledgeable and professional. We really appreciated her advice and will be back when our son needs a new seat. Highly recommend.

Resposta da Saunders & Smalls Car Seats
Above and Beyond.
Professional, friendly and very knowledgeable! Charlene went above and beyond for us. Highly reccomended

Resposta da Saunders & Smalls Car Seats
Fantastic Service!!
We have bought four Avionaut Sky 2.0 from Charlene at Saunders & Smalls Car Seats and I wanted to take the opportunity to express how pleased I am at the service provided by Charlene.
We bought our first two car seats for our family car. Charlene spent a lot of time helping me decide what seats were the best fit for our family and provided me with a fantastic amount of information allowing me to make the best informed decision.
Charlene then fitted the seats, walking me through exactly how to fit the seats and how to maintain a good fit. Charlene also fit checked both my babies into their car seats and has since been easily contactable for any additional questions and queries I have had about the car seats and the fit to my babies.
Based on our experiences with Charlene we decided to fit two new seats to my husband’s car, so there wasn’t a question about returning to Charlene. Charlene checked the car was compatible for me before I ordered and had the seats for the next day, which again, Charlene fitted to the car and fit checked the babies.
The amount of knowledge, advice and assistance Charlene put into fitting both my babies (16 months and 6 months) to two different cars has been brilliant. Charlene provided us with Blue Light Discount which again, was exceptionally helpful!
Charlene has been extremely professional, knowledgeable and has a clear passion for what she does. Absolutely brilliant service and I couldn’t recommend Charlene and Saunders & Smalls Car seats enough! Thankyou so much!

Resposta da Saunders & Smalls Car Seats
Outstanding
Charlene went above and beyond to help me find the perfect fit for three across, two rear facing. Her in depth knowledge of her industry and her excellent customer service skills made me very confident with my choice of seats and she went above and beyond in supporting the installation. Highly recommended.

Resposta da Saunders & Smalls Car Seats
Charlene was super helpful when it came…
Charlene was super helpful when it came to informing me of my options within budget. She came to my house, looked at our current seat and then discussed through the good and bad. Overall I was really impressed and she even came back to help install it!
Couldn’t recommend her more

Resposta da Saunders & Smalls Car Seats
Amazing quick and knowledgeable…
Amazing quick and knowledgeable service!
Thankyou for all of your help in choosing the avionaut sky 2.0 for my son. Needed an extended rear facing seat for my son on the 99th centile for both height and weight. Needed something that would fit til he was old enough and safe enough to use a booster and this seat ticks all of them boxes. Can’t recommend you enough. Ordered on a Friday delivered on a Saturday fitted Sunday evening around our schedule. Amazing!

Resposta da Saunders & Smalls Car Seats
I would 100% recommend Saunders &…
I would 100% recommend Saunders & Smalls car seats I have asked Charlene so many questions not knowing which seat to buy for my Houdini! Charlene is so happy to chat about different seats and her world of knowledge helped me reach the perfect seat. Ordered and installed within 2 days. Couldn’t ask for a better service. So in love with the mint Avionaut sky 2.0! Thankyou again!

Resposta da Saunders & Smalls Car Seats
I brought an Avionaut Sky 25kg seat…
I brought an Avionaut Sky 25kg seat through Saunders and Smalls, Charlene delivered the seat herself and spent 2 hours fitting it in my car. This would have been a lot quicker but my car has funny seatbelt stalks and I have 3 other children also in seats. Charlene made sure I had the best, safest set up for not just the seat I purchased from her but for my other children too. She carefully considered leg room for both the driver and other adult passenger to come up with the most sensible place for the seat to go. She showed me each step of the install and explained exactly what she was doing. She is easy to talk to, friendly and nothing was to much trouble. Charlene is the most patient person you will ever meet! I am very pleased with the seat and the service Charlene provided and now travel knowing my little girl is as safe as can be. Thank you Charlene!

Resposta da Saunders & Smalls Car Seats
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