Person who dealt with my issue was polite patient and very helpful. He was very informative and allowed me to write every step down. Got me up and running on my account. Very helpful and friendly and... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Recommended by MSE website, I needed a savings account that was easy access and didn’t charge for withdrawals either. They also pay interest at a flat 4.13% rate. Whilst you can get higher, the higher... Ver mais
A good rate for saving while it lasted. Unfortuantely the renewal rate could be bettered so we switched. EXCELLENT transfer of our ISA to new provider - seamless. Would definitely use again if the... Ver mais
Very good software when logging in and two stage security that should be a normal for all banks ! Excellent alternative accounts that can be accessed if required at some point in the future .
Informações sobre a empresa
Escrito pela empresa
At Secure Trust Bank we provide simple, transparent savings accounts and business finance.
Informações de contacto
Yorke House, Arleston Way, B90 4LH, Solihull, Reino Unido
- 03451 117 092
- securetrustbank.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
always very useful and pleasant.
Easy to open new account(s)
Always reply to any messages I’ve sent.
This is a bank that actually cares
This is a bank that actually cares! They called me to encourage me to get a better rate in my savings. The lovely staff then stayed with me to help me navigate my way through the website.
I'm very impressed.
No problems in all the years i have…
No problems in all the years i have used Secure Trust Always available on telephone, very little delay in waiting for response.
Answered the phone promptly,Very…
Answered the phone promptly,Very helpful gentleman,.
delt with my query
Setting up my online account was the…
Setting up my online account was the easiest and fastest application with a bank in my experience. The website is really straightforward and easy to use. Very impressed and I would happily recommend a friend to check it out.
Easy to use website
Easy to log on, clear website to use and can open accounts online. Useful to have a messaging service
The operative was very helpful in…
The operative was very helpful in sorting out my problem. She was patient and thorough and left me feeling satisfied.
I was having trouble writing a secure message online.
I was having trouble writing a secure message online so telephoned for help.
The lady I spoke to was excellent and helped me through the procedure of an account which was maturing. All the security checks were of great value as I hear so much regarding scamming.
The next day I received confirmation by email that my maturity decision had been fulfilled.
It was a lot easier that other online…
It was a lot easier that other online banks to setup an account, so happy about that.
Great service throughout
Great customer service
All the customer service people are very helpful and knowledgeable and always answer my questions. Phone lines are well serviced.
Been with them for years never had a…
Been with them for years never had a problem
Mostly Positive
This bank have a good, clear website and phone app which makes it easy to keep tabs on your savings. Fairly competitive interest rate on their Easy Access account.
Only one complaint; when they introduce a higher rate, they do not automatically apply this to your existing account. You have to open a new account and transfer your savings over which is a bit of an annoyance.
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








