I cancelled an order with this company in November of 2025, they said the would refund my money, as I had not received any items and I had cancelled, before items were sent from the Warehouse! They ha... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I hope you read this before buying from them. (Though I saw them on Instagram as Femlush - so even that’s suss). I have never received what I paid for nor have I been refunded and I’m being ghosted... Ver mais
Had a sizing issue with my first order, but the customer service team was amazing and supportive. They helped me exchange it quickly, and now I have the perfect fit. The shapewear itself is brilliant... Ver mais
Still haven’t received my order from 06 Nov! Highlighted this and they said they were refunding. Refunded cancelled on PayPal and Shapewear not responding to emails. Nightmare trying to get hold of th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our staff take pride in excellent customer service and business practices, which have been honed over the years of online trading. We're passionate about our products, our service, and our standards. We're small enough to pack your order with care and ensure it's shipped the same day you press the "buy" button, yet large enough to keep your favourite items stocked for a convenient, luxury shopping experience. When purchasing a shapewear item from us, you can be assured of its quality. We stand behind the brand names of every product we carry! Thank you for choosing to shop with us. We consider it a pleasure to serve you.
Informações de contacto
192-200 Pensby Road, CH60 7RJ, Heswall, Reino Unido
- info@shapewear.co.uk
- shapewear.co.uk
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I cancelled an order with this company…
I cancelled an order with this company in November of 2025, they said the would refund my money, as I had not received any items and I had cancelled, before items were sent from the Warehouse! They have not returned my money yet!!!! I have contacted the HALIFAX team and they have given me back my money and have taken it away again!! Three times HALIFAX has returned the money and have taken it back again!!!
Scam company - no products or refunds received
I hope you read this before buying from them. (Though I saw them on Instagram as Femlush - so even that’s suss). I have never received what I paid for nor have I been refunded and I’m being ghosted by them. No idea how you shut down companies like this as it’s awful that they can continue advertising and tricking people.
This is the reason my new life rule is don’t buy from any brands that you’ve only ever seen advertised on social media and not in the real world, chances are that they aren’t real. Save your money find a firm you recognise to buy similar products (I went for the hold me in type shorts - total fool).
Poor quality
I received my Femlush shapewear, 2 pairs , one of them had a hole in the seam.
I tried several times to email them about the problem and sent photos to support this.
I received no contact at all from them, I’m very disappointed as they are not a cheap item.
I would not buy from this company at all.
Scam
Same story as the others on here- still no order after over 3 weeks and no response to email.
Scam!
SCAM
Paid and ordered 0n 26/05/2025. No order received. Have sent 6 emails trying to find out where my order is and have not received any reply from them. Clearly a scam company.
Order not received affer one month
Order not received affer one month. Klarna are taking payments anyway
Avoid
Terrible
Got the product I ordered but was too big so asked to return, they offered me a partial refund and to keep the product,this was on the 23rd may it has been 5 weeks and still no sign on any refund, keep getting the same automated email saying to be patient it has been processed, so I ameft with bodysuits that don't fit and nothing to show for it, disgraceful company
missing product
Ordered on the 20th May with 3-5 days delivery and product hasnt turned up
I wish that I had checked customer reviews prior to ordering with this company
I now understand why there are no reviews shown on their website! I have paid £50 for underwear and have received nothing. Since placing my order on 3rd April 2025 I have not receive any emails from the company concerning my order. An Evri tracking number was shown on their website but this just continues to state that they are still waiting to receive my item from the seller. Like other customers I have been unable to contact the company by phone and my emails have gone unanswered, not even an automated response. I will also have to wait 30 days before I can get a refund through my credit card company but it is not just about the money, it's the inconvenience of having to deal with this issue - I needed the shapewear that I had ordered prior to shopping for a wedding outfit & so a number of appointments have now also had to be rearranged. It is now imperative that this company is forced to close it's website so that no-one else pays for items that they are never going to receive.
Warning ‼️
Paid £60 for underwear and have received nothing. Multiple emails have remained unanswered and their phone number is an unrecognised number! Company is listed now for compulsory strike off so looks like they are heading for bankruptcy but still a live website taking money from customers who will receive nothing in return! At least have the decency to close down your website if you are in financial difficulties instead of continuing to rob unsuspecting customers who can’t afford to loose money because of your dishonesty!
DO NOT ORDER AS A SCAM
I did my order paid on 15/2/2024 sent follow up e mails as not delivered. No response I paid with Mastercard and will reclaim my money but have to wait 30 days.
I have bought from this company before through Amazon uk so I was happy to order. They are still taking orders on line!
Website doesn't work
Website doesn't work, so contact them on telephone number 01516473500
No goods received
Ordered placed 11/2/25 received an email confirmation & payment taken from credit card same day. Fast forward 25/2/25, no sign of my order, 2 unanswered emails & phone number that is not recognised plus all these reviews! I have contacted my Credit card company to deal with this company!
Thieves
Thieves
I ordered an item on the February 13 got an email to say I would be advised as to when it was being dispatched. Like most people on here I’ve got nothing wish I’d read the reviews before ordering. I got a telephone number which was not working I’ve emailed but didn’t get a response. If it was possible to give no stars that’s would be what I feel about this company of thieves.
Zero stars
Zero stars. Scam company do not order from this them . You will not receive your goods. I was lucky I paid using my American Express so I was refunded and they have the fraud team looking into the company
THIS COMPANY IS A SCAMMING OUT OF THE…
THIS COMPANY IS A SCAMMING PEOPLE OUT OF THE THEIR MONEY. DO NOT TRUST THEM !!!!!
IF I COULD GIVE NO STAR I WOULD !!!
Ordered and paid over £50 for a garment on 23rd January 2025.
28th January 2025 recieved e-mail to say garment dispatched and royal mail tracking number.
When checking the royal mail site the number. Which said waiting for package to enter system ie not at Royal mail.
Have sent serveral e-mails to company as no phone number available. I have not recieved any reponse !!!!!
20 February 2025 tracking number has been removed.
All I can think that this company is a scam company DO NOT USE.
Will forward the information to trading standards
Ordered item on the 2nd February £61…
Ordered item on the 2nd February £61 bodysuit. Not been delivered and have sent 4 emails over this and had no reply to any. Definitely a scam company. Will be reporting them to trading standards
SCAM SCAM SCAM!! AVOID!!!!
Purchased 22nd January, still not delivered, stating Royal Mail expecting it! No reply to my emails, no phone number to call, stay away! DO NOT buy anything from here! Scam company, you should be ashamed of yourselves!!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








