Motogb Shop Opiniões 

248
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very fast dispatch, prompt delivery and all items well packaged. The luggage kit was easy to fit with everything necessary included in the price. Three boxes and all rails, well made and sturdy. Defin... Ver mais

Classificada 5 em 5 estrelas

I want to highlight the outstanding customer service I received from Jim in IT today. I originally called to speak with the Parts department, but Jim took the time to talk me through the entire proces... Ver mais

Classificada 4 em 5 estrelas

Very good experience with MotoGB. Bought a washer and gasket for an oil change. Arrived quickly and well packaged. Only criticism is that there should be an additional cheaper shipping method for s... Ver mais

Classificada 2 em 5 estrelas

It arrived package wise un damaged, the middle carrier for the lambretta v125, looked ok till I turned it over so I'm looking at the underside of it, and there's paint already chipped off, drain hole... Ver mais

Informações sobre a empresa

  1. Loja de motos
  2. também em
  3. Loja de acessórios e equipamento para motos
  4. Loja de peças para motos

Escrito pela empresa

Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

248 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(248)

58 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I was sent a us size 10 and not a UK…

I was sent a us size 9. and not a UK size 10 and despite me living close my and offered many times to drop off the boots I was ignored. Eventually I was answered but had sorted it myself I did ask for replacement boots as it wasn't my fault and have been ignored again so it's up to you folk what to think

22 de julho de 2026
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hello Robbie, we're sorry to hear you've been unhappy with our service, and apologise for the mix up with the US/UK sizes.

We can confirm that we first received communication that there was on issue on 06.07.26 to the shop@motogb.co.uk email address, to which we replied the same day advising that our site is not open to the public (this is due to insurance as we have heavy machinery on site), however we were more than happy for you to drop the return off with one of our stores, Bolton Motorcycles was advised. You replied to this email noting that you had already sent the return back via post.

We can't see any follow-up email asking for any type of replacement. We can only pick up emails related to returns/orders from shop@motogb.co.uk, as is noted on our website.

Classificada 1 em 5 estrelas

Unable to contact by any means… Avoid!

I have tried to contact at email, phone, instagram and facebook and get no reply regarding cancellation of my order, avoid this bunch of non communicators.. Buy elsewhere! I will never use this company again .. shocking!

All I’m trying to do is cancel Order #498796

Avoid this company … They are terrible communicators!!!

3 de julho de 2026
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hello Terry, we apologise for the lack of communication. We can confirm your order has now been cancelled and refunded.

Classificada 2 em 5 estrelas

I haven't received my package yet

I haven't received my package yet. It's delayed. Why are you asking me to write you a comment?

1 de julho de 2026
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hello Savvas, we can confirm your order is due with you 07.07.26. Apologies for the delay, international orders can take longer to arrive, depending on how quickly they are processed through customs. Our systems do send out an automated review after a certain amount of time has passed.

Classificada 5 em 5 estrelas

Every order is dealt with care

Every order is dealt with care, attention and professionalism, items dispatched very quickly and well packaged. If items not in stock you are told that you will be notified by email and immediately dispatched if you have placed an order. I have 1 item on backorder and trust their excellent and efficient service.

1 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wow amazing

Wow
Incredible people
Grant was a legend
Pretty much the only rimini 2 jacket left in the country
So so helpful
I have bought lots since and same every time
Great service

14 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

It arrived package wise un damaged

It arrived package wise un damaged, the middle carrier for the lambretta v125, looked ok till I turned it over so I'm looking at the underside of it, and there's paint already chipped off, drain hole not even drilled out.
It's a good job I have black hammer rite paint and a drill. I'll do the the finishing touches to it, wouldn't expect the carrier to actually be finished and quality checked at lambretta or the people that ship it, I mean it only cost half a weeks wages to buy it why would I expect it to be fully painted and drain holes drilled out and painted.

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quality

The delivery service from Motogb is excellent, from ordering to delivery took 4 days. The boots are really good quality, made by RST, nice touring boot and really comfortable. It’s the second item I’ve ordered from them and I would definitely recommend this company.

13 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Rapidité de prise en charge

Rapidité de prise en charge, excellent produit , difficile à trouver sur le marché,dommage qu'il y ai a nouveau ces taxes vis a vis du royaume unis.

3 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I called this company prior purchase to…

I called this company prior purchase to ensure item would fit my moped ,, yes it will fit according to the sales Rep,, clearly doesn’t have a clue because after receiving my delivery item does not fit. So I suggest your reps do there home work prior telling customers parts will fit. I wouldn’t recommend this company what so ever . I expect more from a company selling products they should at least have a clue of what they are selling . Poor show. 😟 Oh and I got my money back.🥳

17 de março de 2026
Opinião espontânea
logótipo da Motogb Shop

Resposta da Motogb Shop

Hi there, we do apologise for the initial error with incorrect information given for fitting your item. We did move to resolve this within 24 hours, however due to, at the time, an open payment case against us, we were unable to move forward with a refund quickly. Additionally, our staff reviewed multiple accounts of verbal abuse from yourself in the very short time we were given to have this issue resolved.

Whilst we take full responsibility for any errors on our side, this doesn't excuse verbal harassment/abuse of our staff. It is also to be expected that appropriate time is given to us in order to resolve the issue prior to action being taken against us.

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