The service was fast however the mask cushion was very poor quality. I always buy the same brand and I am terribly disappointed with this particular one this time. I won't be buying it again.
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Leia as opiniões dos outros
Easy ordering. Fast, and free delivery. Having a record of all my order details is very helpful:)
A empresa respondeu
I was not aware of your company prior to placing this order. Your prices were very attractive and the very quick delivery was greatly appreciated.
A empresa respondeu
I couldn't find my product that I wanted but a quick phonecall helped me find the things I wanted. Parcel came on Tuesday, ordered on Friday. Box was well packed, with nothing being harmed en route.... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Remologie is Canada's trusted online CPAP store, offering comprehensive home support services for diagnosing and treating Obstructive Sleep Apnea (OSA) nationwide. As an arm of Innovair Medical, Remologie collaborates with leading experts in medicine, respiration, psychology, nutrition, and physiotherapy to enhance sleep and overall wellness. Key Offerings: CPAP Products: A wide range of CPAP products delivered right to your door, ensuring you have the necessary equipment for effective OSA treatment. Online Sleep Apnea Quiz: A tool to help individuals identify potential signs of Obstructive Sleep Apnea. Home Sleep Test Kit: Available for customers in Manitoba and Ontario, allowing them to undergo sleep testing from the comfort of their homes. The results are analyzed by sleep therapists and discussed virtually. Comprehensive Support: Continuous support from staff throughout the treatment process, ensuring a smooth online shopping experience and consistent access to necessary products. Mission: To improve sleep and overall wellness through expert collaboration and a seamless online service that addresses the needs of individuals with Obstructive Sleep Apnea across Canada.
Informações de contacto
150 McPhillips Street, R3E 2J9, Winnipeg, Canadá
- 204-786-2727
- support@remologie.ca
- shop.remologie.ca
4,6
Excelente
142 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
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Great customer service and competitive…
Great customer service and competitive pricing!
27 de outubro de 2025
Resposta da Remologie
Hi Don, Thank you for the great review. We are so glad to know you were happy with our pricing, and especially our customer service!
I’ve been ordering online for many…
I’ve been ordering online for many years and I have to say the Remologie ordering system needs a serious overhaul. Especially with updating customers the status of their order, location options and just making the ordering system more fluid.
I’ve waited over 2 weeks for an email that my order is ready for pickup, I’ve logged in and the status wasn’t updated there until today when I logged back in (over 2 weeks since I order).
And now there’s actually a better promotion that I could have waited for!! Not impressed. Especially since we do live outside of the city in the South end, I do plan my day around the pick up since it’s on the other end of the city.
When I called in today to see the status of my order, I heard on the phone while waiting to make my selection to be routed to the correct department that there is a new location in the South end!!
Your website does not have any information regarding the new location for pickup or otherwise.
The lovely Joan assisted me when I did get through, and I asked for information about the new location..it’s has been open since APRIL!!
We’re mid November now.
Why isn’t your website updated with this information??
This would be helpful for those who live in that area.
Not impressed.
31 de outubro de 2025
Resposta da Remologie
Hello Sharon,
Thank you for your feedback, we apologize for the inconvenience. I looked into this and can confirm we sent a pickup notification email on Oct. 31st. Unfortunately, email issues can happen. please check your junk folder for a message from sleepwell@remologie.ca
on that date.
Regarding the South End location, Medigas Manitoba does have a new site there. However, we do not yet have a pickup agreement with that location. We’ll update our website as soon as that changes. In the meantime, please note that we also offer free shipping on orders over $100.
We understand your frustration about the missed promotion we will reach out to discuss this.
Thank you again for your patience, and please feel free to contact us with any further questions or concerns.
Notified about the sale in CPAP…
Notified about the sale in CPAP supplies. Timely delivery.
31 de outubro de 2025
Resposta da Remologie
Hi Maria, Thank you for sharing your experience. We are so glad you were happy with our service!
Resposta da Remologie
Hi Darryl, Thank you for the review. We are so glad you are happy with our site and the pickup process!
with the mail strike thy tracked down…
with the mail strike thy tracked down my order and had it fedex to me
26 de setembro de 2025
Resposta da Remologie
Hi Louise, Thank you for sharing your experience. We appreciate your patience while we worked through the situation. We are very glad to know you were happy with the results! Thank you for choosing Remologie, we look forward to serving you again next time!
The only reason I didn’t give 5stars is…
The only reason I didn’t give 5stars is that I never received a message to say my order was ready
I double checked my junk mail it wasn’t there either
19 de setembro de 2025
Resposta da Remologie
Hi Carol, Thank you for sharing your experience. I have contacted you via email regarding the "ready for pickup" notification email. Thank you again for choosing Remologie!
efficiency
26 de agosto de 2025
Resposta da Remologie
Hi Betty, Thank you for the great review! We are so glad you are happy with our efficiency. Thank you again for choosing Remologie!
Resposta da Remologie
Hi Chris, Thank you for sharing your experience. We are so glad you found us quick and efficient!
Resposta da Remologie
Hi Mike, Thanks, We are so glad you are happy with our service!
Nice and smooth Shopping experience.
18 de agosto de 2025
Resposta da Remologie
Hi K, Thank you for the 5 star review. We are so glad you found the shopping experience nice and smooth!
Very good thanks
18 de agosto de 2025
Resposta da Remologie
Hi Zaldy, Thank you for the 5 star review. We are so glad you were happy with our service!
Great sales with good discounts
Great sales with good discounts, great service and great communication.
26 de julho de 2025
Resposta da Remologie
Hi Rita, Thank you for the 5 star review. We are so glad you found out Service and communication to be great!
had a lot to choose from was very happy…
had a lot to choose from was very happy with how quick i received my mask make very easy to fill things out on line great job
18 de julho de 2025
Fast efficient
Fast efficient,very fast delivery.Website easy to navigate and great selection.
27 de junho de 2025
Resposta da Remologie
Hi Lorraine, Thank you for the wonderful review. We are so glad you were happy with our service! Thanks for choosing Remologie, we look forward to serving you again next time!
Dissapointed in the Remologie
Interesting you should ask, as I just came back from a 2 week vacation. I am disappointed as I was informed that I am snoring & the Remologie Travelling CPAP machine turns off throughout my 'sleep process'.
23 de junho de 2025
Resposta da Remologie
Hello Ben, We are very sorry to hear about the issues you had with your Transcend Micro CPAP machine. I reached out to one of our sleep therapists for advice and was informed you have already reached out and they will be checking the settings on your machine. Once again, I apologize for the issues you have had, and I would like to let you know you are in very good hands. Our team will work with you to correct this moving forward.
quick and somewhat simple to understand…
quick and somewhat simple to understand things and order online
19 de junho de 2025
Resposta da Remologie
Hi Carlos, Thank you for the review. We are glad you were happy with the speed. If There is anything we can do to make things even better please email us at support@remologie.ca and we will do our best to make your next order even better!
Very efficient and easy ordering
Very efficient and easy ordering. Even when I made a mistake Chad fixed it and I am so appreciative. Will definitely order again and again.
20 de junho de 2025
Resposta da Remologie
Hi Kathy, Thank you for the wonderful review. We are so glad you were happy with how easy and efficient the ordering process was! Also glad to hear we were able to correct a mistake on your order for you. We are always here for you when you need us!
It was easy to order
It was easy to order. Unfortunately it was not for me but I returned it without any problem.
29 de maio de 2025
Resposta da Remologie
Hi Marlene, Thank you so much for the great review. Sorry to hear that the product didn't work out for you but we are happy to know that the order and return process went smoothly!
Easy to order.
25 de maio de 2025
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