Side Deal has great customer service if any product issues come up. Caitlin, in particular, is a very understanding and helpful representative. Side Deal is lucky to have her. Kudo's to the company f... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Side Deal has great customer service if any product issues come up. Caitlin, in particular, is a very understanding and helpful representative. Side Deal is lucky to have her. Kudo's to the company f... Ver mais
A empresa respondeu
bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Ver mais
A empresa respondeu
When I realized that one of the items I bought would not correctly, I reached out to Side Deal to let them know of the issue. Within hours, I received a response from Jessica that a refund was proces... Ver mais
A empresa respondeu
A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable.... Ver mais
A empresa respondeu
Brands compete with their best offers to be featured on national TV
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The prices are pretty decent and products are also good to great. The problem that made me cancel my membership since 2011 is their customer services. They are shit.

Resposta da SideDeal®
Caitlin was very helpful in getting the issue resolved. There were no unnecessary hold ups and the proceeds proceeded as quickly as could be expected.

Resposta da SideDeal®
Jackie was great. Quickly refunded me for the shipping issue.

Resposta da SideDeal®
Jackie’s response from customer service was quick and cordial. She addressed my concerns about whether I could get a replacement product, if there was a charge and if I had to return the faulty product, without my having to ask. I was very happy with the interaction.

Resposta da SideDeal®
Wow! Caitlin almost immediately responded to my problem and fixed it!!!! Awesome customer service.

Resposta da SideDeal®
Ordered a case of wine that shipped late and that I couldn't sign for after already having left for a trip. Caitlin at SideDeal was quick in getting the issue resolved and super helpful! Much, much better experience than dealing with UPS and their automated system.

Resposta da SideDeal®
Angela was very prompt in dealing with my support ticket and processed my refund immediately! A+ customer service!

Resposta da SideDeal®
Quick and responsive. What else could you want?

Resposta da SideDeal®
Customer Service agent was very responsive, to the point, and helpful. Easy to work with them

Resposta da SideDeal®
Excellent customer service! I spoke with Caitlin today, who was kind, helpful, and very empathetic.

Resposta da SideDeal®
Both Ashley and Kevin responded quickly, did what they could to help me with my orders, and explained clearly what I needed to do as well. Real humans, being helpful, thanks to them both!

Resposta da SideDeal®
Fast response to an issue I had with my order. Solved my problem quickly and efficiently.

Resposta da SideDeal®
Customer service resolved my issue immediately.

Resposta da SideDeal®
Angela handled my return with courtesy and was very prompt in her response and solution to my issue. I highly recommend her and appreciate the attention to detail and speed of transaction.

Resposta da SideDeal®
Had an issue with my order (busted during shipping). Diya was prompt in communicating as well as setting things right.

Resposta da SideDeal®
My SideDeal purchase did not work out. I requested a return, and I was credited with the amount of the purchase in less than a week. Thank you Caitlin for doing such a good job for SideDeal.

Resposta da SideDeal®
I was having a problem with an order. Caitlin came to the rescue! I wrote 3 times complaining, and she answered every time, very calmly--until I got it through my head!
She was fantastic taking my stress away, and the best customer service I have ever dealt with! Hats off to you Caitlin!

Resposta da SideDeal®
She was very nice, even though I asked a really stupid question.

Resposta da SideDeal®
Caitlin was very knowledgeable and helpful in resolving my issue. My order did not arrive and my account was credited for the purchase. I reordered at a higher price and she was kind to issue another credit to make up the difference. She understands the customer viewpoint and as a result keeps a customer happy and buying more!

Resposta da SideDeal®
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