Side Deal has great customer service if any product issues come up. Caitlin, in particular, is a very understanding and helpful representative. Side Deal is lucky to have her. Kudo's to the company f... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Side Deal has great customer service if any product issues come up. Caitlin, in particular, is a very understanding and helpful representative. Side Deal is lucky to have her. Kudo's to the company f... Ver mais
A empresa respondeu
bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Ver mais
A empresa respondeu
When I realized that one of the items I bought would not correctly, I reached out to Side Deal to let them know of the issue. Within hours, I received a response from Jessica that a refund was proces... Ver mais
A empresa respondeu
A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable.... Ver mais
A empresa respondeu
Brands compete with their best offers to be featured on national TV
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Long time user, never issues but like today I had one super easy and fast to correct.

Resposta da SideDeal®
Great customer service. Ashley was very helpful

Resposta da SideDeal®
I didn't like being told that I had to contact the USPS when my package didn't arrive. I feel that since I am paying for the company to ship an item and they chose the shipping company, they should deal with the company when problems arise. Other than that, I am glad they were willing to refund my money when I relayed the info from USPS that the package had been destroyed.

Resposta da SideDeal®
Angela quickly responded to my problem and issued a refund. Clearly a much better customer service experience than other websites that require endless discussion threads, photos of the problem, etc. Angela gained my trust with Sidedeal.com and we will continue to shop there on a regular basis.

Resposta da SideDeal®
My order of 2 canisters of Manuka Honey were delivered and 1canister had its cover unscrewed so some of the honey leaked into the box they were in - about half or more was spilled out! The other canister was fine except for being leaked on from the open lid of the other canister. It’s hard to know if the lid wasn’t properly screwed on the canister from the factory it came from or from the Postal delivery of both items. When I told Side Deals about my dilemma, they said they didn’t have any more available to send to me to replace the order, so they kindly refunded every penny!! That’s customer service and we HIGHLY RECOMMEND them!!

Resposta da SideDeal®

Resposta da SideDeal®
Great products, great prices. I had a problem with a shipping fee and a Representative named Jackie had the problem fixed in just a couple of days. Amazing!

Resposta da SideDeal®
Aside from great deals at side deal, they also provide quality & fair customer service. If you want to do business with a company that provides you with good deals and treats you like they care, do it with SideDeal®. Shout out to one cust Rep, Jayme; doing great job.

Resposta da SideDeal®
Fast and courteous response, did a great job

Resposta da SideDeal®
The shipping took a little longer than I thought it would, but I got the six pack of Yellow Bird Hot Sauces. They look like they will be delicious and will try them soon. The price was very good and the customer service was great. I failed to enter a code for free shipping, but customer service took care of the problem.

Resposta da SideDeal®
When I contacted SideDeal about an issue I had with the product that I received, Ashley quickly responded. She was very professional and helped me with my complaint. Thank you for your help Ashley.

Resposta da SideDeal®
I have being buying on sidedeal for a year now.
I had ordered by mistake twice. Evry time i asked for canceling the order i was addresed and answered right away and got my rcancelation and full refund. Great service.

Resposta da SideDeal®
I had a great experience with customer service taking action immediately after a shipping problem. Jackie was prompt and used common sense not to waste anyone's time. As a frequent and long term VIP customer thlse types of interactions make me willing to make more purchases knowing I won't have to worry about receiving a broken product.

Resposta da SideDeal®
Caitlin was great. Quickly resolved my issue w no hassle. Good company, good support.

Resposta da SideDeal®
My problem was solved promptly and efficiently, most important believing me that issue was real without lots of questions. For that I'm grateful

Resposta da SideDeal®
Sean was very helpful assisting with an issue that I had with my order. My concern was resolved quickly and I feel valued as a customer. Thank you so much.

Resposta da SideDeal®
Caitlin was extremely helpful with my issue. I was really frustrated when I first reached out with my problem, but she responded right away and helped me out. (Edit) I would also like to note that my frustration was about the delivery—not the order. I always have good experiences when I order through here, but delivery is iffy.

Resposta da SideDeal®
Ashley processed my refund in a timely manner. She did a good job

Resposta da SideDeal®
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