SiPhox Health Opiniões 

760
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Emilija was very knowledgeable and helpful. She offered tips on how to best get the blood flowing when the vials weren't filling, in a calm and supportive manner. Also, there are a lot of moving piece... Ver mais

Classificada 5 em 5 estrelas

Stefanija helped guide me through the blood collection process on the video call. She was professional, knowledgeable, helpful and kind. With her guidance, I was able to complete the collection proces... Ver mais

Classificada 5 em 5 estrelas

Emilija was my support on this initial test, and she was wonderful. The call connected quickly, she walked me through all steps calmly and thoroughly, and took time to get visuals to ensure I was doin... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I signed up for SiPhox Health in January 2026 and received an at-home blood collection kit. I completed the fasting blood draw on a weekday and even called their support line to confirm that I h... Ver mais

Informações sobre a empresa

  1. Assistência médica ao domicílio

Escrito pela empresa

SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

760 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(760)

422 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great experience

Great experience! Maria was patient and clear on instructions.

19 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Patient and clear is the combination we strive for when it comes to calls; glad Maria delivered both. Thank you for sharing this.

Classificada 5 em 5 estrelas

Renata was great

Renata was great! She is very knowledgeable and patient.

18 de maio de 2026
Opinião espontânea
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Resposta da SiPhox Health

Glad our team delivered the experience we want every customer to have. Thank you, Marc; we'll pass this along to Renata.

Classificada 5 em 5 estrelas

All went very well😊

All went very well, excellent service. Got kit just a few days after order and CS was great. It was fast and easy, Enie was very patient and guided me till we got sampled ready to mail back.
Thank you

18 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Three things you noticed are three things we work on every day - fast fulfillment, excellent customer support, and patient coaching. Eni will appreciate the call-out. Thank you!

Classificada 5 em 5 estrelas

Taking blood was super easy

Taking blood was super easy. Results are WAY more comprehensive then you get from your typical labs. Very easy to understand .

5 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Comprehensive and easy to understand is the combination we're after. Glad both landed for you — thank you for taking the time to write this.

Classificada 1 em 5 estrelas

Siphox has had my test kit for 10 days…

Siphox has had my test kit for 10 days and all I get is a daily email that states sorry for the delay. I have invested a large amount of my small social security check in this process and I sure hope this company is real.

15 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Mary, we're real, and we're glad you wrote in. Our standard turnaround is 7–10 business days, so your kit is still within our window; we know waiting on bloodwork is its own kind of stressful, and we want to make sure you're looked after. We've requested your details through Trustpilot so we can reach out to you directly, and you can also write to us at support@siphoxhealth.com whenever you'd like. We'll see this through with you.

Classificada 5 em 5 estrelas

Billie was extremely patient and…

Billie was extremely patient and clearly guided me through taking my blood sample so that I could complete it successfully!

11 de maio de 2026
Opinião espontânea
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Resposta da SiPhox Health

Billie will be glad to hear this - passing it on. Thanks for taking a moment to say so; the team on the calls doesn't always get to hear what someone thought.

Classificada 5 em 5 estrelas

Excellent customer service..

Excellent customer service... I appreciated the fast reply to my support request :-)

7 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Thanks, Jack. Genuinely nice to hear!

Classificada 4 em 5 estrelas

Thorough review of my test data and…

Thorough review of my test data and practical advice on wellness enhancement activities. Very personalized and in-depth.

8 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Glad the call gave you something practical to take forward. That's what these are for — data is so much more useful if it leads somewhere.

Classificada 5 em 5 estrelas

Marija was so great

Marija was so great! Very helpful and patient with me.

13 de maio de 2026
Opinião espontânea
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Resposta da SiPhox Health

Kyleigh, this will mean a lot to Marija. Passing it back to her.

Classificada 5 em 5 estrelas

So helpful and clear directions

So helpful and clear directions. They were kind and thoughtful, I was nervous and had trouble with the first draw so she advised a shower and some movement which I did then had a much better experience and success. Glad to get through the first time doing it.

13 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Hi Christina - the first one is the hardest. Glad Eni and Emilija could walk you through it. A first draw that isn't going smoothly is exactly the moment a quick call helps most, and the right bit of advice at the right time can change everything.

Classificada 5 em 5 estrelas

Siphox offers an amazing service

Siphox offers an amazing service for people like me with a needle phobia. I now can get my blood work done and this has set me on a path of working toward optimal health - I've learned so much on the journey. Also, great customer support - communication and individualized customer service like Siphox offers is rare these days. Highly recommended company.

12 de maio de 2026
Opinião espontânea
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Resposta da SiPhox Health

Making the process as easy as possible is what we're after — reading that it's helped you work past needle phobia and start a real health journey is the best version of that. Thank you for sharing.

Classificada 5 em 5 estrelas

Renata was very helpful.

Renata was very helpful.
Clear instructions.
Patient.
Pleasant.

11 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

This is what a good call sounds like from the other side. Passing it to Renata; thank you, Jeffrey.

Classificada 5 em 5 estrelas

Definitely glad I called!

Una was very helpful and encouraging. She explained everything so well and I am very glad I called.

11 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Calling in makes such a difference, and Una is brilliant at those conversations. We'll let her know you said so.

Classificada 5 em 5 estrelas

Eni was really helpful

Eni was really helpful. The process is seamless and straight forward. Thank you!

11 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Kelly, thank you. Eni does the kind of work that makes the whole thing feel easy, and we'll make sure she sees this.

Classificada 5 em 5 estrelas

Zana was very helpful and patient with…

Zana was very helpful and patient with me. She guided me well with the instructions and she did well in attempting to calm my nerves.

11 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Vickie, this will make Zana's day — passing it on. The nerves are real on a first draw, and she's the right person to walk anyone through it. Thank you for sharing this.

Classificada 4 em 5 estrelas

The blood test is convenient but the assessment is poor value.

The blood test is convenient and allows me to track progress with getting cholesterol under control. There are two reasons why I would not make it 5 star.
- From time to time there is an excessive delay in processing the test. This is a problem that might be resolved.
- I paid $39 for the SiPhox assessment. It told me nothing I couldn't generate by exporting my report and putting it into ChatGPT. In fact, ChatGPT did a better job of helping me prioritize what to address. I really don't think the $39 is worth it. It gives you the impression a doctor reviewed results, but AI is better.

4 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Hi Aidan! Thank you for taking the time to write this - we want to look into it properly.

We've requested your account details through Trustpilot so we can review the processing delay on your panel and reach out to you directly. That shouldn't be a recurring experience.

On the assessment: that's the part we most want to understand. If it isn't giving you real value beyond what's already in your report, we want to know why. We'll review it properly once we have the information needed.

Classificada 1 em 5 estrelas

Completely untrustworthy

Don't know if its good or not because the whole process has been so stressful and inconvenient. I guess its ironically good because now I'm ok with getting my blood drawn and bruising/puking rather than dealing with this company. And I really need to get my blood drawn. I was suspicious from beginning when my bank blocked the transaction and there was no customer support, just AI chat. When someone finally gets back to you they are super unhelpful. I honestly want a refund at this point. It was time sensitive when I took the test and they sent the wrong kit so I can't even register it and now have to wait forever to get this fixed. Their "customer service" started responding and than just ghosted me. They had a chance to fix it and relieve my concern but instead chose to ignore me and now lose a $1200 or more a year customer. Makes sense.

6 de maio de 2026
Opinião espontânea
logótipo da SiPhox Health

Resposta da SiPhox Health

Hi Alison. Thank you for sharing this — and we're sorry for the experience you've had. This is not the standard we hold ourselves to.
Your refund has been processed and your subscription is cancelled. Our Customer Support Manager is reaching out to you directly to follow up and investigate what went wrong on our side.

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