SIXT ride Opiniões 147

TrustScore: 4.5 em 5

4,4

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Classificada 5 em 5 estrelas

We used the Sixt service for pick up at the Milan airport and again for pick up at Milan train station to Milan airport. Both times the drivers were early. They communicated via WhatsApp. The cars... Ver mais

Classificada 5 em 5 estrelas

Immer wieder im Vergleich zum Taxi ein toller Service zu vertretbaren Preisen. Die Autos sind super sauber und gepflegt, teilweise sogar Luxus-Limousinen, die Fahrer sind immer pünktlich und sehr ange... Ver mais

Classificada 5 em 5 estrelas

Alles bestens, Fahrer kam auf die Minute pünktlich und hat eine schnelle, staufreie Strecke durch Berlin zum ICC gefunden. Unglaublich😉! Fahrer war darüber hinaus sehr freundlich, angenehm zurückhalt... Ver mais

Classificada 1 em 5 estrelas

1 Woche vor Abflug ein Ride reserviert mit Kindersitz, weil allein mit 3 Jährigem unterwegs. Ride kam ohne Kindersitz. Fahrer meinte er würde einfach ohne Kindersitz fahren. Ich sagte ich mach das nic... Ver mais

Informações sobre a empresa

  1. Serviço de limusines
  2. Traslado do aeroporto
  3. Minibus
  4. Táxi
  5. Serviço de transporte com acompanhante
  6. Serviço de transporte

Escrito pela empresa

SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 700 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

147 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

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Respondeu a 72% das suas opiniões negativas

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4,4

Todas as opiniões

(147)

143 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Guter Service

Guter Service! Die Fahrer sind immer pünktlich, freundlich und zuverlässig.

8 de novembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Terrible communications leading to frustration

Booked pick up LHR T4 after flight scheduled to land about 12:00. Arrived in Arrivals about 13:00 and no driver. Wanted to contact SiXT to ascertain reason for this but there are no phone numbers to contact them on any information or documentation. Much searching on Google found a UK number and after much discussion and transferring to different people finally got to talk to the driver. Apparently I had booked a 90 minute buffer which meant that then driver was not going to appear before 14:00 although this was a surprise to me.
The driver was officially unable to contact me until they arrive at the Terminal and I had no way of contacting them. The driver was only 20 minutes away and agreed to come to the Terminal and picked us up and took us to our destination quickly and efficiently
SiXT really need to facilitate their communication systems and at least allow their customers to contact their representatives in the appropriate country and preferably the driver to avoid unnecessary tension and uncertainty. Why the secrecy about phone numbers? It serves no purpose other than to frustrate their customers and drivers.
SiXT will not be on my preferred supplier list next time

9 de dezembro de 2025
Opinião espontânea
logótipo da SIXT ride

Resposta da SIXT ride

Dear Mrs. Laurie Wilson,

We sincerely apologize for the poor communication experience you encountered during your recent airport pickup at LHR Terminal 4. We understand how frustrating and stressful this must have been, especially after a long flight when you simply wanted reliable, transparent service.

We would welcome the opportunity to discuss your experience further and explore how we might restore your confidence in our service. Please feel free to contact us directly at ride@sixt.com with your booking reference, and our customer service team will ensure your feedback reaches our operations management for immediate review.

We hope to have the opportunity to restore your trust and demonstrate the level of communication excellence you rightfully expect from us.

Sincerely,
SiXT Customer Service Team

Classificada 5 em 5 estrelas

Awesome !

Booked a chauffeur ride in Munich lately. Driver was super nice , car was clean - Had an incredibly smooth ride , thank you SIXT ride!

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Booking premium chauffeur services

Booking premium chauffeur services through Sixt Ride is incredibly straightforward and user-friendly. My driver was exceptionally professional throughout the entire journey. The favorite driver feature is a game-changer—I immediately added my driver to my favorites, and I'm delighted that I now consistently get paired with the same excellent driver for most of my bookings. This consistency makes every ride feel reliable and personalized.

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I booked a ride in Lissbon from my…

I booked a ride in Lissbon from my Hotel to the Airport on short notice. The Driver showed up on time and even accompanied me to the entrance. Excellent service, and I felt very comfortable!

15 de novembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Ok, but not better than regular taxi

General mechanics of ordering a car are like with every other competitor.
I was missing the option of deciding on my pick up spot myself in the app. I also had to tip the driver in cash, as there is no button for it in the app.
The cars are regular taxis (in Germany), which are usually not in the same good condition as UBER premium. Price is pretty much the same.
I had to sign a receipt after every trip at the drop off, where I still do not know why.
To sum it up: Ok, but far away of being good.

6 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Klasse !!

Es war super. Sergio hat sich sehr viel Mühe gegeben und hat uns entspannt von A nach B gebracht. Immer wieder gern.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Erfahrungsbericht zum Service mit SIXT-RIDE

Im vergangenen Jahr habe ich den Service achtmal in Anspruch genommen und kann durchweg positive Erfahrungen berichten. Besonders hervorzuheben ist die Zuverlässigkeit: Die Fahrer waren stets pünktlich und haben einen professionellen Eindruck hinterlassen. Ebenso befindet sich die Fahrzeugflotte in ausgezeichnetem Zustand, sodass jede Fahrt komfortabel und angenehm verlief.
Ein zusätzliches Detail, das den Service besonders macht, ist die Bereitstellung einer kleinen Wasserflasche während der Fahrt – ein Zeichen für Aufmerksamkeit und Kundenorientierung. Auch die technische Umsetzung überzeugt: Die App funktioniert problemlos und ermöglicht eine unkomplizierte Buchung sowie Verwaltung der Fahrten.
Zwar liegen die Preise über denen von Anbietern wie Uber und Co., doch die durchgehend hohe Qualität rechtfertigt aus meiner Sicht die höheren Kosten. Insgesamt bin ich mit dem Service sehr zufrieden und kann ihn weiterempfehlen.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Als Stammkunden schätzen wir es immer…

Als Stammkunden schätzen wir es immer wieder in gepflegten, sauberen Limousinen und Vans gefahren zu werden.
Freundliche Fahrer, Flexibilität und europaweite Verfügbarkeiten runden das Angebot ab.
Seit vielen Jahren und auch in Zukunft buchen wir SIXT ride ⭐️⭐️⭐️⭐️⭐️
W.E. Hamburg

9 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Sehr ärgerliche Stornierung!

Ich habe am 27. Nov. eine Fahrt vom Flughafen München zum Hotel Bayerischen Hof gebucht. Der Flug war pünktlich, der Fahrer war pünktlich, nur hat er sich geweigert, uns zum Hotel zu fahren. Der Grund: wir hatten einen kleinen Hund, Yorkshire, bei uns, den er nicht mitbefördern dürfte. Wir hätten unseren Hund, wie bei der Lufthansa, im geschlossenen Körbchen im Fussraum deponiert. Kein Einlenken des Fahrers. Unser Hinweis, dass Sixt weder bei der Buchung noch bei der Auftragsbestätigung darauf aufmerksam gemacht hat, dass dieser Fahrer mit diesem Auto keine Hunde mitnehmen darf, wurde ignoriert und wir wurden bei der Ankunft einfach stehengelassen. Von Sixt bekam ich eine Stornierungsrechnung, die man mir auch nicht erlassen wollte, als ich den Sachverhalt schriftlich geschildert habe. In der Vergangenheit, und auch bei der Rückfahrt, wurde unser Hund immer mirgenommen und alle Fahrten verliefen zu unserer vollsten Zufriedenheit. Diese Fahrt am 27. Nov. war sehr, sehr ärgerlich.😡
Rainer Laudert

27 de novembro de 2025
Opinião espontânea
logótipo da SIXT ride

Resposta da SIXT ride

Sehr geehrter Herr Laudert,

vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Wir bedauern die Unannehmlichkeiten, die Ihnen entstanden sind, und möchten Ihnen versichern, dass wir stets bestrebt sind, unseren Kunden einen zuverlässigen und angenehmen Service zu bieten.
Wenn Sie mit einem Hund reisen, bitten wir Sie, dies im Abschnitt "Notizen an den Fahrer" während des Buchungsprozesses zu vermerken. Da nicht alle unsere Partner Tiere erlauben, ist es wichtig, dass diese Informationen vorab übermittelt werden, damit wir Ihre Fahrt an die entsprechenden Partner disponieren können, die Hunde erlauben. Unser Kundenserviceteam steht Ihnen jederzeit zur Verfügung, um Sie bei der Planung Ihrer Reise zu unterstützen.

Wir hoffen, Sie bald wieder bei SIXT Ride begrüßen zu dürfen und Ihnen eine reibungslose und angenehme Fahrt zu bieten.
Mit freundlichen Grüßen,
Ihr SIXT ride Kundenserviceteam

Classificada 5 em 5 estrelas

Used twice - very satisfied both times

Used twice - very satisfied both times. The airport transfer in Palermo / Italy to the apartment and back went smoothly. The driver picked us up in the airport lobby and drove us safely to the city center in a clean Mercedes E-Class. Water was provided for passengers in the car.

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve used this service more than 10…

I’ve used this service more than 10 times over the past year and everything has always gone smoothly. The drivers have been punctual, the cars are in excellent condition and most of the time there’s even a small bottle of water provided. The app works perfectly as well. The prices are higher than Uber&co, but the quality has always matched.

9 de dezembro de 2025
Opinião espontânea

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