Ordered some embroidered polo shirts for an event and the quality was excellent and the turn around time super quick. Just what we needed. Lots of communication about the order so I felt more than con... Ver mais
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Sofia did such a great job at embroidering my bridesmaid PJs. They came out so well. Great communication & patience with my back and forth too. Thank you again! Definitely recommend!
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The product is gorgeous and the order process was very smooth. The company also has really outstanding customer service. A minor spelling error was made on the initial order and they were extremely re... Ver mais
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Overall, I'm very happy with my order. The print quality is excellent, the T-shirt material feels good and comfortable, and the delivery was very fast. The only small downside is that, considering the... Ver mais
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Informações sobre a empresa
Escrito pela empresa
"At Sketch & Stitch we provide you a quality embroidery service that allows you to personalise and customise our range of clothing to suit your individual perosnality or as a gift for someone on a special occasion. We can embroider almost anything and can supply a range of items that can be tailored for a business or simply as a personalised gift. We are proud to be able to provide our customers with a quality service that is different, timely and efficient. No matter what type of embroidery service you are looking for, we will make sure that you will be completely satisfied with our service. Our team is equipped for every type of job, managing projects with the skill and experience that clients have come to expect,"
Informações de contacto
The Coach House Powell Road Buckhurst Hill , IG9 5RD, Essex , Reino Unido
- 020 30211210
- info@sketchstitch.co.uk
- sketchstitch.co.uk
4,8
Excelente
183 opiniões
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Wonderful service
Wonderful service, great communication and arrived very quickly!
Absolutely love the hoodie and the image they created for me!
I was that impressed I ordered a second one the day the first arrived!
22 de abril de 2024
Opinião espontânea
Resposta da Sketch & Stitch
Hi Will, we are so thrilled to read you are happy with your order and shopping experience! We hope you continue to enjoy wearing your hoodies :)
Quick delivery of a lovely item
Quick delivery of a lovely item, loved the fact that they email you with the design prior to confirm that you are happy with the picture, would definitely order from them again.
26 de março de 2024
Resposta da Sketch & Stitch
Thank you for taking the time to leave us a review! We are delighted to read you are happy with your personalised order!
You give an idea, they deliver
I've been wanting a hoody for a long while with all 3 of my children s hobbies and asked many embroidery companies to do so and non have been able to do what I wanted. I sent my idea to sketch and stitch and they were more than happy to forfill my request of a goal a footballer a showjumper and a girl doing a cartwheel. Not only did they get what I wanted they used actual images of my children doing their hobbies, and their names on my sleeve.I absolutely love my hoody it fits get fantastic communication from start to finish. Would highly recommend
29 de março de 2024
Opinião espontânea
Resposta da Sketch & Stitch
We are so happy you enjoyed your shopping experience and you are love your persoanlised hoodie! We hope you continue to enjoy wearing it and receive many compliments. Thank you for your order and support :)
Very creative and beautiful and…
Very creative and beautiful and pleasant interaction to get the design exactly how I wanted it.
28 de fevereiro de 2024
Resposta da Sketch & Stitch
Thank you for your great review and supporting our small business. We are so happy that you've enjoyed your shopping experience :)
Love my new jumper
Love my new jumper, the stitching really looks like my dog, the material is soft and the colour is lovely.
21 de fevereiro de 2024
Resposta da Sketch & Stitch
We are thrilled to hear you are happy with the order and shopping experience. We hope you continue to enjoy wearing your personalised sweatshirt.
11/10 - a wonderful thoughtful gift
Ordered a Mother’s Day hoodie for my mum and it is absolutely amazing!! My mum is going to love it and the picture has worked so well in stitch! Love it so much that I’ve asked my husband to get one for me from my kids for mother’s day!
20 de fevereiro de 2024
Opinião espontânea
Resposta da Sketch & Stitch
Thank you for your great review. We are so happy that you've enjoyed your shopping experience and you love your order as much as we loved making it for you. We hope your mum is just as thrileld with her personalised hoodie :)
Excellent quality and incredible turn…
Excellent quality and incredible turn around time!
21 de fevereiro de 2024
Resposta da Sketch & Stitch
Thank you very much for taking the time to leave us a review :)
Amazing
This small business is absolutely amazing! I’m in awe of how fantastic the sweatshirt they created for me turned out. Sofia was so lovely and really helped to make sure it was perfect and exactly what I wanted. Thank you so very much
1 de março de 2024
Opinião espontânea
Resposta da Sketch & Stitch
We are so happy that you've enjoyed shopping and love your personalised sweatshirt. Thank you for supporting our small business!
Top quality and great communication 👌
Absolutely over the moon with my photo stitch hoodie. Cannot fault the service, from sending the design for me to be happy with, to super quick delivery.
A treasured memory for me to wear with pride.
5 🌟
24 de fevereiro de 2024
Opinião espontânea
Resposta da Sketch & Stitch
We are so thrilled you are happy with your order and enjoyed your shopping experience! Thank you for taking the time to leave us a review :)
Got a hoodie for my daughter with her…
Got a hoodie for my daughter with her dog on it was really impressed with it daughter loved it. I ordered one from another company for Xmas but it didn't come and they where blanking my emails payed by PayPal so got money back and decided to try your company and within ordering it was here in days good quality and she wrote the name for the sleeve which she loves all her friends have comment on it so very happy with it and would use you again thanks
21 de fevereiro de 2024
Opinião espontânea
Resposta da Sketch & Stitch
We are so thrilled your daughter loves her personalised hoodie! Thank you for taking the time to leave us a lovely review. We hope she continues to enjoy wearing it and gets many more compliments :)
Jumper
Really impressed with my jumper. My boyfriend ordered it for me and they sent the designs and product fast and were very professional. Would definitely use them again :)
19 de fevereiro de 2024
Opinião espontânea
Resposta da Sketch & Stitch
Thank you for taking the time to leave a review! We are thrilled you love your jumper, we hope you continue to enjoy wearing it :)
Amazing from start to finish
Amazing from start to finish! My friend loved her Christmas present
25 de novembro de 2023
Resposta da Sketch & Stitch
Thank you for taking the time to leave us a review! We are thrilled to hear you are happy with the order and shopping experience.
great quality/ would reccomend
bought a large accessories bag with a personalised name on it couldnt be any happier! delivery was quick and communication was good, would definitely reccomend x
5 de dezembro de 2023
Opinião espontânea
Resposta da Sketch & Stitch
We are so happy that you've enjoyed shopping with us and you are happy with the order! Thank you for supporting our small business!
The best!!!
Excellent service, amazing quality and a perfect gift for every occasion!!!
5 de dezembro de 2023
Opinião espontânea
Resposta da Sketch & Stitch
Thank you for your review, we are very glad that you like the order and gift.
Exceptionally Smooth, continuous communication & Excellent Results.
I reached out to Sketch & Stitch for our company's workwear requirements, and the entire process proved to be exceptionally smooth. Upon sending our company logo and specifying the required sizes, production commenced promptly. What truly stood out was the continuous communication throughout each stage of the process. The final items not only looked impressive but also proved to be of excellent quality, showcasing a collection of finely crafted garments. I would highly recommend Sketch & Stitch/ 5* out of 5*
22 de novembro de 2023
Opinião espontânea
CHECK YOUR EMAILS!
I would give 1 star but I have to accept I missed the email with the final design on it which is frankly laughable. It resembles the shape of my pet but that’s about it. I would advise anyone booking to have a close up head shot rather than a full body as mine look like my 8 year old had ago. The name Dexter look more like Dexten. I fall foul of the not checking terms and conditions and am now stuck with a £54 hoodie that is literally only good for walking the dog in
4 de dezembro de 2023
Opinião espontânea
Resposta da Sketch & Stitch
Hi John, we are very sorry to read you are disappointed with your order.
All the designs are carefully hand drawn, creating an outline and drawing of key features in the photos our customer’s upload.
After we send our design emails, we wait 24 hours for a response with any changes that may be requested. If we do not hear back from customers with any design changes, we will process the garment as usual with the design as shown to avoid any production and delivery delays.
A lovely small business who are happy…
A lovely small business who are happy to solve issues when they can. Perfect gifts for pet lovers.
4 de dezembro de 2023
Opinião espontânea
Resposta da Sketch & Stitch
Thank you for taking the time to leave us a review and for support our small business. We are glad you enjoyed your shopping experience and are happy with your order :)
Rubbish design and company
I ordered a jumper but the image on it was extremely poor. I have asked for a refund or replacement but they have refused so now am stuck with a rubbish jumper
16 de novembro de 2023
Opinião espontânea
Resposta da Sketch & Stitch
Hi Jason we are very disappointed to receive this review.
As explained via email we sent you the design before production began, if design changes are requests by our customers we change the designs accordingly. We wait 24 hours to receive any design changes, if we do not hear back, we process the order with the design as shown in the email.
Unfortunately, there are some of our products and services that are non-refundable which include anything that has been made to a customer’s specific requirements, is personalised or otherwise cannot be resold due to a bespoke element.
The one star review is not a true reflection of our service or product as the order was made as per the checkout and order instructions.
Customers can read all about our returns policy and conditions via our website before placing an order online. As a small business we take pride in the orders we sent out and the relationship with our customers.
Excellent service
Excellent service, happy to adjust original order and good quality.
23 de novembro de 2023
Resposta da Sketch & Stitch
Thank you for your review, we are so gald you are happy with your order and experience shopping with us :)
Ordered a t-shirt for my brother of a…
Ordered a t-shirt for my brother of a drawing his daughter did of their family. He loves it. Amazing service- there were a couple of bits on the drawing that were important to get right and the team were awesome at making sure we got them right.
21 de novembro de 2023
Resposta da Sketch & Stitch
We are thrilled you love your order as much as we loved making it for you. Thank you for taking the time to leave us a review. We hope your brother continues to enjoy wearing her personalised t-shirt.
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