Skylight Frame Opiniões 1085

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Great device that supports the needs of our family and helping our children become independent whilst maintaining calm and sanity for the parents. I would like to see more icons to support schedules... Ver mais

Classificada 3 em 5 estrelas

I have been checking into the Shop App to see when it was going to be delivered but it didn’t update. I checked today and it still said nothing. I put some rubbish in the bin at the front of the... Ver mais

Classificada 5 em 5 estrelas

The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... Ver mais

Classificada 5 em 5 estrelas

Having an encountered a problem with my usually excellent Skylight frame I reached out to the support team. The response was quick, pleasant and helpful. Various solutions were offered and tried, unfo... Ver mais

Informações sobre a empresa

  1. Empresa de equipamento electrónico

Escrito pela empresa

Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 2 em 5 estrelas

Very Poor Customer Service

My wife was given a Skylight from the family for her 70th birthday.
Although she is pleased with the device, when I set it up for her I made a mistake with setting the email address for everyone to send photos to.
I emailed Skylight on 20th February as you cannot reset this particular email yourself - Skylight have to do it for you.
No reply, so I followed up with another email on 26th February, and still no reply!
I wish my wife had been given a different make of frame as Skylight obviously don’t care about customer service.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Skylight Frame

Resposta da Skylight Frame

Hi there, we’re sorry to hear this has been your experience, especially when this was meant to be a special birthday gift. We completely understand how frustrating it can be when you’re trying to make a simple change and don’t receive a response. Our team would be happy to help reset the Skylight email for you. Please reach out to us at vip@myskylight.com and include the email address associated with the frame so we can locate the account and get this resolved for you as quickly as possible!

Classificada 5 em 5 estrelas

It does so much

It does so much, organises our family, helps with meal planning, shows family photos. We start each day checking in with the calendar.

9 de fevereiro de 2026
logótipo da Skylight Frame

Resposta da Skylight Frame

Hi Claudia,

Thank you so much for sharing! It’s wonderful to hear how much the calendar is helping your family stay organized and connected. We really appreciate your feedback!

Classificada 1 em 5 estrelas

Supposed to be easy and seamless

Supposed to be easy and seamless. It’s not. Setup had lots of problems. Doesn’t easily transfer calendars from phone to skylight. Tried to transfer work calendar kept coming over with odd times. Contacted skylight help, it’s because my hours were approved in another state but I am in qld time and doesn’t convert. So calendar doesn’t really do what I want it to do.

11 de fevereiro de 2026
logótipo da Skylight Frame

Resposta da Skylight Frame

Hi there, we’re really sorry to hear setup hasn’t felt easy or seamless, especially with your work calendar not converting to your local time properly. That’s understandably frustrating! We’ll be reaching out to you directly to take another look at this and see what we can do to help. Looking forward to connecting.

Classificada 4 em 5 estrelas

very supportive

very clear instrcutions once we got to email, and very supportive/ The Chat was more clumsy, but we got over that.

16 de fevereiro de 2026
Classificada 5 em 5 estrelas

I've had it for 1 month and so far it…

I've had it for 1 month and so far it has been amazing. After years of trying to do many different types of things to get routines done they have never held or worked. It has been a month and so far the kids are sticking to the skylight calendar routine mostly and doing their routines which is been absolutely amazing. I can't wait to get onto using the meal plan feature as hopefully that will also help a lot. It's great that they're always making updates and changes and advising of those through the skylight app easily to read. It is pricey, definitely, but it helps in many ways.

23 de fevereiro de 2026
Classificada 2 em 5 estrelas

When I add events into the app

When I add events into the app, they do not show up in my view but can be seen by my wife on her phone.

23 de fevereiro de 2026
logótipo da Skylight Frame

Resposta da Skylight Frame

Hi there! Thank you for flagging this. That definitely shouldn’t be happening, and we understand how frustrating it is when events aren’t appearing as expected.

We’re going to reach out to you directly so we can take a closer look and get this sorted out as quickly as possible. Looking forward to connecting!

Classificada 5 em 5 estrelas

Organiser

Easy to use and a great organiser for the family now we all know whats happening when, a shared grocery list and the kids have a great chart for activities to complete

23 de fevereiro de 2026
Classificada 5 em 5 estrelas

Love it

Love it. Device died, but has been replaced quickly. I'm very grateful as we have been a user for a year and it has bought our family a lot of joy (photos) and saved us a lot of angst keeping the kids up to date with what is happening (calendar). It might be good in future if the app could be used on our own devices in future. I'm playing with the tasks and routines at the moment and would be happy to give feedback on these features if Skylight cares. LOVE this whole thing for our family.

21 de fevereiro de 2026
Classificada 3 em 5 estrelas

Would like more customisations

Would like more customisations, ability to create a home page with customisable widgets like some rivals of similar price.
Like its not Chinese owned Co. Like the look. Reasonable value for money.
App could be a simpler to use when it come to rewards and stars.

19 de fevereiro de 2026
Classificada 5 em 5 estrelas

Fantastic product

Fantastic product, has been a huge help to organising the family. Weve connected the calenders with other wider family members so everyone is coordinated at last!

16 de dezembro de 2025
Classificada 5 em 5 estrelas

Love my skylight

Love my skylight! Less than a week in and feel a lesser mental load, increased productivity and kids who WANT to do chores! It's like my own little personal assistant and worth its weight in gold :)

18 de fevereiro de 2026

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