Skylight Frame Opiniões 1086

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Great device that supports the needs of our family and helping our children become independent whilst maintaining calm and sanity for the parents. I would like to see more icons to support schedules... Ver mais

Classificada 3 em 5 estrelas

I have been checking into the Shop App to see when it was going to be delivered but it didn’t update. I checked today and it still said nothing. I put some rubbish in the bin at the front of the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... Ver mais

Classificada 5 em 5 estrelas

Having an encountered a problem with my usually excellent Skylight frame I reached out to the support team. The response was quick, pleasant and helpful. Various solutions were offered and tried, unfo... Ver mais

Informações sobre a empresa

  1. Empresa de equipamento electrónico

Escrito pela empresa

Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 3 em 5 estrelas

Still waiting on delivery

Ordered at the start of January and still waiting for its delivery 3 weeks later. I’m sure it will be great if it gets here. Transport company not helpful in providing updates.

Update: original one lost in transport. Support team did a great job in sending a replacement unit once confirmed.

7 de janeiro de 2026
logótipo da Skylight Frame

Resposta da Skylight Frame

Hello Steve,

Thank you for reaching out to us and providing this feedback. I'm so sorry to hear you've had to wait so long for your order as that's not ever a great experience. I know there has been shipping delays in Australia for various reasons, but it looks like your package is currently due to arrive on January 29th. Let's give it until the 30th and if it hasn't arrived by that time we'll check again and likely just place a new order for you if we need to.

If you have any questions, please don't hesitate to reach out to us via email at VIP@myskylight.com so we can assist you as quickly as possible.

Classificada 4 em 5 estrelas

I like the product it’s really helping…

I like the product it’s really helping to keep things on track. I’m not sure if this is just my lack of knowledge but one suggestion would be to enable calendar / task creation from the screen itself instead of via the app on phone or tablet.

Also would be ideal if the device could hold charge for temporary movement from normal position

19 de janeiro de 2026
Classificada 5 em 5 estrelas

Wow - Simply the Best 😍

WOW, Customer service Skylight, is probably the best in the world, enjoyed Skylight for two years, unable to send photos, received supportive kind help from Skylight Customer Services, this is an exceptional company, in this day and age I am so happy, my daughter introduced me to this company. They are truly brilliant.

9 de janeiro de 2026
Classificada 3 em 5 estrelas

It’s ok

I like it, but we don’t use it much, just have it as a picture frame. Probably not worth the price I paid. Maybe will sell it on eBay or try to use it more .

26 de agosto de 2025
logótipo da Skylight Frame

Resposta da Skylight Frame

Hi Carla!
I hope your day is going great and thank you for sharing your score with us! Please check out our Youtube for a better idea of how to make the most out of your Skylight device. We are always here to help improve your experience in any way we can, just reach out! 
Stay warm!
Katy

Classificada 3 em 5 estrelas

Changing Account Details

Hi, we are happy with our Skylight frame and functions, great way to keep updated with photos from family living interstate.
We have the Skylight Plus Subscription and when tried to update our account details i.e payment details we were unsuccessful, for some reason the update wasn't accepted.
Might have to cancel this subscription and start again?
If the site was more user friendly would have given four stars.

5 de janeiro de 2026
logótipo da Skylight Frame

Resposta da Skylight Frame

Hello Louise,

Thank you for reaching out to us and providing that feedback. I'm sorry to hear you're having some issues with your Plus subscription. Can you provide me with your unique Calendar name or your Shopify order number if you purchased it through us so we can take a look at things.

Classificada 5 em 5 estrelas

Very happy with the skylight calendar glad I changed from paper diary's

I have always been one for paper diary's. But since getting the skylight calendar its been amazing and so glad I changed. It syncs with Google calendar which makes it so easy, the kids also love ticking off the routines and chores. This has been a game changer for the whole family.

28 de dezembro de 2025
logótipo da Skylight Frame

Resposta da Skylight Frame

Hi Kim,

Thank you so much for taking the time to share your experience — we truly appreciate it! We’re thrilled to hear how the Skylight Calendar has made planning easier for you and become such a positive part of your family’s daily routine.

It’s especially wonderful to know that your kids are enjoying the routines and chores feature. Feedback like yours means a lot to us and motivates our team every day.

Thank you again for your kind words and for being part of the Skylight community.

Classificada 5 em 5 estrelas

This is a lifesaver!!!!

Our whole family uses it daily. My wife has stopped yelling at me, and on the off chance she does - I ask her if she checked skylight!
The kids love it and they are now incentivised by ‘stars’ on their tasks.
Picture frame screensaver is great to look at and easy to update as required.

10 de janeiro de 2026
Classificada 4 em 5 estrelas

Annual fee

I love my Skylight Frame.
I purchased it 12 months ago but did not realize I would pay an annual $49 fee. I thought my photos were saved on the device once purchased and added to it. Would you please explain to me what the annual fee is for? Thankyou.

28 de dezembro de 2025
Classificada 5 em 5 estrelas

Brilliant Service


Having recently been given a photo frame as a present I wanted to change the original grey power lead to a white one, I contacted Skylight Frame customer support and got brilliant, prompt service from Menalyn. Thank you.

16 de janeiro de 2026
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