Great device that supports the needs of our family and helping our children become independent whilst maintaining calm and sanity for the parents. I would like to see more icons to support schedules... Ver mais
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I have been checking into the Shop App to see when it was going to be delivered but it didn’t update. I checked today and it still said nothing. I put some rubbish in the bin at the front of the... Ver mais
A empresa respondeu
The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... Ver mais
Having an encountered a problem with my usually excellent Skylight frame I reached out to the support team. The response was quick, pleasant and helpful. Various solutions were offered and tried, unfo... Ver mais
Informações sobre a empresa
Escrito pela empresa
Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.
Informações de contacto
101a Clay St, #144, 94111, San Francisco, Estados Unidos da América
- +1 415-233-6761
- info@skylightframe.com
- skylightframe.com
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Still waiting on delivery
Ordered at the start of January and still waiting for its delivery 3 weeks later. I’m sure it will be great if it gets here. Transport company not helpful in providing updates.
Update: original one lost in transport. Support team did a great job in sending a replacement unit once confirmed.

Resposta da Skylight Frame
I like the product it’s really helping…
I like the product it’s really helping to keep things on track. I’m not sure if this is just my lack of knowledge but one suggestion would be to enable calendar / task creation from the screen itself instead of via the app on phone or tablet.
Also would be ideal if the device could hold charge for temporary movement from normal position
Wow - Simply the Best 😍
WOW, Customer service Skylight, is probably the best in the world, enjoyed Skylight for two years, unable to send photos, received supportive kind help from Skylight Customer Services, this is an exceptional company, in this day and age I am so happy, my daughter introduced me to this company. They are truly brilliant.
Love Love Love my frames!!
Love Love Love my frames!!! So user friendly, high quality and make my family want to use them!
I think it’s a beautiful gift ..for a…
I think it’s a beautiful gift ..for a network engineer..I have spent so much time troubleshooting that tonight I decided to keep my sanity. I’m done. Returning this contraption.
It’s ok
I like it, but we don’t use it much, just have it as a picture frame. Probably not worth the price I paid. Maybe will sell it on eBay or try to use it more .

Resposta da Skylight Frame
Great product great service
It came in the mail really quickly. The kids love it. Even my husband is using it.
Changing Account Details
Hi, we are happy with our Skylight frame and functions, great way to keep updated with photos from family living interstate.
We have the Skylight Plus Subscription and when tried to update our account details i.e payment details we were unsuccessful, for some reason the update wasn't accepted.
Might have to cancel this subscription and start again?
If the site was more user friendly would have given four stars.

Resposta da Skylight Frame
I couldn’t how quick the Skylight…
I couldn’t believe how quick the Skylight calendar arrived.
Very happy with the skylight calendar glad I changed from paper diary's
I have always been one for paper diary's. But since getting the skylight calendar its been amazing and so glad I changed. It syncs with Google calendar which makes it so easy, the kids also love ticking off the routines and chores. This has been a game changer for the whole family.

Resposta da Skylight Frame
Ongoing subscription fee is very…
Ongoing subscription fee is very overpriced for what you get. The interface is slow and clumsy… great concept with an average execution an a premium price tag.
Very helpful and kind.
The team was very helpful in helping sort out an issue with my frame. They were quick in responding and kind in their help.
This is a lifesaver!!!!
Our whole family uses it daily. My wife has stopped yelling at me, and on the off chance she does - I ask her if she checked skylight!
The kids love it and they are now incentivised by ‘stars’ on their tasks.
Picture frame screensaver is great to look at and easy to update as required.
Annual fee
I love my Skylight Frame.
I purchased it 12 months ago but did not realize I would pay an annual $49 fee. I thought my photos were saved on the device once purchased and added to it. Would you please explain to me what the annual fee is for? Thankyou.
Fantastic experience with technical…
Fantastic experience with technical team. Easy to communicate with. Very helpful, professional and friendly.
Ive purchased 3 picture frames and they…
Ive purchased 3 picture frames and they have been great. Had a slight issue with a power to one of the frames and the after sales was fantastic and issue was resolved straight away .
The prompt interaction
The prompt interaction
The specific help given
The replacement item sent quickly
Friendly and direct communication
Brilliant Service
Having recently been given a photo frame as a present I wanted to change the original grey power lead to a white one, I contacted Skylight Frame customer support and got brilliant, prompt service from Menalyn. Thank you.
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