Frustrating customer service I ordered a cot bed and found the pre-order waiting time unclear when purchasing. Customer service replies felt like I was being fobbed off, with questions left una... Ver mais
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Leia as opiniões dos outros
Dealt with my complaint brilliantly. I ordered a car seat for my one year old. While being satisfied with the product I’m not happy with the delivery. The delivery wasn’t when it was suppose to... Ver mais
Ordered a miniuno touch fold Stroller, the first one was ordered with the no rush delivery and did arrive within the time stated but only take this option if you really are happy waiting the full 20... Ver mais
Delighted with the Hauck Buggy I bought for my grandson visiting. Wanted a lightweight one for ease and this ticks all the boxes. The basket below is a great size for carrying extras and it comes com... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Smart Kid Store is a multi channel retailer that has been providing quality baby products since 2012.
Informações de contacto
3,9
Bom
402 opiniões
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Brilliant service everything you need…
Brilliant service everything you need in one place easy to purchase lots of payment options quick delivery all good will recommend
7 de setembro de 2023
Opinião espontânea
Please read the full description as header is very misleading
Website very misleading thought I had ordered the nika cot bed. What I got was the nika MINI cot bed cheaper elsewhere
18 de agosto de 2023
Resposta da Smart Kid Store
Dear Antonio Annecchini
Thank you for taking the time to post your review and we are sorry that you are not happy with your item. We can see that the item including the header is clearly described and the size shown is clear and that you also selected the correct mattress for the cot being a 120cm x 60cm. We understand that your daughter has the full size cotbed and you assumed you were purchasing the same item, we would always recommend checking the size of the items you are purchasing if you are trying to match uit to another item
Please let us know if we can be of futher assistance
Kind regards
The Customer Service Team
Great company to deal with
Great company to deal with for all items to do with babies. Purchased a dual pushchair in readiness for the arrival of our new grandchild. Lovely choice available and some good prices in the sale. Item delivered within 10 days of purchase all ready now fervour new arrival.
27 de agosto de 2023
Broke after a month of using
I got the myBabiie double stroller and it broke after a month of using do not recommend
11 de maio de 2023
Resposta da Smart Kid Store
Dear Naomi Davies
Thank you for taking the time to post your review and we are sorry that you were not happy with the item. We can see that that this was resolved very quickly and that you had a replacement delivered within a few days. Please don't hestitate to contact us if you require further assistance
Kind regards
The Customer Service Team
Just what my daughter needed
28 de junho de 2023
our parcel was delayed for 2 weeks
our parcel was delayed for 2 weeks, today we finally received our stroller. But I was disappointed after unpacking today. the stroller is new and it's already dirty. looks like rust on the beige part.upset
28 de junho de 2023
Sturdy and safe for my little one .
The pushchair was already assembled.
It is a lovely pink .
Sturdy and safe for my beautiful granddaughter to use .
I have seen the same type of pushchair for 32 pounds .
Everything other than price was great
18 de junho de 2023
very pleased
I found website to be very easy to navigate, ordering was easy and items arrived promptly and well packaged. I was kept up to date with delivery status etc.
14 de junho de 2023
Fast delivery
19 de junho de 2023
Very pleased with the product
14 de maio de 2023
Coming brouken very bad I bay for grand…
Coming brouken very bad I bay for grand sun now need fiks
17 de maio de 2023
Resposta da Smart Kid Store
Dera Jovita Nostiene
Thank you for taking the time to post your review and we are sorry that you have issues with your item. We can't see any contact from you so please feel free to email Hello@smartkidstore.com and we will resolve any issues that you have
Kind regards
The Customer Service Team
The I pram order is amazing is so light…
The I pram order is amazing is so light weight, so easy to fold I absolutely love
27 de abril de 2023
Obaby nursery furniture
Obaby nursery furniture, good price, prompt delivery, good quality, slight damage to one of the parts where the courier had dropped it but wow how quick were thus company to resolve it. Email answered in 20 minutes and new part arrived within 2 days. How’s that for support
2 de maio de 2023
Opinião espontânea
top jonny banana site
1 de abril de 2023
Opinião espontânea
Quick and easy 😌 👌
28 de março de 2023
Very good service and quick delivery
Very good service and quick delivery, would recommend!
26 de março de 2023
I can't fault this online store to be…
I can't fault this online store to be honest, although I haven't been happy with my purchase (stroller arrived scratched) they were very quick to sort out a replacement frame from kinderkraft directly. Unfortunately the stroller just wasn't what I had hoped, with poor stitching and other niggles. Once we had got over a miscommunication between myself, this store and kinderkraft the store were quick to arrange collection for refund.
Kinderkraft however, I wouldn't purchase again and don't care much for their customer service.
28 de março de 2023
Opinião espontânea
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