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SmilePath Opiniões 

820
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

James was extremely helpful, he walked me through each step and I definitely could see a difference in the impressions I made! Very lovely highly recommend James to walk anyone through their impressio... Ver mais

Classificada 5 em 5 estrelas

My experience so far of smile path and their team has so far been very very positive. I was a little bit sceptical starting this journey but the customer service I have been receiving from @Max Reed h... Ver mais

Classificada 5 em 5 estrelas

Lyana was so helpful and professional in guiding me through the process of making my teeth impression kit via Google Meet. The whole experience felt so easy and seamless, and she made me feel really... Ver mais

Classificada 2 em 5 estrelas

You should take careful note of the amount of people that have had problems getting a good fit and been recommended to buy another round of moulds, to then be offered a dentist visit. I wish I had jus... Ver mais

Informações sobre a empresa

  1. Fabricante de cosméticos

Escrito pela empresa

SmilePath offers the most affordable custom clear aligner in Australia. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other clear aligners and braces.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

820 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(820)

179 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing service

The team at smilepath have been absolute angels, Jamie And Zoro made my whole experience pleasant and easy to understand, genuinely could not ask for a better support team, absolutely incredible

31 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely frustrating experience

Extremely frustrating experience — I would strongly recommend against SmilePath.

I was advised in writing by my dentist not to commence orthodontic treatment after a suspected infection was discovered. I had not started treatment, had not signed the consent form, had not even opened the impression kit, and my aligners had not been manufactured.

Despite this, SmilePath refused to give me a full refund. I repeatedly asked for my money back and was instead offered 50% reimbursement and even a sponsorship arrangement — none of which addressed the very straightforward issue I was raising.

I ultimately had to take the matter to NSW Fair Trading before SmilePath agreed to refund my money.

The fact that I had to go through this much stress and escalation simply to get my money back for treatment I had never even commenced is completely unacceptable.

I will never use SmilePath again and absolutely would not recommend them to anyone.

29 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company is a SCAM

This company is a SCAM, 95% of the 5* reviews on here are bots, all using the same key words with 1 review per account

Paid in full for retainer 5 months ago and ive only received 1 retainer out of my alleged 12 they've claimed to have.

Told me i would have a new one sent every 2 weeks about 2 months ago and still have not received no more than 1 retainer.

They said they'd 'speed' up the process of my next retainer 3 weeks ago and had 0 emails or update regarding this

Don't waste your money, small claims court I think

4 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Great product worth a few issues

SmilePath pleased and disappointed me but the final product was worth it.
The initial impression making was more difficult to achieve an accepted impression which caused delays. At times when I was frustrated the Smilepath team worked out options and solutions to assist.

31 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I paid in full in Jan-26' and by mid…

I paid in full in Jan-26' and by mid July-26'. I still haven't got the kit. We experience multiple delays, was sent the wrong kit, wrong size and finally had to to go to a physical location. Even after, they lost the images (after paying). Took even more time time find the images. No accountability for the delays. Only polite emails, probably from a bot. Very frustrating. Requested for a refund. Still no response.

25 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy process

Lyana was helpful, 5/5. Process was easy and straightforward, although a little uncomfortable, and had to get a larger imprint tray sent.

11 de julho de 2026
Opinião espontânea

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