Snapmint Opiniões 266

The product no receive very bad customer care support

I bought product from amazon thro this snapmint app and they have cut the downpayment and EMI but this people not paying to amazon for that order...when I rejected the order during delivery because of that problem this people fool me by sending voucher later when I don't need that product anymore and also they are not refund the downpayment I have paid and also make me pay unnecessary EMI every month for that order even though of not buying that product...it is all scam don't buy anything from this snapmint, their customer service person when called on they are very rude and no manners, I will just complete my pending EMIs then uninstall this snapmint app

No reply after on-boarding form submission. So reply from IG dm for more than 1 week. If this is the case before on-boarding. I can't believe what will happen if anyone gets them as a BNPL partner. I am surprised how latargic a company can be. So wonder the reviews for this company is sus

I paid off my EMI over 5 months ago, but it still shows up on my CIBIL report, causing issues. Despite numerous attempts to contact Snapmint's support team through their IVR (022-48931351) and all possible emails however I have received no response.

The IVR falsely claims someone will call back within 24 working hours, but it has been over two weeks with no callback. This lack of professionalism and accountability is unacceptable.

I ordered a gift voucher and didn't received any email . I tried contacting them by all means i.e. email, call, twitter and their escalation google form but got no success. They have the worst customer care service i ever crossed across.

This is very dirty, the customer service is not giving any answer, they are keeping me on the call line and disconnecting it, it has been more than 2 hours

Do not even think of purchasing anything from them . You would never be able to track your order, they give incorrect tracking details. You would never get the order delivered on time. And most importantly, you would not be able to speak to a live agent on their call centre because they have not given this option on the IVR. So you"ll be a frustrated customer not sure what to do next.

Fraud company. Not refunding the amount even after several follow ups. Never received any email or reply to emails.

Worst experience no refund will be received from Snapmint worst customer service experience no main no proper communication never ever going to use this in future fraud.

⚠️ WARNING: Snapmint SCAM ALERT ⚠️
I’m sharing my recent experience with Snapmint to caution anyone considering a purchase through their platform. I ordered a Jio Phone 2 but received a product that doesn’t match what was advertised—not only in appearance but possibly in authenticity as well.
Here’s what happened:
The product I received looks nothing like the original Jio Phone 2 shown in the app, and I have strong doubts about its authenticity.
Snapmint works with a seller named Shopy Vision who refused my request for a return after I pointed out the discrepancies.
To process a return, they demanded an unboxing video (which they hadn’t specified earlier). I complied, but the return was still rejected on arbitrary grounds.
There was no mention of product authenticity or clarity in the description, which led me to believe I was purchasing a genuine product. I even have written confirmation of the return conditions from the seller that were conveniently ignored.
This experience has left me feeling scammed and frustrated. For a platform like Snapmint to allow such irresponsible practices speaks volumes. I hope they address these issues before more customers fall victim.
If you’re considering a purchase on Snapmint, be cautious! My experience shows a clear lack of consumer support, transparency, and accountability. Let’s raise awareness so others don’t face the same!

Froud Company Not Giving My Refund Amount 2 Month Going Also Not Answering My Call Or Mail ORDER ID 7943995 I didn't Accept This From Snapmint

First time I used snapmint i had a good experience. But I face issue when I tried to return one order which is not what I ordered. I am unable to return one product although I mail them I got no reply. Now I have to pay emi for the product which I am unable to used. This is worse

Purchased a razor deathadder mouse over 3 month EMI. Increased my CIBIL score and got the mouse as well. Today on 1st oct 2024, I have ordered thro amazon on snapmint. I have got a piano stand and some other stuff on a 3 month EMI again. Snapmint really does help with finances. Glad I didn't turn out disappointed like a lot of people here are saying.

My ordar id number is 21684192
iTel watch order kiya tha open nahin ho rahi hai kharab product aaya hai please mera order return kijiye snapmint aap ko m ne bahut se logon Ko refer Kiya hai to mere Ko itna Vishwas tha ki poochho mat aur mere sath hi Aisa Ho Gaya
Ordar mat kar na koi is aap se froad app ha koi return policy nahin hai in logo ki aur nahin aapse koi contact Karega na hi aapse koi baat Karega koi matlab nahin hai aur jhak maar ke aap ko emi pay karna padega use kara hua product aur kharab product aapko parcel pakda denge aur aap return ka bologe to koi return policy nahin hai isliye bahut log pareshan Hain koi bhai is app se order na karen to ho sake to logon Ko bhi roko is app se order karne ke liye Maine ise per fir bhi karva Di hai👎👎👎👎👎👎👎👎😡😡😡😡😡😡😡👎👎👎👎👎👎👎👎👎👎

Never do shopping in snapmint they are the worst I haven't seen they will not deliver your order but they always remaind you for payment emi ..never ever make mistakes by installing this worst software ... It's my request ... I'll give 0 rating

i have purchaged so many items from snapmint as washing machine, inverter battery, fans etc after purchaging there is no customer contact no feed back, no any one of items are as branded items there is down quality in every product, no contact for warranty,
no phone call recieved no email reply,
i reccomend that do not purchage items from this app and save your money.

Extremely disappointed with Snapmit's customer support! They keep canceling my orders without explanation or resolution. No attention to detail, no respect for customer requests. Support team is unhelpful and unresponsive. To make matters worse, they don't even notify you if your order is canceled! I had to reach out to the item's company to find out my order was canceled. No communication, no updates, complete silence. Avoid Snapmit at all costs! Poor service, total frustration.

Order id 18709
AWB no - 343591847501

Please do not use this app

Order date 18-08-2024
Book but not delivered how many times
You are end msg emi but order not received how can possible EMI

Not support delivery partner not answering call u r end

Please look into this

I am not happy service 😞
Please refund my money this is fack apps

Last 15 days I am waiting my shipment dayli status out for delivery till time not received please refund my money

My credit score Open limited open

he send massag fir loan after not provided loan this not trusted