Snapmint Opiniões 266

Shamless people. Misleading cashback terms. They will ask you to buy more to get the FLAT CASHBACK they promised. Not recommended at all!

Most trusted shopping app in recent times never missed go for it and also customer support is too good

Title: Extremely Disappointed with Snapmint – Delivered Damaged Product and Refused Support

I would like to share my honest and disappointing experience with Snapmint, an online EMI-based shopping platform, in the hope that others are cautious before making a purchase through them.

On 12th May 2025, I placed an order through Snapmint for a 43-inch Foxsky LED TV, paying an upfront amount of Rs. 2,100 as part of their EMI scheme. The product was delivered on 21st May 2025 to my residence. Unfortunately, I was not home at the time, and the package was received by my senior citizen parents.

The nightmare started when I booked an installation through UrbanClap. During installation, the technician, along with my father, discovered that the TV was damaged. I was shocked and immediately contacted Snapmint support. I shared photos and videos of the damaged TV with their team via email and WhatsApp, as they requested.

To my surprise, Snapmint refused to take any responsibility. They said that without an unboxing video, they cannot help me with a refund or replacement. This is deeply unfair, especially since the product was received by elderly parents who were not in a position to record a video. Not everyone records unboxing videos — especially when the product comes from what we assume to be a trustworthy company.

Snapmint has simply shifted the blame to the manufacturer and asked me to contact them, which is both irresponsible and unethical. I ordered through Snapmint, I paid Snapmint, and I expect Snapmint to be accountable.

To make matters worse, they are now expecting me to continue paying EMI for a damaged and unusable product. I have made it clear that I will not be making any further payments unless I receive a proper resolution.

I strongly advise potential customers to think twice before trusting Snapmint. Their after-sales support is extremely poor, and their policies are unreasonable. If something goes wrong, you’re left completely helpless.
This review is not just to complain but to warn others about the lack of accountability and customer support from Snapmint.

Pathetic experience! Delay in delivery! Wrong products,no refund processed since 9 months
Worst company to deal with! No response on call and no response on email
Refund amt not yet done and no proper response since long!

Snapmint Sabse bekar app h Sale Paisa kha jate h aur saman bhi nhi dete mene order cancel kr diya h pr down payment 15 day ho gye h abhi tak nhi aya h aur bol rhi the 24 hours

Damage Product Delivery
Not choose this app... Full cheeting me. Buying tv fully display damage no return no refund... Customer care complaint my problem then no attending my call. Everyone not select this peoples... 🥹

Very bad app in terms of service and customer support number,
They don't feel or think that it is necessary to address customer's problems.
I have ordered 2 3 times and every time I have received the product late and none of them had any tracking id

I am writing to raise my concerns regarding several recent issues I have experienced with my orders and the corresponding cashback.

Initially, I placed an order for a pair of shoes; however, due to an SMS verification failure, my order was cancelled. As a result, I anticipated receiving a refund of my cashback, yet this has not occurred.

In my subsequent attempts, I utilized my remaining cashback to purchase another pair of shoes, only to encounter another cancellation. To resolve this, I performed an SMS recharge to ensure I could receive notifications, but once again, I did not receive the expected cashback from my initial two orders.

During my third transaction, I again used my cashback; however, I did not receive the necessary SMS confirmation, leading to yet another cancellation. My funds remain unreturned, and despite reaching out to customer support, I have been advised to wait 5 to 7 business days for the cashback to be processed. Unfortunately, I have not yet received any resolution to this matter.

Furthermore, I would like to address a concern regarding the viewing process for cashback within the application. Currently, the only way to access my remaining balance is to search online for "Snapmint cashback," click on the first link, and then select "view all." This process is not user-friendly and detracts from the overall experience.

I purchased apple data cable of rs 1499 but not at all working and unable to return the product

Damage product received, and froud with me

So many spam messages, no way to opt out. These people have no boundaries

I am writing to you to urgently address the issue with my recent purchase of a gaming PC from your company on dec - 8 - 2024. i pay 5099 product received on dec -18 - 2024. Unfortunately, upon receiving the product, I have found that crucial components such as the motherboard, SSD, and RAM are missing from the package.

I have patiently waited for a week for the missing components to be delivered, but to my dismay, no action has been taken on your end to rectify this issue. I would like to bring to your attention that I have not made any EMI payments as of yet, considering the incomplete status of the product I received. Still not resolved my problem they asking emi only

I am compelled to inform you that if the replacement is not processed by tomorrow, I will have no choice but to escalate this matter further. I have all the necessary evidence, including audio and video … pls stop my emi

Thanku Snapmint
जूता जो आपने भेजा है वो वही जूता नहीं है जो मैंने return किया था। खैर आपने जो भी भेजा है उसे मैंने स्वीकार किया है। और मैंने अपने कहे अनुसार अपना EMI pay कर दिया है। यही काम अगर आप पहले किये होते तो कितना अच्छा होता।जो मुझे मेंटली डिस्टर्ब किये इसका मुझे काफी दुख है। आपलोगो के प्रति मेरा पहला रिव्यु काफ़ी शानदार था, आपलोगो ने मेरा विश्वास और दिल दोनों को तोड़ा है। खैर प्रोडक्ट भेजने के लिए धन्यवाद।

Please don't buy through this app. It is a fraud company, here you will be only duped. I request everyone to please raise FIR's against them.

Worst experience, they started to cheat people I have made my EMI payment by using UPI on the same day they deducted from auto debited I have tried to connect with so many time but no reply from them ..they are frauds...

I paid through the Snapmint app on EMI basis after choosing that option on the product site a couple of days ago. Snapmint deducted the amount but there was no order placed on the product website! Now I’m going back and forth with a “bot” customer care rep over email who sends me responses that are not even related to the issue! The product site has not received any payment and they haven’t received an order but Snapmint has deducted money! They’re cheating consumers in broad daylight! I suggest you don’t purchase anything or make payments through Snapmint!

This snapmint is really a scamming app, never suggest it to anyone, at first they'll give installment in myntra, nykaa and some other shopping websites after then they started duping the customer by taking downpayment amount and not despatching the product you ordered. They will send you a notice to pay pending monthly EMI's dues without sending the product you ordered. Despite the numerous complaints through emails the customer executive never care to resolve the issues you have raised nor refund the amount paid as downpayment....but they will send gift card instead. Now the snapmint team even started sending notice to pay installment claiming to be pending. This app is fraudulent and luring and duping customers. I suggest all the aggrieved customers to give feedback and reviews in Google playstore. Once they received the review in Google playstore they will try to contact you.

I have ordered a product through snapmint.Then as the product delivery was late I cancelled the product.I wrote to snap mint customer care that when I have cancelled the product then why you people are showing installment in my future months.No response.. Complaint raised but never resolved.. Pathetic

Indias most dangerous people snapmint dear friends don't use this app very dangerous people....see i have rise the complent Dec 2nd &14th Complent no: 1327006 but still they have not resolved my issues...but I got message from snapmint EMI will be started Jan3rd... without dilevery the product how they will start the EMI.... very very dangerous people... indias most warest customer care service....chetters 😭😭😭😭 shameless service