Snaw Opiniões 

339
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Was initially drawn to buying these cups because this was an English company. However, when the order shipped I saw they were coming from China. I think the company needs to be more transparent on... Ver mais

Classificada 3 em 5 estrelas

The packaging was just awful. It is amazing that the product survived. Treatment of delivery wa appalling . The product was delivered without any instructions on the best way use it. there was no... Ver mais

Classificada 4 em 5 estrelas

The products are great, brilliant quality and although on line my coffee cups and saucers looked expensive, they are not for the quality you get. My only feedback would be the speed of delivery,... Ver mais

Classificada 5 em 5 estrelas

Amazing product, esthetics and quality. Prompt shipping, very well, safely packaged. The entire experience overall was good. Love the their product(s) that I ordered!


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

339 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 19% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(339)

312 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

New favorite coffee cup

Love the mugs. My new favorite mug for coffee and pretty much everything else. Shipping took longer than expected, a few weeks, but worth it for the cups.

5 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful mugs

Beautiful mugs. So aesthetically pleasing. It took a bit longer than I expected to get them, but it was close to the Christmas period. I'd definitely buy again

30 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Superb!!

Would give more stars if I could, fantastic customer service from the team ensuring I was up to date with tracking the package every step of the way.

I purchased the Smokey Gray Glass Slanted Coffee Cups With Wooden Handle, they are beautiful, such a well crafted mug that feels lovely in hand. Have already purchased more and recommended to both friends and family

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Our experience with Snaw was excellent

Our experience with Snaw was excellent. The mugs themselves are beautiful - they don't keep coffee hot, as we thought they might, but they keep cold beverages very cold, which is great. When they're not in use, they look gorgeous on the countertop. Also, in ordering, I made an error in the shipping address, but Snaw made the correction as soon as I brought it to their attention., Very pleased with our purchase and with Snaw's speedy responsiveness to us. The mugs are exactly as lovely as their photograph suggests.

15 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My experience was second to none

My experience was second to none. The website was so easy to navigate . Ordering the items, expected delivery dates given and payment were ease free to do and was delivered within promised time scale with care. The products arrived and wow they are absolutely stunning - they were a gift for my parents who were over the moon with the cups I purchased and have used them every day since receiving them. I will be purchasing again for sure!! Thanks very much Snaw!

28 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Nice gifts

Wonderful customer service!
Beautiful, unique espresso cups and quick shipping.Thank you!

2 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I have not revived my order yet and…

I have not revived my order yet and still waiting

13 de janeiro de 2026
Opinião espontânea
logótipo da Snaw

Resposta da Snaw

Hi Vern, i've just requested your contact information. Please can you provide this so we can help get this matter resolved for you. Thank you in advance and looking forward to hearing from you.

Classificada 1 em 5 estrelas

Buyer beware

I placed and order for a couple of vintage mugs, that are much smaller than anticipated. Photos are super deceptive. And at the same time I also ordered a pair of double wall glass mugs, and this is where the real problems started. They arrived shattered. The packaging was sub par, to say the least. Each mug was in a thin bubble wrap, which then was placed into a STYROFOAM box, then the two styrofoam boxes were placed in a regular shipping bag. No liner, no extra protection, just a good ol' regular shipping bag. So I contacted customer service immediately, to which they actually responded pretty quick. That's the only positive. However, I come to find out the mugs were being shipped from china. In that flimsy packaging. Then I asked for a full refund TWICE, and they completely disregarded my request saying they missed my request, and they already shipped out replacement mugs, which after seeing how little care they put into the packaging and how super fragile the mugs were, I did not want. So, if you decide to purchase from this company, look for all the info so you know the size of the mugs, and keep in mind where it comes from and how it's packaged, and you have to pay for return shipping. In my humble opinion, they are not worth the money or the hassle.

23 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful Cups!

The product is beautiful and they are very good about providing tracking so you know exactly where your item is. I do wish they had communicated more clearly how long it would take to ship.

11 de janeiro de 2026
Opinião espontânea

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