I have ordered an item from them. I subsequently saw the bad reviews here and was concerned to see so many people saying that shipping takes ridiculously long, and items don’t arrive and orders are al... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Amazing service!! I purchased a pair of Bronx boots, couldn't get my size in UK and they were £100 more expensive to buy in UK!! Even paying postage they still worked out £85 less! Also, great choice... Ver mais
It was truly a great experience! Everything the size, color, and overall quality was exactly as I ordered. I highly I am living United States 🇺🇸 I recommend it to people that are living here use it... Ver mais
A empresa respondeu
Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed. Update: upon review under a much brighter light the color does appear to be indeed blue albeit o... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sneakin : Sneakers, Fashion and Trendy Clothing
Informações de contacto
2 rue Lavoisier , 37270 , Montlouis-sur-Loire France , França
- +33 1 86 47 62 58
- contact@sneakin.shop
- sneakin.shop
3,6
Aceitável
156 opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
So far the experience hasn’t been good
So far the experience hasn’t been good. I ordered a pair of Birkenstock shoes, but they were the wrong size. I’ve emailed Sneakin twice about what I need to do to return them for a refund. I’ve received to response.
7 de dezembro de 2025
Resposta da Sneakin
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(please specify your order number again).
Have a great day,
The Spacefoot customer service team
The mystery of the invisible Fred Perry hoodie
I ordered a Fred Perry hoodie and that’s the last I ever heard from the seller except that I got a refund that never showed up either. That was in November here I am a couple weeks later and they want me to write a review on how I like my new hoodie….🙁🤷🏻♂️
20 de novembro de 2025
Resposta da Sneakin
Hello Mr. Perezdiez,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
I haven’t received my package yet also…
I haven’t received my package yet also I contacted the support 2 times still no response
26 de novembro de 2025
Resposta da Sneakin
Hello Mr. Abdrabou,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(please specify your order number again).
Have a great day,
The Spacefoot customer service team
sketchy
I found the whole experience sketchy. The item purchased had a competitive price compared to other retailers so I decided to buy here. But I had to setup an account instead of checking out as a guest. There was only one shipping option and the price for shipping washed out the discount. It was $20+ shipping fee- extremely expensive! Plus no details given as to what kind it was as in ground/2-day/etc. Also the box arrived damaged although the shoes were fine.
27 de novembro de 2025
Resposta da Sneakin
Hello Mr. Finnegan,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
Holy fast shipping!
I cannot believe how fast the shipping was to the U.S.! However, the box was incredibly damaged and these are unfortunately a gift. Luckily, just to my mom, so she won’t care. But, I wouldn’t gift them to anyone else.
21 de novembro de 2025
Resposta da Sneakin
Good morning,
We are pleased that you found your experience satisfying and we would be delighted to receive further feedback on how we can further improve our service.
We hope to satisfy you again soon,
Have a great day and see you soon! 😀
The Spacefoot Team
First time buying from them just check…
First time buying from them just check my merchandise today and it’s atrocious. Send them an email. Never got a response. I’m going to call my credit card company to do a charge back if they do not respond the item that I receive had manufacturing defects
17 de novembro de 2025
Opinião espontânea
Resposta da Sneakin
Hello Mr. Ramirez,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
A happy smooth transaction all the way around
Being able to find the great brands I was looking for, and availability with fast service. A happy smooth transaction all the way around.
14 de novembro de 2025
Resposta da Sneakin
Hello! Thank you for your review and for your loyalty!
We are delighted that you like our products and that your delivery experience met your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we are on the right track.
Feel free to visit the Spacefoot websites regularly!
New products and low prices every day! 😘
The Spacefoot customer service team
Resposta da Sneakin
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
Evaluation
Easy to order, tracking was easy to follow, took a couple extra days to receive but packaging was great.
5 de novembro de 2025
Resposta da Sneakin
Hello,
Thank you sincerely for your trust and for sharing your feedback.
We have taken your comments into account and will strive to make improvements accordingly.
We hope to see you again soon.
Have a wonderful day,
The Spacefoot Customer Service Team
Great fast shipping
Great fast shipping, came earlier than expected, overall recommend.
29 de outubro de 2025
Resposta da Sneakin
Hello Marlene,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Great experience
The overall transaction and quality of the product was great. Of courseI would like quicker shipping but when coming from over seas it seems about par for the course. So they are definitely a legit site that I will be ordering from again.
28 de outubro de 2025
Resposta da Sneakin
Hello! Thank you for your feedback and for your loyalty!
We're delighted that you like our products and that your delivery experience met your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we're on the right track.
Please come back to the Spacefoot website regularly!
New products and great deals are added daily! 😘
The Spacefoot Customer Service Team
Fed Ex says Customs needs documentation…
Fed Ex says Customs needs documentation from you before they can deliver
1 de novembro de 2025
Resposta da Sneakin
Dear Ms. Wallace,
Please be advised that we have taken your feedback into consideration and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(please specify your order number again).
Have a great day,
The Spacefoot customer service team
Resposta da Sneakin
Hello Veronica,
Thank you for taking the time to share your experience on Spacefoot. We're glad to hear that you're satisfied!
See you soon,
The Spacefoot Customer Service Team
Resposta da Sneakin
Hello,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! 😀
The Spacefoot Customer Service Team
return of damaged item refused on day it arrived
My item arrived quickly but damaged. was offered a small amount of money to pay for the repair. However, finding a place to do the repair given my work and family schedule is not an easy thing, so Inasked if I could just rerun it and get a new one. The agent then insisted that returns from the US are not allowed because of “shipping time”. Your return policy does not say US returns are not allowed. I followed all the guidelines for sending pictures of the damaged item within the required time (the day I receieved it, in fact). Your agent stopped communicating with me after I questioned the return policy and asked, again, for the option to send it back.
15 de outubro de 2025
Resposta da Sneakin
Dear Ms. Chasse,
Please be advised that we have taken your feedback into consideration and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to resolve your issue and ensure your satisfaction, we have sent you an email.
We hope that you will be able to read it and that our approach will enable you to have a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
Great Customer Service
I bought a pair of Sebago Dockside from Sneakin. It had a small defect, but their team handled the issue promptly and professionally. Their customer service was excellent, and they resolved everything quickly. I’m a very satisfied customer and would definitely shop with them again!
8 de outubro de 2025
Resposta da Sneakin
Hello,
Thank you very much for placing your trust in us and for sharing your feedback.
Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.
Have a great day! 😁
The customer service team of Spacefoot
Resposta da Sneakin
Hello,
Thank you for your positive feedback. Please know that we are doing everything in our power to offer you the most competitive prices and that your delivery experience met your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we are on the right track.
We are delighted that you enjoyed your experience.
We hope to see you again soon!
Have a great day 😘
The Spacefoot Customer Service Team.
Customs delayed my shipment by the…
Customs delayed my shipment by the product I received was very good.
3 de outubro de 2025
Resposta da Sneakin
Hello,
We sincerely thank you for placing your trust in us and sharing your feedback.
We have taken your comments into account and will endeavor to make improvements accordingly.
We hope to see you soon.
Having a wonderful day,
The Spacefoot Customer Service Team
Resposta da Sneakin
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
my shoes arrived safely and quickly
my shoes arrived safely and quickly! super happy with my new pair.
1 de outubro de 2025
Resposta da Sneakin
Hello,
We are happy that your visit with us was pleasant and we hope to see you again soon!
Come back soon to try all our new offerings!
Have a great day and see you soon! 😀
The Spacefoot team
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