I have ordered an item from them. I subsequently saw the bad reviews here and was concerned to see so many people saying that shipping takes ridiculously long, and items don’t arrive and orders are al... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Amazing service!! I purchased a pair of Bronx boots, couldn't get my size in UK and they were £100 more expensive to buy in UK!! Even paying postage they still worked out £85 less! Also, great choice... Ver mais
It was truly a great experience! Everything the size, color, and overall quality was exactly as I ordered. I highly I am living United States 🇺🇸 I recommend it to people that are living here use it... Ver mais
A empresa respondeu
Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed. Update: upon review under a much brighter light the color does appear to be indeed blue albeit o... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sneakin : Sneakers, Fashion and Trendy Clothing
Informações de contacto
2 rue Lavoisier , 37270 , Montlouis-sur-Loire France , França
- +33 1 86 47 62 58
- contact@sneakin.shop
- sneakin.shop
3,6
Aceitável
156 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They made a wrong right in know time
I can say this company really value there customers feedback, and go over and beyond to make the matter right. My order got mixed up and the response was very quick at resolving the matter.
3 de outubro de 2025
Resposta da Sneakin
Hello,
Thank you very much for placing your trust in us and for sharing your feedback.
Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.
Have a great day! 😁
The customer service team of Spacefoot
I got a pair of Birkenstocks that I had…
I got a pair of Birkenstocks that I had never seen before and they came quickly. Glad I found you!
2 de outubro de 2025
Resposta da Sneakin
Hello! Thank you Penny for your review and for your loyalty!
We're delighted that you like our products and that your delivery experience met your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we're on the right track.
Please come back regularly to the Spacefoot websites!
New products and low prices are available every day! 😘
The Spacefoot Customer Service Team
Did excellent job shipping was fast was…
Did excellent job shipping was fast was able to track and product was as pictured would highly recommend
29 de setembro de 2025
Resposta da Sneakin
Hello Jimmy,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Received wrong size on the 2 pieces of…
Received wrong size on the 2 pieces of bras ordered.
I have sent an email and still waiting for response.
17 de setembro de 2025
Resposta da Sneakin
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Will use again 100% trust!
You had item I needed.
Your communication from order received to delivered, including FedEx info and acknowledgement of delivery.
Price of the item was as seen on a brick and mortar store, plus shipping price was fair.
Thanks
5 de setembro de 2025
Resposta da Sneakin
Hello!
Thank you for your opinion, and for your loyalty!
We are delighted that you like our products and to learn that your delivery experience met your expectations! Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms to us that we are on the right track.
Know that we are doing everything in our power to offer you the most competitive prices.
Don’t hesitate to come back regularly on the Spacefoot sites!
New products and low prices are daily! 😘
The Spacefoot customer service team
Dress arrived just in time for me to…
Dress arrived just in time for me to travel to a family members destination wedding. Fit is perfect. Love it!❤️
26 de agosto de 2025
Resposta da Sneakin
Hello Jennifer,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Well the shipping and time it took to…
Well the shipping and time it took to get to me wasn’t great. That being said, I love the boots!!! So pretty.
2 de setembro de 2025
Resposta da Sneakin
Hello ! Thank you Jennifer for your opinion, and for your loyalty!
We're delighted you like our products.
Don't hesitate to come back regularly to the Spacefoot websites!
New products and low prices every day! 😘
The Spacefoot customer service team
Resposta da Sneakin
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
i heard alot of people saying it came…
i heard alot of people saying it came in a week and my school already started and it never came
26 de agosto de 2025
Resposta da Sneakin
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
The size is totally off
The size is totally off. Can I return them for a bigger size
15 de agosto de 2025
Resposta da Sneakin
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Don't have my shoes and can't get a…
Don't have my shoes and can't get a replied email with tracking. Feels like a scam
8 de agosto de 2025
Resposta da Sneakin
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we would like to know more so that we can resolve this issue.
Please contact our customer service team at customer@spacefoot.com (mailto:customer@spacefoot.com) (quoting your order number)
so that we can find a solution.
Have a great day,
The Spacefoot customer service team
I was a little worried since the shoe…
I was a little worried since the shoe were coming frm France. Got them on time thru fedx very happy they will b my go to frm here on out seen more shoes luv this place😁😀😀
14 de agosto de 2025
Resposta da Sneakin
Hello,
Thank you very much for placing your trust in us and for sharing your feedback.
Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.
Have a great day! 😁
The customer service team of Spacefoot
Great product line
Great product line. Hate the delivery charges @ $35. That’s too high.
31 de julho de 2025
Resposta da Sneakin
Good morning,
We are pleased that you found your experience satisfying and we would be delighted to receive further feedback on how we can further improve our service.
We hope to satisfy you again soon,
Have a great day and see you soon! 😀
The Spacefoot Team
At first I was a little skeptical about…
At first I was a little skeptical about this company. I am used to ordering from teh BIG BOYS and thought this company may not be legit. BUT they came through. The product was awesome and everything I could have wished for.
18 de julho de 2025
Resposta da Sneakin
Hello! Thank you Sara for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Resposta da Sneakin
Hello,
Thank you very much for placing your trust in us and for sharing your feedback.
Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.
Have a great day! 😁
The customer service team of Spacefoot
Shoes never arrived
Shoes never arrived. Not sure if it was a fedex error but still very disappointed. Says delivered and i checked everywhere. Checked cameras no delivery being made. Contacted FedEx they said to contact Sneak’In. No proof of delivery either. I emailed Sneak’In and got no response.
23 de julho de 2025
Resposta da Sneakin
Hello Mr. Farooq,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we have tried to contact you by phone without success.
In order to resolve your issue and ensure your satisfaction, we have also sent you an email.
We hope that you will be able to read it and that our efforts will result in a more positive customer experience.
However, if you would like to contact us by another means, please do so via customer@spacefoot.com
(please specify your order number again).
Have a great day,
The Spacefoot Customer Service Team
great service no complaints
9 de julho de 2025
Resposta da Sneakin
Thank you for your feedback! We are happy to hear that you are satisfied.
We hope to see you again soon!
The entire customer service team at Spacefoot wishes you a pleasant day 😀
Quick and efficient shipping from…
Quick and efficient shipping from overseas. Tracking was easy.
3 de julho de 2025
Resposta da Sneakin
Hello ,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Easy quick and great products
30 de junho de 2025
Resposta da Sneakin
Hello ! Thank you Reedy for your review, and for your loyalty!
We're delighted that you like our products and also that your delivery experience lived up to your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we are on the right track.
Many thanks for taking the time to share your satisfaction 😀
Don't hesitate to come back regularly to the Spacefoot sites!
New products and low prices are a daily occurrence! 😘
The Spacefoot customer service team
Great price on the 40x25x20 cm…
Great price on the 40x25x20 cm international flight backpack that I couldn’t find in the U.S. I was able to track my package just fine. I opted for USPS cheaper shipping since I wasnt in a hurry for the item. Thanks for a great experience!
25 de junho de 2025
Resposta da Sneakin
Hello,
Thank you for your positive feedback. Please know that we are doing everything in our power to offer you the most competitive prices.
And to hear that your delivery experience met your expectations! Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we are on the right track.
We are delighted that you enjoyed the experience.
We hope to see you again very soon!
Have a great day 😘
The spacefoot customer service team.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.