The worst e-commerce experience possible. Where to start. a website and an app, you cant see your purchases on the website even if you can pay, so you need to download the app to follow up the de... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compar... Ver mais
A empresa respondeu
This company is exceptional! First order with the same item it had an issue which has been resolved immediately. 2nd time ordering with the same item, it went very smooth. No hiccups or whatever. Fast... Ver mais
A empresa respondeu
Purchased a Japanese exclusive Popmart skullpanda from this site. This site communicates with via email. Despite it taking 13 days to complete which is the average time of shipping from China to US th... Ver mais
A empresa respondeu
3,9
Bom
231 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da snkrdunk.com
Thank you very much for your review and your kind words! 😊
We hope that you are satisfied with your purchase and we look forward to serving you again in the future, too!
Professional Customer Service Support
Customer Service Support is very professional & fast response.
Item on the platform also up to date
Recommended
19 de outubro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you very much for your kind review and we are thrilled to hear that you are pleased with our team's service!
We look forward to serving you again soon! 😊
This Liberty supreme shirt tee is…
This Liberty supreme shirt tee is fire.SNKRDUNK a good place to buy authentic wear I will buy again.
18 de outubro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thanks for the great review! ❤️
We're thrilled to hear you’re enjoying the Supreme Liberty Tee. 🔥🔥🔥 It means a lot that you trust us for authentic wear.
Looking forward to your next order and serving you again in the future! 🥰
The benchmark company…
The product is no doubt an authentic item. The price or more reasonable than StockX. It is the kind of service everyone should be following. Service well executed and as always a proud customer. Keep up the great relationship you have built with customers.
15 de outubro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you so much for your kind words!🥰
We're thrilled to hear that you're satisfied with your purchase and our service. Your feedback motivates us to keep delivering the best experience possible.
We appreciate your support and look forward to continuing to serve you in the future!
Pleasant App to use
I love the fact that we have a lot of variety of items to choose from Sneakers to Clothings and etc. Always a pleasant experience when using the app. Can’t wait to get more stuffs in the future.
4 de outubro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your wonderful feedback! 🥰
We're delighted to hear that you enjoy the variety of items available, from sneakers to clothing. It’s our goal to provide a pleasant shopping experience, and we’re thrilled that you feel this way.
We can’t wait to see you back for more in the future!
Happy shopping!
Great service every time.
14 de outubro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you for using SNKRDUNK and for your kind review! 🙌
We are thrilled to hear of your positive remark on our service!
Should you need any further assistance, please don’t hesitate to reach out. :D
We look forward to the opportunity to serve you again soon. ❤️
very good service for sure
very good service for sure ，my item reached in time thank you so much
9 de outubro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you for shopping on SNKRDUNK! ❤️
We are glad to hear of your positive experience in using our service. 😁
Thank you for your review and if there is anything else we can help you with, please do not hesitate to contact us anytime.
We look forward to assisting you again in the future!
I had good experience with my first…
I had good experience with my first purchase. The pricing on the app is a little confusing and not clear though. Overall good experience. Good shipping time. I got what I need.
7 de outubro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you for shopping with us on SNKRDUNK 🙌
We are pleased to hear that you had a good first experience.
We hope to be able to serve you again in the near future!
We would like to assist you in making your experience easier next time, so we would appreciate it if you could contact us regarding any concerns you may have ☺️
Thank you so much!!!!
AMAZING EXPERIENCE
This company is exceptional! First order with the same item it had an issue which has been resolved immediately. 2nd time ordering with the same item, it went very smooth. No hiccups or whatever. Fast delivery timing as soon as the item passed their auth. They are my new favorite platform to order now.
25 de setembro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you for shopping on SNKRDUNK🤝
We are happy to hear that you had a good experience!
We hope you will continue to find wonderful items in the future.
If you have any requests for the service, feel free to email us at any time☺️
Thank you so much!!!!!
SNKRDUNK’s Authentication Credibility
SNKRDUNK’s authentication process is very reliable as it guarantees the customer that the product is genuine and instills purchase confidence. Item received was verified to be authentic and this is my 3rd purchase from SNKRDUNK. No more L’s, only W’s!
28 de setembro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your great comment!!!!
We are very happy to hear your comments on the things we are working on with special effort.
As you may know, as well as the visual inspection process by specially trained authenticators, we also carry out a double check using the latest technology such as X-rays, and we promise to continue to provide perfect products by making use of our extensive experience and knowledge.
Thank you so much and we hope to be able to be of service again soon🤝
The sneaker app is quickly gaining many…
The sneaker app is quickly gaining many followers all over the world. Seller & Buyer friendly platform to sell/get your heat. Cheers!
26 de setembro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your kind comment! ☺️
We are glad to hear your opinion about our app and we will strive to make it even easier to sell and buy items on it! 🙌
Thank you again and we hope to continue to be able to be of service in the future as well! 🎉
I have received many sneakers (25+)…
I have received many sneakers (25+) without any difficulties. I actually prefer to order from this app.
10 de setembro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you for always using SNKRDUNK☺️
We are very happy to receive such great comments!
We will do our best to make it easier to use, so please continue to use our services in the future🙌
We thank you again for your review and we look forward to serving you again soon!
Albeit I was skeptic at first it turned…
Albeit I was skeptic at first it turned out to be a great experience. From the original purchase to the authentication and the delivery of my home
1 de setembro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you very much for your comment about your experience buying on SNKRDUNK! We are very grateful and happy to hear that you decided to trust us and that you had a positive experience in return! 🥹
We truly appreciate you taking time to write such a nice review 😊 If you have any questions or suggestions for us, feel free to contact us at any time, we will be happy to be of help!
Thank you and we hope to be able to be of service again soon 🙌
Hydrapple EX SAR NM
Ordered japanese Hydrapple EX SAR, came quickly from japan, passed through SNKRDUNK quality control and arrived in a penny sleeve in a toploader in a plastic sleeve with a tamper-proof sticker, in cardboard in a box with packing peanuts. I did pay 13$ for shipping but it was worth it.
6 de setembro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you so much for your review about your experience on SNKRDUNK! 🤗 We appreciate you taking time to leave a comment!
We are always working on providing high-quality service, so if you have any suggestions or questions for us, feel free to contact us at any time!
We thank you again for your patronage and we hope to be able to be of service again soon! 😊 🤝
Very easy to shop and great prices
12 de setembro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your comment about our service! 🥳
We are pleased to hear that you were satisfied with our service!
We will continue to strive in order to provide high quality support, so please feel free to contact us if you have anything you want to ask us. We will be happy to be of help! 🤝
Great service and they are very…
Great service and they are very responsive. Satisfied with the purchase I made recently.
10 de setembro de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you so much for your positive feedback about your purchase on SNKRDUNK! We appreciate you taking time to leave a review! 😄
Feel free to contact us anytime if you have any questions or requests! We will continue doing our best in providing the best service possible in the future as well 🤝
Asked for photo Id to be emailed 👎🏼 identity theft waiting to happen
Tried to make my first purchase. Thought I'd give them a chance. Completed login process, email and phone number identification and pressed purchase on a pair of of Air Max 1 Concepts "Heavy". Imagine my disappointment when it showed there was an error, so I contacted customer service and this was their response:
We have confirmed that your account has been flagged because our monitoring system has identified possible fraudulent activity. For your security, we have implemented measures to restrict your account.
In order for us to confirm the current status of your account, kindly provide us with the following:
- A valid identification document with a photo that shows your full name, address and expiration date.
Deleted the account straight away and not going back. Why would I risk sending my personal legal document on an email and risk having my identity stolen just to buy a pair of kicks 😄.
I am not gullible enough to think some of my info is not already online, but I know better not to send them my photo id just for a pair of shoes.
I would use this website if cheaper than Stock X (the shipping is a killer) but I wouldn't recommend it as I think it's absurd that they ask for legal documents to be sent online. 👎🏼
Replying to your reply: Thanks for taking the time to reply, I understand that's your policy and I don't agree with it hence why I deleted the account straight away. My bank or Paypal can look after my account security. My details shouldn't have been flagged in the first place as it was my first purchase and all my details were correct. If people want to send you all the information, that's up to them, I don't see a guarantee that my information (which I already supplied enough of while signing up) won't be shared with other parties, so I won't supply it (am I supposed just to take Snkrdunk's word for it) and if your support service person couldn't help me further, I am happy just to buy the sneakers from somewhere else. Cheers
26 de agosto de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you for your comment regarding this matter.
We apologize if our response did not make you feel comfortable regarding sharing your personal information.
Although we understand your concerns, rest assured that these are measures taken by our company in order to guarantee the safety and security of all our customers in order to avoid the possibility of unauthorized usage, and we implement strict security measures information received from our customers in order to avoid occurrences such as leaking personal information.
We thank you for your understanding regarding this matter.
I had a question about listing…
I had a question about listing something they got back to me very quickly and answered my questions and were very nice and professional about it.
18 de agosto de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thank you so much for choosing SNKRDUNK!
We appreciate you taking time to leave such a nice review about our service!!
If there is anything else we can help you with, please do not hesitate to contact us again anytime! 💪
We thank you again for your kind words and look forward to be of service again soon! ✨
Very good service
19 de agosto de 2024
Opinião espontânea
Resposta da snkrdunk.com
We are very pleased to hear that you are satisfied with our service! ☺️
Please do not hesitate to contact us at anytime should there be anything we can help you with!
Thank you for your comment and we look forward to be of service again soon!
SNKRDUNK is my go-to for sneakers
SNKRDUNK is my go-to for sneakers! The selection is always on point, especially with models that are hard to find in the local market but available in Japan. The secure authentication gives me total peace of mind, and their customer service is super responsive. Shipping is fast, with neat packaging. Highly recommend!
1 de agosto de 2024
Opinião espontânea
Resposta da snkrdunk.com
Thanks for the wonderful comments!
We will continue to do our best to serve and satisfy you at all times, and we hope you'll use our service again in the future :))
Feel free to contact us anytime if you have any requests in the future so that we can improve our service quality even further! 🤝
Thank you!
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