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Classificada 5 em 5 estrelas

We have ordered from Soho Poms multiple times and each time we are blown away by the quality of their bags and other pup items! We have 2 of their carriers which our Pomeranian LOVES! He even uses it... Ver mais

Classificada 5 em 5 estrelas

Brilliant service. For one, the Moomin bed design is adorable, great materials and my new pup instantly took to it. The downside was so too did my mum’s dog, so I had to order another for her, too! 😂... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The bag I purchased is of the highest quality, I’m really impressed. The design is brilliant, my dog Alan settled really well inside it which he has found difficult to do in other doggy carry bags. T... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

SohoPoms dog Carrier large (Pink). Found this company via a google search - fantastic! Top quality products. Am so pleased with this carrier and my fur baby (pug of 9kgs) loves hopping in and being ca... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para animais de estimação

Escrito pela empresa

At Soho Poms we feel that it’s important that both dog and owner feel extra special and have the finest products to choose from. It’s for this reason that we’ve developed a unique brand that specialises in delivering you and your pooch amazing items 🐶🐾❤️


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

127 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(127)

60 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Moomins harness and collar

Very pleased with the moomins collar and harness. Fits my lhasa really well.
Good quality. No complaints at all. Thank you

1 de julho de 2026
Opinião espontânea
logótipo da Sohopoms

Resposta da Sohopoms

Dear Nicki,
Thank you so much for your lovely review! We’re delighted to hear that the Moomins collar and harness fits your Lhasa so well and that you’re happy with the quality. It means so much to us to hear such positive feedback.

Thank you for choosing Soho Poms, and we hope your pup enjoys their new set! 🐾

The Soho Poms Team

Classificada 5 em 5 estrelas

Always have a great experience with…

Always have a great experience with sohopoms

5 de junho de 2026
logótipo da Sohopoms

Resposta da Sohopoms

Dear Jennie,
Thank you so much for your kind review! We’re so pleased to hear that you always have a great experience with Soho Poms. Your continued support means the world to us, and we look forward to welcoming you back again soon.

The Soho Poms Team

Classificada 5 em 5 estrelas

Fast dispatch and great communications

Fast dispatch and great communications. Item arrived in great condition thanks.

6 de junho de 2026
logótipo da Sohopoms

Resposta da Sohopoms

Thank you so much for your lovely review! We’re delighted to hear that your order arrived quickly and in perfect condition. We’re also so pleased that you were happy with our communication throughout the process.

Thank you for your support, and we hope to see you again soon!

The Soho Poms Team

Classificada 5 em 5 estrelas

Moomin and Great Service!

Brilliant service. For one, the Moomin bed design is adorable, great materials and my new pup instantly took to it. The downside was so too did my mum’s dog, so I had to order another for her, too! 😂 I changed my mind on the size when I initially ordered, but was very fortunate that I caught it early enough and asked the CS to chance it, which they did. Brilliant item, fast delivery and I’ve already ordered another! ❤️

28 de maio de 2026
Opinião espontânea
logótipo da Sohopoms

Resposta da Sohopoms

Dear Demon,
Thank you so much for your wonderful review! We’re delighted to hear that your new pup loves their Moomin bed, and it sounds like your mum’s dog approved of it too! 😂

We’re so pleased our customer service team was able to help with changing the size in time, and that you were happy with both the product and delivery. Thank you so much for your continued support and for placing another order with us already.

We hope both pups enjoy their cosy new beds! ❤️

The Soho Poms Team

Classificada 1 em 5 estrelas

I ordered shampoo

I ordered shampoo, gel, and a mask for my dog ​​over a month ago. It wasn't delivered, I didn't get a refund, and they're not responding to emails. It looks like a scam.

27 de abril de 2026
Opinião espontânea
logótipo da Sohopoms

Resposta da Sohopoms

Dear Olesya,
We’re very sorry to hear about your experience and completely understand your frustration.

Please could you email us directly at sales@sohopoms.com with your order number so that we can investigate this for you as a matter of priority. We can assure you that we are not a scam, and we would very much like the opportunity to resolve this issue for you.

We look forward to hearing from you and getting this sorted as quickly as possible.

The Soho Poms Team

Classificada 1 em 5 estrelas
logótipo da Sohopoms

Resposta da Sohopoms

The delay occurred because one of the items you purchased was a pre-order shampoo, which meant that the order could not be dispatched until this item became available. (You would have been notified at checkout).

We are sorry for any inconvenience caused.

The Soho Poms Team

Classificada 5 em 5 estrelas

Fabulous Company

Fabulous Company, products and customer service!
My boys LOVE there large SoHO carrier bag so much !
They sit in it even at home 🫶🏻

11 de maio de 2026
Opinião espontânea
logótipo da Sohopoms

Resposta da Sohopoms

Dear April,
Thank you so much for your lovely review, We’re delighted to hear that your boys love their large Soho carrier bag so much that they use it at home too – that’s exactly what we love to hear! 🫶🏻

Thank you for your continued support, and we hope your boys enjoy many more cosy adventures in their carrier.

The Soho Poms Team

Classificada 5 em 5 estrelas

Couldn’t recommend Soho Poms more

We have ordered from Soho Poms multiple times and each time we are blown away by the quality of their bags and other pup items! We have 2 of their carriers which our Pomeranian LOVES! He even uses it as a bed when we’re out and about as each bag has a reinforced padded base which is very comfy. We have also brought Soho Pom’s own rose shampoo and it always leaves our Pomeranian’s hair so soft and bouncy.

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We love Soho Poms!

We have been using Soho Poms since my Pomeranian Melvin was a puppy. We now have three of their carriers; Rainy Bear, Berwick and Camden and love them all! We also get our harnesses from them because they do an excellent range of step in styles for pups who don’t like anything going over their head. Everything we’ve bought is such high quality and beautifully made, we get so many compliments when out and about. They really do pay attention to detail as well with things like a poop bag dispenser inbuilt in the Berwick carrier and a couple of zipper pockets so I’m not carrying everything in a separate bag. The customer service has been nothing but excellent and we look forward to seeing the new ranges! Would 100% recommend not just for small pups but all sizes! 🐶 ♥️ 🐾

4 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have ordered here last tear

I have ordered here last tear. And this year I got new puppy so I had to order for him too! The Moomin products are amazing! All of my three dogs have moomin leashes and collars, all different colors! Good quality and very cute moomin characters🩷

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Shampoo and conditioner

Purchased the shampoo, conditioner and leave in for the new Pom puppy. It smells amazing and she is so lovely and soft and extra fluffy after first bath. The leave in conditioner is amazing too. So great for use in between baths. My Bonnie’s hair definitely smells better than mine!!! Thank you SohoPoms!

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

All the items I've purchased from…

All the items I've purchased from Sohopoms are impeccably made. Every little detail counts. Everything is well-thought-out and made to the highest standard. Email contact is also a pleasure; the ladies are very kind and helpful. I'll definitely be back for more things for my dog. I recommend them to anyone who's unsure; you won't be disappointed!

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous customer service

Ordered a lovely dog bag from Sohopoms which sadly was too small for my dog. I returned this back to them and annoyingly had an issue with the return postage. The team were so helpful in helping me get this resolved. It's a real rarity these days to get genuine help from a genuinely nice team. Special shout out to Charlotte for all her help.

Can't wait to shop again!

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing 5* service

I've shopped at Soho Poms a few times and every time the service has been great! This time in particular it has been amazing, I needed to return a few items to a smaller size which was pretty much seamless. After Soho Poms receiving my items back, they were shipped straight away so I could have them next day - amazing! The communication was always quick, easy and professional. The items itself are 5* alone, the quality of them are really really good and look amazing on my Pomeranians. I would absolutely recommend Soho Poms! Very happy :)

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

Really gorgeous products, my CKC puppy, Lupin, absolutely adores his carrier tote. We had a bit of an issue with the zipper breaking, however the customer service was amazing - Charlotte has been beyond friendly and helpful. We will 100% be buying more from here in the future!

23 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

UNBELIEVABLE CARING COMPANY

Amazing from start to finish…
What company replies to you on a Sunday!?
Soho Poms does ❤️
I purchased one of their newest range bags and wow, they have updated them to the highest standard. They are so cool with the poo bag, treat pouch matching harness and leads! Just unreal. Absolutely love it and just can’t wait to keep buying once I get paid!
Thanks Soho Poms for making some luxury yet durable products 🥰🥰🥰🥰

22 de fevereiro de 2026
Opinião espontânea

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