My experience with Solar garden has been exceptional! Around 2 years ago I purchased about 30 ground Solar lights for around our home as lighting was quite minimal in our street. Over time they s... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Our new outdoor lights are perfect. They brighten up our front yard and highlight our date palm exactly as I had hoped. Unfortunately they initially were lost in transit - however as soon as I contac... Ver mais
Solagarden would have to be the best company to deal with .... firstly their lights are a game changer in my outdoor area...outlast any solar lights ive ever had.... customer service is fabulous..... Ver mais
solargarden has got it all together. On a recent order there was a problem at the payment stage so i asked Solar garden for advice and help this was late afternoon, i had a reply with the hour aski... Ver mais
Informações sobre a empresa
Escrito pela empresa
SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.
Informações de contacto
121 King William Street, 5000, Adelaide, Austrália
- hi@solagarden.com.au
- solagarden.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic products and service
I couldn't be happier with both the products and the customer service from this company.
I purchased several solar lighting products, and whilst one type of light unfortunately stopped working, all of the others have continued to perform perfectly. I contacted the company about the faulty item, and they responded immediately. There was no lengthy process and no hassle whatsoever—they simply arranged a replacement without hesitation.
It's refreshing to deal with a company that genuinely stands behind its products and values its customers. Their customer service is outstanding: friendly, efficient, and professional from start to finish.
I highly recommend this company to anyone looking for quality solar lighting backed by exceptional after-sales support. It's rare to find service this good these days, and they've certainly earned my trust and future business.
We love our 3 lots of solar lights…,we…
We love our 3 lots of solar lights…,we purchased 1 set to see how they were, then proceeded to order more
They are very well made and super bright and last a long time on a single charge
We are extremely happy
Thankyou
I have purchased several sets of solar…
I have purchased several sets of solar lights for myself and family. They have proven to be a great product, reliable and look great. We have only just replaced the first solar panel after 4 years on continuous use. The lights have been left on the entire time during our frosty winters and scorching summer sun. The customer service is excellent and fast delivery. I would highly recommend this product.
Excellent pre/post sale customer…
Excellent pre/post sale customer service.
Solagarden go out out of their way to deliver a product that works and is reliable.... no hassles.
In this case the 6" battery chainsaw and associated items.
Very highly recommended.
It was an all-round great experience
It was an all-round great experience.
I first bought a solar festoon set in 2022 for $129.
It came quickly and was exactly as described, and I had it on every night for 4 years - looking great.
When it stopped working a few weeks ago, I emailed them as I see there's a lifetime guarantee.
Paul answered my email almost immediately to tell me the lifetime guarantee didn't start till 2023 - but still are replacing it free of charge!!!
Absolutely trustworthy -- great product, great service.
I recommend them unreservedly.
Looked at site and the products were as…
Looked at site and the products were as advertised
Would highly reccomend
Love the lights but didn’t get the remote but emailed and they quickly responded and one was sent in the post.

Resposta da SolaGarden
Easy Straight forward ordering ~ quick…
Easy Straight forward ordering ~ quick delivery ~ haven’t installed yet but hoping the product stands up to its reputation 👌‼️
Perfect solar garden lights
Very good string big bulb garden solar lights easy to put up ,very good quality would deffo buy again
Our lights are great
Our lights are great. The service was also great.
Customer Service
After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the response was immediate and he informed me that replacements would be sent out straight away. That is what I call great customer service. Big thanks Paul.
Fantastic Customer Service
I emailed Paul with a problem with my solar lights .
He could not have been more helpful. He responded promptly and was very courteous .
The problem could not be resolved so Paul has ordered a new set of lights for me.
I highly recommend this company to anyone thinking of purchasing Solar Lights.
AWSOME customer service
We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working.
I contacted management and they responded the next day and a replacement is on the way. That’s really good customer service.
I believe the seal on the switch was faulty so a random issue in my option but very impressed with their response
Replacement Festoon Solar Lights
Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden.
We have 2 sets of festoon lights. I could not remember when we had purchased them. When one set stopped working all together & the other partly stopped working, I contacted the company by email. I received a quick response from Paul, who had found our purchase date, being 4 years ago.
They now offer lifetime replacement. This only started in 2024.
I was absolutely thrilled to be told that the company in good faith would send us 1 replacement set, even though ours were purchased before this came into affect.
Please support this company, they go above & beyond.
Awsome product and service
We have had the solar lights that have been going, rain, hail and shine. I buy them as presents for family. I highly recommend this company. Excellent service, good communication and great products. You wont be disappointed purchasing from this company.
Big HUGE shoutout to Paul and SolaGarden.
Big HUGE shoutout to Paul (and others) from SolaGarden.
Greatly appreciated the quick, professional follow-up customer service to our after sales enquiry and the no hassle replacement of a part for our 6" battery powered chainsaw. It's a little beauty of a product and is highly recommended.
Would surely recommend their products to others as needed. Thanks. John T.
This company can be trusted 100%.
This company can be trusted 100%.
I emailed to say that my lights had stopped working and Paul arranged for another set to be sent.
Turns out it was my error.
Now up I'm to my 4th set of lights - maybe to gift to my neighbour because I've run out of room!
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Absolutely fantastic service! The warranty replacement for the festoon lights was handled quickly and professionally. The team made the whole process incredibly easy — nothing was a hassle.
It’s a pleasure doing business with a company that genuinely looks after its customers. Highly recommend
As good as all the reviews
As good as all the reviews, quality product at a good price.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







