My experience with Solar garden has been exceptional! Around 2 years ago I purchased about 30 ground Solar lights for around our home as lighting was quite minimal in our street. Over time they s... Ver mais
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Leia as opiniões dos outros
Our new outdoor lights are perfect. They brighten up our front yard and highlight our date palm exactly as I had hoped. Unfortunately they initially were lost in transit - however as soon as I contac... Ver mais
Solagarden would have to be the best company to deal with .... firstly their lights are a game changer in my outdoor area...outlast any solar lights ive ever had.... customer service is fabulous..... Ver mais
solargarden has got it all together. On a recent order there was a problem at the payment stage so i asked Solar garden for advice and help this was late afternoon, i had a reply with the hour aski... Ver mais
Informações sobre a empresa
Escrito pela empresa
SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.
Informações de contacto
121 King William Street, 5000, Adelaide, Austrália
- hi@solagarden.com.au
- solagarden.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic works great
Fantastic works great, a great asset to my garden. I have two set of lights makes my garden looks amazing.
Incorrect purchase
I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediate and problem resolved. I'm returning incorrect lights and correct lights posted. Great company to deal with. I had no issues and emails responded to quickly.
Amazing customer service
Amazing customer service, prompt responses with a great outcome.
Great response to my problem!
Great response to my issue with solar decking lights.
Received replacement goods in a timely manner.
Great experience
I found my experience with this company very good. My lights are exactly as described, and very good quality. I couldn’t be happier. They look great in our outdoor area
the deck lights are rubbish
the deck lights are rubbish as they are solar but stay on continuesly. Wont charge as it doesnt see daylight even though there in the sun. should have given this money to the salvos instead of wasting money.

Resposta da SolaGarden
Great products and awesome customer service
What an awesome company to deal with. My solar lights look fabulous in my garden. The quality of service from Paul was excellent. Thank you very much.
Complete scam site… Drop shipped rubbish
Complete scam site… just drop shipped items from China. As soon as I unpacked the items I could tell by the dodgy packaging no “SolaGarden” branding.
I purchased deck lights x 8 for $74.
And Upgraded LED ground lights x 4 for $79.
Found them on Alibaba site:
Deck lights are $5.24 for 16 of them. Ground lights are $8.35 for 12 of them.
Check for yourself before buying!
Their markup is astronomical, which explains how they can just replace them for you when they inevitably break in a few months. It’ll take years of replacements before they’d take a loss, and by then most people would just give up with the process.
Such a scammy & unethical business model SMH.

Resposta da SolaGarden
From my own experience Solagarden and…
From my own experience Solagarden and especially the owners of the company pay special attention to a personal service.Treat their customers with good old fashioned care and attention. If you have any issues with your orders they make every effort to rectify it straight away. I would recommend this company for service and Value. Thank you Stephen W
Not all the ground lights are lighting…
Not all the ground lights are lighting up at night even when been in full sun.
Those that do light up look good

Resposta da SolaGarden
Great Customer Service
I already loved my solagarden LED ground lights but when 3 of them stopped working properly 12 months after purchase i reached out to Customer Service. They happily responded with "we have requested a replacement to be shipped to you"; a week later and I received 4 in the mail. So very happy that this company definitely backs its warranty. Thanks SolaGarden.
I love my new lights!
I love my new lights!! Exactly as shown on website. Arrived quickly. So bright, they look amazing.
100% failed. 100% in landfill within 1 year!
We bought 48 LED uplights in total. Like many reviews you see, at first they looked great and worked well. Then they started to fail. We had to video them to show SolaGarden they had failed before they would replace them, we eventually gave up trying to replace them and 100% of them have failed within one year and we couldnt even send them to ewaste, they have ended up in landfill. Nothing more than cheap garbage. Save your money!

Resposta da SolaGarden
What a great company to deal with
What a great company to deal with. Unfortunately I had problems with my lights but Paul is honouring the lifetime guarantee and is replacing my lights. I love the product and look forward to lighting up my garden again. Thanx
Absolutely great company to deal with…
Absolutely great company to deal with and best customer service. It was no trouble to replace a couple of faulty lights. Paul is a great guy. to deal with.
I have recommended these products and this company to many friends and purchased several sets for them. Everybody is happy.
Hooray to Paul
Some of my lights stopped working. I reached out to Paul if there’s a way for me to fix them. He instead sent replacements to the lights not working.
Can’t find a company who does this.
Really, really appreciate the kindness and generosity.
I highly recommend this company and will be buying more from them.
Thank you soooo much, Paul!!!!
Fantastic product & excellent customer service
I've had two sets of SolaGarden festoon lights adorning my garden for the last few years and have been very impressed with the quality and durability of the product. Recently, one set has not been working properly. When I reached out to the company, they responded very quickly with some troubleshooting tips. When they proved unsuccessful, I was assured that as there is a lifetime guarantee on the lights, a replacement set would be sent to me.
It's great to deal with such a responsive company, that lives up to their promises.
Excellent customer service
Absolutely thrilled with these outdoor spot solar lights I bought from Solagarden!
From the moment I set them up, I could tell they were a quality product, so easy to assemble and give off great light that has different brightness settings.
What really stood out to me, though, was the exceptional customer service. I reached out to see if delivery could be expedited for a gathering at my place, and Paul Giray went above and beyond to make it happen. He stayed in touched, responded swiftly to messages and arranged priority delivery, and the lights arrived right on time.
It’s rare to find both a fantastic product and such outstanding service these days. I genuinely couldn’t recommend them highly enough!
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