Soru Jewellery Opiniões 

377
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sadly i had a faulty earring. I am a fan of Soru earrings, they are beautiful, starting bit of a collection... Due to busyness of day life i left for a while to contact Soru regarding this. Eve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering was easy as illustrations and descriptions of the product were very good. The chain I ordered is very pretty.

A empresa respondeu

Classificada 5 em 5 estrelas

I was unsure as to whether Soru's charms were compatible for all bracelets. So I messaged via what's app. Deb responded and was unbelievably helpful. She even suggested small charms that wouldn't be t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered the Treasures Sun earrings (absolutely stunning, though just a bit too warm for my skin tone). When I made my return, I left this feedback—and was genuinely blown away when Zahide reached... Ver mais

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Informações sobre a empresa

  1. Ourivesaria
  2. também em
  3. Joalharia personalizada
  4. Joalheiro
  5. Loja de acessórios de moda
  6. Loja de lembranças
  7. Negociante de diamantes

Sobre Soru Jewellery

Escrito pela empresa

Soru Jewellery

Our vision is to create statement jewellery that exudes creativity, happiness and Italian flair, made using high quality materials and sold at attainable prices.

Our jewellery is designed in the UK and is ethically handmade mostly in Italy and Turkey, using solid gold, gold plated solid silver and genuine gemstones.

Drawing inspiration from nature, our collections are closely connected to all things celestial and nautical, including suns, moons, stars and shells. Loved among influencers and celebrities, including the Royals, The princess of Wales is known to have worn Soru Jewellery on many occasions.

Our statement pearl earrings and hoop earrings have gained cult status and are instantly recognisable as Soru and our detachable charm collection is versatile and fun.

Founded by sisters, Francesca Kelly and Marianna Doyle in 2013, Soru Jewellery has become the go to brand for beautifully made statement jewellery using the finest materials at an attainable price.

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Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

377 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(377)

37 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I made an enquiry about a recently…

I made an enquiry about a recently purchased order and the customer service team responded very promptly and efficiently. Great service!

25 de novembro de 2024
Opinião espontânea
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi James,
Thank you so much for taking the time to leave your review for us, we really appreciate it and are happy to hear that you were pleased with the service you received :-)

Classificada 5 em 5 estrelas

Beautiful necklace as always

Added to my Soru colllection as have had my eye on this beautiful cross. Greatest decision made. Lovely quality as always. I just wish the chain was longer as ended up buying an extension. Size of cross needs it ti be a longer length in my opinion. Didnt stop me buying it though!

12 de novembro de 2024
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi Kambole,
Thank you so much for taking the time to leave your review for us, we really appreciate it and hope you enjoy wearing your Cimelio Cross, one of our newest styles that i'm so pleased you like too. Noted on the chain length- im glad that we had that extender to help adjust to your preferred length and we look forward to welcoming you back again soon :-)

Classificada 5 em 5 estrelas

Gorgeous jewellery

Gorgeous jewellery and beautifully packaged. Arrived quickly and my daughter was delighted with her gift!

13 de novembro de 2024
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi Margarita,
Thank you so much for taking the time to leave your review for us, we really appreciate it and are so pleased to hear that your daughter loved her thoughtful gift!

Classificada 5 em 5 estrelas

Lovely earrings which are the prefect…

Lovely earrings which are the prefect size

12 de novembro de 2024
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi Sandra,
Thank you so much for taking the time to leave us your lovely review, we really appreciate it and hope you enjoy wearing your new earrings

Classificada 4 em 5 estrelas

Molto buono

Always a good shopping experience with Soru. Gorgeous, unique products and great customer service. Whats not to like?

11 de novembro de 2024
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi Karan,
Thank you so much for taking the time to leave your review for us, we really appreciate it. I'm pleased to hear you were happy with our service and really hope you love wearing your new necklace :-) We look forward to welcoming you back again soon

Classificada 5 em 5 estrelas

Excellent Customer Service

Had an issue using discount code when making purchase and Soru Customer Service sorted it out without any fuss and immediately refunded me the value of the discount amount. Excellent product and excellent after sales service

13 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service received from Deb over the last few days that has made a loyal customer very happy - and means that Soru is still a favourite brand. She really did go above and beyond to help. Thank you so much.

20 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We’re very helpful when I had to return…

We’re very helpful when I had to return a ring for a repair, it was within the warranty period and they clearly told me how to return the item and kept me up to date on its progress.

30 de outubro de 2024
Opinião espontânea
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi Nichola, Im really pleased to hear this. Thank you so much for taking the time to leave your review for us, we really appreciate it and hope to welcome you back again soon.

Classificada 5 em 5 estrelas

Spettacolari!

The Elena earrings are truly show-stopping – spettacolari, as we’d say in Italian. They're beautifully crafted, ever so flattering and delightfully lightweight, so I can wear them comfortably all day. The intricate details are gorgeous, and every time I wear them I feel transported to a summer evening by the Adriatic sea back home. The fact that they share my mum's name makes them even more special!

As a returning SORU customer, I was already familiar with the brand's excellent quality, and once again they did not disappoint. I will definitely be back for more wonderful pieces

11 de outubro de 2024
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi Carolina,
We are blushing right now! Thank you so much, and how special that these are your mums name too- i really love that :-) Really appreciate you taking the time to leave your review for us and hope we can welcome you back again soon

Classificada 5 em 5 estrelas

Beautiful stylish jewellery

Beautiful well made very stylish jewellery and excellent customer service

10 de outubro de 2024
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Resposta da Soru Jewellery

Hi Anne, Thank you so much for your lovely review and kind words i will be passing onto the customer service team :-)

Classificada 5 em 5 estrelas

Beautiful Charm

Soru has the most exquisite jewelry, fast shipping with dependable shipper and great customer service. Very pleased with Soru.

14 de outubro de 2024
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi Chelciara, Thank you so much for taking the time to leave your review for us, we are really pleased to hear you are happy with the service you received and noticed the great shipping partners we use to ensure the process is as smooth as possible :-) We look forward to welcoming you back again soon

Classificada 5 em 5 estrelas

Gift Yourself

I am 64 years old. This is the first time in my life that I have treated myself to “good” jewelry. I am so pleased with my earrings. They are simple, classy and will look good with any outfit. The packaging was gorgeous- it made me feel like I gave myself a beautiful gift.

10 de outubro de 2024
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Resposta da Soru Jewellery

Hi Kate,
Oh what a lovely review thank you so much! This made me so happy to read... i'm very pleased to hear you finally treated yourself, i really hope this wont be the last time, we all need to treat ourselves from time to time :-) Thank you so much for taking the time out to leave your review for us too

Classificada 5 em 5 estrelas

Perfect

The jewelry I purchased is such nice quality and looks great. Love them!

14 de outubro de 2024
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi Allison, So happy to hear this! Thank you for taking the time to leave your review for us

Classificada 5 em 5 estrelas

Heavenly Catania Cross Necklace

I’d been coveting this beautiful necklace for months and finally decided I needed to have it in my summer wardrobe! It’s so well made and looks elegant and classy on its own or layered with a gold chain. I feel so chic wearing it! Lovely packaging and quick delivery. Love Soru! X

7 de outubro de 2024
logótipo da Soru Jewellery

Resposta da Soru Jewellery

HI Claire,
Good choice, i really love this style so much and so pleased that you do too! Thank you for taking the time out to leave your review for us

Classificada 5 em 5 estrelas

Delicate Treasure …

I received your lovely Treasures Laran Pendant necklace and enhancer yesterday. They are far more beautiful than I imagined. I own three expertly designed pieces of Soru jewelry, and I love them all.Brava! Carole Schwack

10 de outubro de 2024
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi Carole, Thats just wonderful to hear! I love the Laran pendant, one of our first ever designs :-) Thank you for taking the time to leave your review for us and i hope you enjoy wearing your new necklace

Classificada 5 em 5 estrelas

I love the jewellery very much

I love the jewellery very much. Modern yet classic looking too. Very desirable and glamorous pieces. Lovely quality and beautiful packaging.

8 de outubro de 2024
logótipo da Soru Jewellery

Resposta da Soru Jewellery

Hi Sandra, Thank you so much for taking the time to leave your lovely review for us, it really means so much. Look forward to welcoming you back again soon :-)

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