Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Ver mais
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Leia as opiniões dos outros
The attitude attention of the young lady who dealt with our enquiry called Poppy. Also liked the telephone being answered quickly without having to press options buttons
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Ver mais
I find Sovereign to be an incredibly helpful and courteous company to book my cruises through. They have many shipping lines to offer, something for everyone. I would highly recommend this company,... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Informações de contacto
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Reino Unido
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Excelente
962 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A first class service
A first class service. Friendly, very helpful staff and very patient. Easy to contact with follow-up questions. Could not be better - could not fault it.
28 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Catherine Miles,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received first-class service from our team. Your kind words mean a great deal to us and we are thrilled that we exceeded your expectations.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
I have booked with sovereign for many…
I have booked with sovereign for many years always being very satisfied with all personnel by method of phone always very polite and helpful
5 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Mr Crowley,
Thank you so much for your recent 5-star review and continued loyalty.
We are pleased to hear that you have consistently been satisfied with the service provided by our team. Delivering friendly, helpful and professional support is always our priority and your continued trust means a great deal to us.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Always helpfull when you book a cruisrk yr…
Always helpfull when you book yr cruise, communication always good,
28 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Rob,
Thank you so much for your recent 5-star review.
We are delighted to hear that you continue to find our team helpful and that our communication is consistently of a high standard. Providing excellent service throughout the booking process is very important to us and we truly appreciate your loyalty.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful
Very helpful, polite , understanding of our needs .. we would definately book a Cunard cruise through you again
Thank you
28 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Lesley Lawrence,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team helpful, polite and attentive to your needs. Providing a personalised service is something we take great pride in and we are thrilled that we would be your choice again for a future cruise.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Great service & attention from Poppy
28 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Mr Strachan,
Thank you so much for your recent 5-star review.
We are thrilled to hear that Poppy provided great service and attentive support throughout your experience.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Hans was extremely helpful and the…
Hans was extremely helpful and the price was good
3 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Chris Sully,
Thank you so much for your recent 5-star review.
We are pleased that Hans provided excellent service and helped secure a great value for your booking.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Hanz was exceptionally thorough in…
Hanz was exceptionally thorough in making all the booking arrangements, very polite, and patient with a person who has hearing difficulties.
Rodney Anderson
3 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Mr Anderson,
Thank you so much for your recent 5-star review.
We are pleased to hear that Hans provided such thorough, polite and patient service throughout your booking process. We understand how important clear communication is and we are pleased that Hans was able to make your experience a positive one.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Great service knowledgeable agents …
Great service knowledgeable agents good pricing too
3 de agosto de 2026
Resposta da The Sovereign Cruise Club
Dear Shirley Rourke,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received great service from our knowledgeable team and found our pricing competitive.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful staff who understood what…
Very helpful staff who understood what we wanted. Always followed up calls or emails. Offered accommodation options for our consideration.
23 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Neil Morse,
Thank you so much for your recent 5-star review.
We are pleased to hear that our team took the time to understand exactly what you were looking for and provided helpful accommodation options for your consideration. It is also great to know that our follow-up communication met your expectations.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful and pleasant staff.
Very helpful and pleasant staff.
The cost of the holiday was less than I thought it would be, so very good service.
23 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Linda Holt,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team helpful and pleasant. It was great that your holiday offered even better value than you expected. Providing excellent service and helping our customers find the right cruise at a great price is always our goal.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
So far all has gone well
30 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Roderick Smith,
Thank you so much for your recent 5-star review.
We are pleased to hear that everything has gone well so far. We appreciate your trust in us and will continue to do everything we can to ensure your cruise experience runs smoothly from start to finish.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Cecil Jackson,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you received excellent service from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Ease of booking
29 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Mr Lewis,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found the booking process easy and straightforward.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Hans was great as ever
Hans was great as ever. Very efficient. Easy booking and saved money too. All the staff are so helpful and efficient at Sovereign Cruise Club.
29 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Mr Brian Henderson,
Thank you so much for your recent 5-star review.
We are pleased to hear that Hans provided efficient service and helped make your booking process simple while saving you money. Your kind words about our team are greatly appreciated.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very efficient to book and very…
Very efficient to book and very competitive on price. Knowledgeable staff.
29 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Michael Park,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our booking process efficient, our prices competitive and our team knowledgeable.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service
28 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Valerie Sharpe,
Thank you so much for your recent 5-star review.
We are thrilled to hear you received excellent service from our team and will be sure to pass along your kind words.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Andrea,
Thank you so much for your recent 5-star review.
We are pleased to hear you were happy with the communication throughout your booking process and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Luxury Cruise Booking
My initial contact was with Poppy and she dealt with my enquiry very efficiently. On call back she grasped my requirement immediately and processed booking quickly and smoothly, including the follow-up email confirmations.
28 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Alan Henty,
Thank you so much for your recent 5-star review.
We are thrilled to hear that Poppy provided such efficient and attentive service, which made your booking experience quick and seamless. We will be sure to pass on your kind comments to her and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Always book with Sovereign (or transfer…
Always book with Sovereign (or transfer if booked on board). Phone always answered quickly. Staff helpful and efficient. Charlotte very good with this slightly complicated late family booking.
20 de julho de 2026
Resposta da The Sovereign Cruise Club
Dear Janet Hutchison,
Thank you so much for your recent 5-star review.
We are delighted to hear that our team has consistently provided prompt, helpful service and will be sure to pass your kind comments on to Charlotte.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Resposta da The Sovereign Cruise Club
Dear Janet,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team friendly and informative.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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