Ordered and delivered very promptly, beautifully wrapped and packaged to give as a gift. Very happy with product although not yet given to recipient as baby not yet due.
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I have just received my second order from Spoiltland. After initially ordering the grey velvet Sleepee car seat blanket for my new little grandson I have reordered the velvet swaddle blanket and match... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Spoiltland is a family-run business, proudly run by a mum with a passion for finding beautiful, practical, and high-quality products for babies and young children. Since launching in 2019, we've been trusted by hundreds of families across the UK. We carefully select every product we sell and are committed to providing exceptional customer service, because we know how important it is to shop with confidence when buying for your little one.
Informações de contacto
146 Bath Street, DE7 8FF, Derbyshire, Reino Unido
- contact@spoiltland.co.uk
- spoiltland.co.uk
4,2
Bom
98 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
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Gorgeous!
Gorgeous!
Thank you, such a lovely item and will be purchasing again! Very quick delivery!
Thank you x
31 de março de 2025
Brilliant product and fantastic service
26 de fevereiro de 2025
The gift was well received
The gift was well received.
Everything was delivered as expected.
27 de fevereiro de 2025
5 stars
This is the second I’ve bought as a new baby gift. They’re good quality and look lovely.
27 de janeiro de 2025
Resposta da Spoiltland
Hello,
Thank you for your lovely feedback, and for choosing us again for such a special gift. I am so pleased to hear you are happy with the quality and appearance.
This order was placed before I acquired the business, but I am working to maintain and build on the standard you experienced. I would be delighted to welcome you back again.
Kind regards,
Jade
I love the products from this lovely…
I love the products from this lovely company. They are a lovely caring company and the products are super cute and of really good quality. If I’m honest, I get very excited when they’re packages arrive 😍
30 de dezembro de 2024
Resposta da Spoiltland
Hello,
Thank you for your kind feedback. I am so glad to hear you enjoy the products and that receiving them feels exciting.
I have recently taken over the business and, as a new mum, I really value your support while I work on maintaining and improving the quality and care you have experienced. I would be delighted to welcome you back again.
Kind regards,
Jade
Good Communication
Good Communication , good delivery time and fantastic Quality
30 de outubro de 2024
Nice very expensive swaddle
It was easy to order I was offered 10% off my 1st order but it had to be 40 pound and over but my item came to 39.90!!!! So was 10p short which was annoying
1 de outubro de 2024
Resposta da Spoiltland
Thanks for your feedback, Alan! Glad to hear ordering was easy, though I get how that 10p shortfall could be frustrating. Next time, reach out and we'll do our best to help! We appreciate you giving us a try 😊
Brilliant
Brilliant! Perfectly packed, really good customer service - one happy customer. You pay for good quality and the prices are really good too.
2 de setembro de 2024
Resposta da Spoiltland
Thank you so much! We’re thrilled you’re happy with everything — especially the quality and service. Can’t wait to serve you again! 😊💫
Resposta da Spoiltland
Thank you for reaching out and we apologise for the inconvenience. We’ve looked into your order and I can confirm that a full refund has been issued.
If you have any further questions or need assistance, please feel free to contact us.
Best regards,
Paula
Sleepee Velvet Swaddle Blanket
I purchased the grey velvet swaddle as a gift for my daughter in preparation for the impending birth of my first grandchild. Gorgeous quality item, arrived really quickly, excellent and effortless customer journey. I'll definitely be back again soon.
26 de agosto de 2024
Resposta da Spoiltland
Thank you so much, Emma! 🥰 We're so glad you loved the velvet swaddle – perfect for your soon-to-arrive grand child! 🎉 Delighted to hear your experience was smooth and easy. We can’t wait to have you back for more baby spoiling! 👶✨ Wishing your family all the best! 💖
Resposta da Spoiltland
Thanks, James! 🙌
We're glad you enjoyed our products and service. Hope to see you again soon! 😊
Resposta da Spoiltland
Thank you! 😊 We're thrilled to hear you loved the products and service. Looking forward to your next visit! 💛
Resposta da Spoiltland
Thank you so much! 😊 We're glad you found our service fast and efficient. Looking forward to serving you again! 💛
Excellent service
Excellent service! Delivered promptly, fabulous items great quality.
29 de julho de 2024
Resposta da Spoiltland
Thank you, Sheila! 😊 We're so glad you loved the service and quality. Can't wait to have you shop with us again! 💛
Don't shop at Spoiltland if you would like to refunded!
Please learn from my mistake. I bought a baby blanket from Spoiltland in good faith. It arrived but the colour didn't go with the room so I returned it. I hadn't received a refund so I got in touch with them with screenshots of the Royal mail tracking and the fact that it had arrived back with them. I received no reply. I followed this up with 2 further emails. Spoiltland did not reply. Now time has passed and I have to acknowledge that I have lost over £30 that I'll never get back.
My reason for posting this review is so that other people don't lose money in this way and I'm not treated in this way. Spoilt Land please do better 🤞
24 de julho de 2024
Opinião espontânea
Resposta da Spoiltland
Hi there, we're truly sorry to hear about your experience and understand your frustration. We want to reassure you that a refund was issued on the 29th of June, and a confirmation email was sent to you on the same day. It's concerning to hear that you haven't received it, and we want to make sure this is resolved for you.
Could you please get in touch with us directly so we can investigate this further and ensure you receive your refund? Your satisfaction is important to us, and we're here to help. Thank you for bringing this to our attention.
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