Products great but getting a little annoyed that every time I order pizzas they arrive with the topping all slid into one area and nothing left on the other 75%of base. There isn’t a lot of topping a... Ver mais
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Leia as opiniões dos outros
I’ve been shopping with Srsly for a few months when I started my low carb journey. The products are so tasty and the customer service is really good. I have a regular delivery set up.
A empresa respondeu
I have been buying from them for a number of years now and the food is always good quality. I had a recent issue with my order where I ordered twice with one to an old address. I cancelled but the ord... Ver mais
A empresa respondeu
A* customer service!! Always brilliant, we have been using srsly for years now and never have we had a problem. Always very helpful. And obviously the bread is amazing!!! Fabulous products and custom... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
Informações de contacto
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 93% das suas opiniões negativas
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Lovely low carb items
Lovely low carb items first class customer service when I had a problem
29 de maio de 2026
Resposta da SRSLY HEALTH
Hi Tracey,
Thank you for the lovely review! We're happy that we could provide you with both good bread and good service.
Bread and rolls very tasty like them so…
Bread and rolls very tasty like them so much had some sent to a friend. No only low carb but low calories and like all the seeds feels healthy
3 de julho de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Lesley,
That's brilliant, we're so glad to hear that you enjoyed the bread so much that you shared with a friend! That's incredibly high praise, and we're happy to hear that you find them tasty and healthy.
Good substitute bread
Good substitute bread for those of us who have to limit our carb intake but dont want to give up toast and sandwiches.
3 de julho de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Mariann,
We're happy to hear that you've been enjoying our bread as a low-carb alternative! That's exactly what we aim to provide, and we're glad we can help you enjoy toast and sandwiches!
Print efficient service.👍👍👍👍
26 de junho de 2026
Resposta da SRSLY HEALTH
Hi Andrew,
We're glad to hear that you're satisfied with the service and that you find it efficient! Thanks for taking the time to leave your feedback.
Low carb wrap fan
I am a repeat buyer of the wraps. I find them very nice and tasty and perfect for a low carb, low calorie meal/ snack etc. I also use them as healthy pizza or quiche base. They arrive promptly and are well wrapped.
My one complaint is I find them quite expensive in relation to other brands which is a shame as I would probably use them daily.
Overall though - excellent product
3 de julho de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi there,
Thank you for taking the time to leave your review, and we're so glad to hear that you're happy with the wraps and find them a nice low-carb alternative for your favourite snacks and meals!
We completely hear you on the price, and we plan to make this more accessible in the future as we continue to grow as a small business. Thanks for being a part of our community!
Resposta da SRSLY HEALTH
Hi Ronny,
Thank you for the lovely review, and we're very happy to hear that you're satisfied with the service and that our team has been responsive. It means a lot to us to provide our customers with care, and we're glad that we could do that for you.
I’ve been ordering from SRSly for about…
I’ve been ordering from SRSly for about a year now and I love it. I prefer the one-off orders over a subscription because it gives me flexibility if I need things sooner or if products last me longer. Switching to SRSly has helped me lose a lot of weight. Customer service is always excellent - any issues I’ve had have been resolved quickly and professionally.
The only downside is delivery costs, especially with prices going up across the items. But it hasn’t put me off ordering at all. Great products and great service.
17 de junho de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Ellie-mae,
Thank you for the lovely review, and we're so glad to hear that you've been a part of our low-carb community for so long! Your support means a lot to us, and we're so glad that our products could help you on your health journey.
We're happy to hear that we can always resolve any issues promptly, and that our products are always a hit! We hear you on the price, and that's something we'll be bringing down in the future as we continue to grow as a small business.
Thank you again for taking the time to leave your feedback!
The rolls and bread are lovely no…
The rolls and bread are lovely no issues there but I was somehow signed up to regular deliveries i cancelled only to have a reminder my delivery was due that happened twice just a minor annoyance
28 de maio de 2026
Resposta da SRSLY HEALTH
Hi Chris,
Thanks for taking the time to leave your feedback, and we're very sorry for the inconvenience caused! We're constantly working on improving the website to be easier to navigate for our customers, and your feedback has been taken onboard to make the subscription option more visible.
We're glad that you're enjoying the rolls and bread regardless, and we hope that you'll continue being part of the low-carb community!
Great service
Excellent service, great bread and love the croissants even if a bit expensive
27 de maio de 2026
Resposta da SRSLY HEALTH
Hi NT,
Thank you for the kind review, and we're so glad to hear that you're satisfied with the bread and the service! We hear you on the price, and that's something we're definitely looking into revisiting in the future. Thanks again for being a low-carb legend!
Too expensive
Whilst I really commend the effort to provide low carb and keto products, I only find the wraps to be tasty and of good consistency. However, they are too expensive and I have stopped buying them now. A pack of 4 after delivery is nearly £10. Obviously you could buy more per order, which I used to do. I was going to order 5 packs this weekend but they would have cost me almost £30. That's nearly £6 a pack of 4.
6 de junho de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Zahid,
Thank you for taking the time to write your honest feedback, and we're truly thankful that you find the wraps enjoyable!
We hear you on the price, and that's definitely something on our list of priorities to address and bring down in the future. We want our products to be accessible to everyone, and we'll continue growing as a small business to achieve that.
In the meantime, someone from our team reached out to provide some information about the promotions, discounts and rewards program we're running to help on the costs of future orders. Thanks again for leaving the review!
SRSLY is my go to
SRSLY is my go to
Their rolls are the best there is, good taste & good texture. I also miss crispbreads, but I get my fix now by thinly slicing a frozen roll & air frying for a few minutes, perfect!
This time, I had an issue with the site & my brain, I managed to subscribe, which, is no good to me, as I buy when needed & when there is room in the freezer. I made contact & received a call back & it was all sorted out immediately, for which I'm very grateful. With great products & customer service, you can't fault them.
23 de maio de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Jenny,
Thank you for such a lovely review! We're thrilled to hear we've become your go-to, and we love your idea of thinly slicing the rolls and air frying them for a crispbread alternative. Sounds delicious!
We're also really glad the team could quickly sort out the subscription issue for you. It's great to hear you had a positive experience, and we truly appreciate your kind words about both the products and customer service.
Thank you for being part of our low-carb community!
I love it so much and is the only one…
I love it so much and is the only one it helped me with my diet in my life style. I'm very pleased to find something I was searching for it. Thank you very much I'm looking forward for another new one in the future.
28 de maio de 2026
Resposta da SRSLY HEALTH
Hi Zineb,
Thank you for taking the time to leave such kind feedback, and we're so glad that you enjoyed it so much! We look forward to your next order, and we appreciate you being part of our community.
Ongoing stock issues lowering quality
This is the second time I’ve felt compelled to leave a review, since my experience doesn’t appear to be improving.
I subscribed to some products for convenience. These subscriptions are nearly always delivered late due to ongoing stock availability issues (which I understand), and some are so late that they’re then clashing with the next delivery and I end up with far more than I need. On the most recent occasion, I was asked if I’d like to cancel my order. I replied stating that I would, since, once again, I’d end up having too much product, but the cancellation wasn’t actioned (in fact, the email went completely unanswered, despite my response to Srsly within an hour or two of their original email).
Aside from that, some of the products that originally drew me to Srsly (the pizzas) have degraded in quality. The toppings are much sparser than they used to be, and this leaves the pizzas feeling drier and more challenging to eat. The ‘spicy chicken’ used to have decent pieces of chicken on top and a good flavour kick, but now the chicken is a shredded mess and the spice has all but disappeared - this has been the case for the last few of these pizzas I’ve received.
As I said previously, I understand the stock pressures, but it feels like the products have been altered in a negative way to make it easier for Srsly to meet demand (almost like they’re trying to spread the limited ingredients they have more thinly?). I’d rather wait if it meant that the quality I knew and loved from Srsly would return.
At least some of my other favourites remain reliable - the fruit loaf is a must buy.
4 de junho de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Claire,
Thank you for taking the time to leave such detailed and thorough feedback, and we're truly sorry that you felt there was a noticeable drop in service. That is absolutely not the experience we want for our customers.
We want to assure you that we take feedback regarding our food's quality very seriously, and we're surprised to hear that the pizza hasn't lived up to expectations for you. While we're truly grateful that you've been so generous with your understanding with us as a small business, it's very important to us that we maintain a certain standard for our food, and we would never allow for the quality to drop like this.
Our support has personally reached out to you to resolve the issue regarding the order cancellation, and to learn more about your experience so we can resolve the problem immediately and to your satisfaction. We'd love to hear back from you so we can make things right.
We're happy to hear that you still enjoy the fruit loaf! Thank you again for your honest review.
Poor
Ordered May 18th, now June 3rd, Order simply didn't arrive. I've been credited but its not the point, really?
27 de maio de 2026
Resposta da SRSLY HEALTH
Hi Ian,
Thank you for taking the time to leave your honest feedback, and we're very sorry that the parcel hasn't reached you as it should have. Delivery delays and problems can sometimes happen outside of our control, and we're glad to have refunded you immediately upon request.
We deeply appreciate that you were open to speaking to our support, and that your new parcel reached you in a timely manner. We'll always be dedicated to providing exceptional service, and we hope to have been able to improve the experience for you.
Thank you again for your review, and we remain at your service.
Resposta da SRSLY HEALTH
Hi Christine,
Thanks for the kind review. We're really glad to hear the bread has been a game changer for you and is working well as a low carb option. Thanks for being part of our low-carb community!
Resposta da SRSLY HEALTH
Hi Jan,
Thank you for your feedback! We're really glad you're happy with the products, and we appreciate you letting us know about the delivery timing. We're always working to improve this side of things.
Best tasting bread there is that is…
Best tasting bread there is that is keto friendly. The loaves and buns are better than the hot dogs though. The only thing I wish they would do better is have more reliable delivery partners as sometimes you can order something and it arrives in a couple of days and another it takes over a week.
1 de junho de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Pat,
We're really pleased to hear you’re enjoying the bread and buns, and it's great to know they're your go-to keto options!
We also appreciate your comments on delivery. We understand how frustrating inconsistent timings can be, and we're always working to improve. Thanks again for taking the time to leave this review!
Amazing products and wonderful team! Don’t hesitate, just do it!
I can’t recommend this company and the team behind it enough. Firstly, having tried many other low carb products which left me disappointed, the SRSLY products are AMAZING! They’re lower in net carbs than any other I’ve found, they keep me in ketosis and don’t upset my sensitive stomach at all! There was a delay in shipping due to supply issues and Sarah couldn’t have been more helpful (despite my frustrations!). I’m very picky when it comes to my diet, and I can honestly say I’ll never choose any other brand. Not only are the products a staple in mine and my husbands diet, but my children have also swapped from regular sugar dense bread and rolls to these without any resistance! I don’t usually write reviews, but for this I simply had to. If you have any doubt about trying the SRSLY products, just do it. Don’t waste your time on trying others and they’re simply (in my opinion) not even close to these. The texture and taste of the bread and rolls is just like regular bread, minus the heavy carb and bloated feeling. Love them! ❤️
31 de maio de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Emma,
Thank you so much for such an amazing and thoughtful review! It genuinely means a lot to hear how well the products are working for you and your family, especially knowing they've become a staple in your household and fit so well with your dietary needs. That's high praise!
We're also really glad our support was able to help you during the shipping delay, we know how frustrating that can be, and it's great to hear it was handled well.
Your kind words about the team and the products mean the world to us. Thank you again for taking the time to share this, and for being part of our low-carb community!
Takes too long to arrive.
Takes too long to arrive.
No date stamps of the packs
29 de maio de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Beryl,
Thank you for taking the time to leave your honest feedback, and we're very sorry to hear that you're not satisfied with the service!
We value each and every one of our customers' experiences, and we're glad to have been able to reach out to you personally to work on improving this for you.
We hope that you'll have a more positive experience moving forward, and we'll always remain at your service.
Diabetes Type 2 friendly :)
I was recently diagnosed with diabetes type 2 and was struggling with food options.
Seriously Low Carb has proved to be an absolute life saver allowing me to still eat the food I enjoy without spiking my blood sugar levels. The quality of the wraps, bagels, pizzas and bread is superb.
It isn't cheap to shop here but worth it to be able to eat relatively normally and look after my health.
Only niggle, I feel that postage is a little high.
27 de maio de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Cindy,
Thank you for the lovely review, and we're so happy to hear that our products have been able to leave such a positive impact on you! That's one of our goals, and we're firm believers that you shouldn't have to sacrifice the food you love while prioritising your health.
We understand that the postage is a little high, and we appreciate your honest feedback. That's definitely something we plan to review as we continue to grow as a business. Thank you very much for your support!
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