Products great but getting a little annoyed that every time I order pizzas they arrive with the topping all slid into one area and nothing left on the other 75%of base. There isn’t a lot of topping a... Ver mais
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Leia as opiniões dos outros
I’ve been shopping with Srsly for a few months when I started my low carb journey. The products are so tasty and the customer service is really good. I have a regular delivery set up.
A empresa respondeu
I have been buying from them for a number of years now and the food is always good quality. I had a recent issue with my order where I ordered twice with one to an old address. I cancelled but the ord... Ver mais
A empresa respondeu
A* customer service!! Always brilliant, we have been using srsly for years now and never have we had a problem. Always very helpful. And obviously the bread is amazing!!! Fabulous products and custom... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
Informações de contacto
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delicious and almost guilt free
11 de maio de 2026
Resposta da SRSLY HEALTH
Hi Elaine,
Thank you for the lovely review, and we're happy to hear that we can help you enjoy bread again without the guilt!
Resposta da SRSLY HEALTH
Hi Anu,
Thank you for the kind words, we're glad that you had a great experience with the product and service!
Srsly good.
Wish it was delivered sooner but other than that, very tasty. Thank you & keep it up!
14 de maio de 2026
Resposta da SRSLY HEALTH
Hi Rab,
Thank you for the feedback. We're really glad you enjoyed the products, and we appreciate the encouragement!
We understand the delivery timing could have been better, and we'll keep working on improving that side of things too. Thank you for being part of our low-carb community!
This wasn’t my first order from SRSLY…
This wasn’t my first order from SRSLY Health, I have purchased and really liked their low carb produce. There was a slight hiccup/delay with this order but I contacted their customer service who rectified this and arranged for the items to be dispatched and I received them the next day.
13 de maio de 2026
Resposta da SRSLY HEALTH
Hi David,
Thank you for your continued support. We're really pleased to hear you've been enjoying the products, and we're glad the team could quickly sort out the delay and get everything to you the next day.
We appreciate you taking the time to share your experience and your understanding of the hiccup along the way. Thanks again for being a legend!
I didn’t realise I had signed up to a…
I didn’t realise I had signed up to a subscription so received another order I didn’t want but that was probably me not being vigilant. The rolls were quite nice but unfortunately my husband and I didn’t like the bread. In our opinion, it’s more palatable toasted. Donated the unwanted bread to a friend who likes it.
6 de maio de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Sheila,
Thank you for your honest feedback! We appreciate you mentioning the subscription, and we understand how easy it can be to miss during checkout. We've taken this feedback on board to make the Subscribe & Save option more visible, so it wouldn't be so easy to miss next time.
We're glad to hear you enjoyed the rolls, even if the bread wasn't quite to your taste. A lot of customers do prefer it toasted, so it's helpful to hear your thoughts on that too!
Thanks again for giving us a try and for taking the time to leave such a lovely review.
I recently tried to contact you to…
I recently tried to contact you to cancel my subscription and nobody has replied and the bread keeps coming and my freezer is completely stuffed and I want to cancel my subscription please .
Could someone contact me and tell me what I need to do to cancel it before another order gets started .
Thanks
Josh
12 de maio de 2026
Resposta da SRSLY HEALTH
Hi Josh,
Thank you for taking the time to leave your feedback, and we're really sorry for the frustration this caused!
While we couldn't find any previous correspondence from you, we've reached out to you directly to help find a solution and make things right for you, and we'd love to hear back from you so we can ensure everything is fully resolved to your satisfaction.
Thanks again for your comments, and we hope we can improve your experience moving forward.
Great bread
Great bread & keeps me nice & slim I subscribe every month wouldn't know what to eat if I didn't have my daily bread great customer service
14 de maio de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Amanda,
Thank you for the kind review, and we sincerely appreciate your continued support! We're glad that you had a great experience with our support team as well. Thanks for being a legend!
Give em a go …
Great tasting bread … great customer service… great company … give em a go
8 de maio de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi George,
Thank you for the lovely review, and we're very happy to hear that you've had a great overall experience with us! It means a lot to us that you've taken the time to leave your feedback. Thanks for being part of our low-carb community.
Super fast delivery & the bread is…
Super fast delivery & the bread is amazing
5 de maio de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Stacey,
Thank you for the kind review! We're glad that you're satisfied with the delivery and the quality of the bread. We appreciate that you took the time to leave this feedback!
The products are fine and I will order…
The products are fine and I will order again, but God this company is needy. Please review us, please review us, please review us. Sure, some criticisms:
1. Evri are often unreliable around my way so last delivery was delayed.
2. Needy, needy, needy. (See above.) Please send fewer emails.
3. The company's website is set up in such a way that it's all too easy accidentally to take out a subscription.
4. The biscuits are not only expensive, but always sold out.
1 de maio de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Jonathan,
Thank you for your honest review! We're glad to hear you're enjoying the products and that you'll be ordering again, but we completely understand the frustrations you've raised around delivery, emails, subscriptions, and stock.
We've reached out to you directly to help improve your experience, including an alternative courier option for future orders and taking on board your feedback, and we'd love to hear back from you.
Thank you for taking the time to leave your feedback and giving us a chance to improve.
The bread is very nice but I have a…
The bread is very nice but I have a weekly subscription which rarely arrives and postage is expensive
29 de abril de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Stanley,
Thank you for taking the time to leave your feedback, and we're happy to hear that you've been enjoying the bread and finding it a nice addition to your low-carb diet.
We're really sorry that you've been having trouble with your weekly subscription! Unfortunately, we couldn't find you in our records, but we'd be sincerely appreciative if you could reach out to our support or provide more information in your review so we can make this right for you.
Thank you very much your review, and we hope to hear from you.
Delicious
SRSLY - bought the bundle, and a few extras, loved everything really - ready to make my next order. The only thing, but not a major one, i thought the loaf of bread and fruit loaf would be a little bit bigger, but other than that 👌👌
20 de abril de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Diane,
We love hearing this, thank you for the kind words! It’s brilliant to know you enjoyed the bundle and the extras, and even better that you're already planning your next order.
Thanks as well for mentioning the loaf and fruit loaf size. Feedback like that is always useful, and we're glad it didn’t take away from the overall experience.
Resposta da SRSLY HEALTH
Hi Louise,
Thank you for the kind words, it really means a lot to us, and we're glad that you're happy with the bread and service.
Produce is excellent and delivery…
Produce is excellent and delivery reliable. One star off due to loads of out of stock items without restock time.
23 de abril de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Alan,
Thank you for the feedback! We are really glad to hear you're enjoying the products and that delivery has been reliable.
We understand the frustration around items being out of stock without clear restock times. That's something we're working on improving, as we know how important it is to plan orders. We appreciate you highlighting it!
Brilliant customer service
The products are lovely - nice range and feels like a treat to be able to enjoy these foods without worrying about blood glucose spikes.
I had an issue over an order and the customer service was absolutely brilliant. Resolved my issue very quickly and with no fuss. 10/10!
22 de abril de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Louisa,
Thank you for taking the time to leave this review, and we're so happy to hear that you had a great experience with our team! It's great to know that our low-carb food can help you enjoy bread again without glucose spikes. Thanks for being a part of our community!
Firstly love the bread and it helps…
Firstly love the bread and it helps enormously with my diabetes. Bread is expensive but I probably understand why. What I don’t like is the subscription is automatic you have to scroll down for the one time only option I think this is a bit of a con to be honest. My needs changes every month so I much prefer to order when I need it. Other than that you are doing great job 👏
20 de abril de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Ray,
Thank you for your honest feedback! We're really pleased to hear the bread has been helping with your diabetes, and we appreciate your understanding around the pricing.
We also hear your concerns about the subscription setup. It's designed to be optional, with both one-time purchase and Subscribe & Save available at checkout, but we understand how it can feel if you prefer to order as and when you need. Your feedback on this is really valuable and will be taken on board.
Thanks again for your kind words and for sharing your thoughts!
The products i ordered were great
The products i ordered were great , seeded loaf really nice , hot cross buns were fantastic, really happy to have an option that caters to my dietary choices 😀
2 de abril de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Andrew,
Thank you for the lovely feedback. We're really glad you enjoyed the seeded loaf and that the hot cross buns were a hit too. Thanks for being a low-carb legend!
Great low carb alternative
I have been getting SRSLY products (on a subscription basis) for a while as a part of my low carb diet.
Pros:
- great and tasty alternative to bread - I order a variety of rolls, buns, seeded and white bread, wraps
- fast delivery
- loyalty scheme
- great communication - out of stocks, delays, etc - they also provide money off order if things don't arrive
Cons:
- toasted bread doesn't smell very nice - the whole family comments on this
- packaging could be better as a lot of times my breads come squashed
- subscription is not easily managed on my phone (S24+) - I'm unable to add one off order to my subscription
10 de abril de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Verdon,
Thank you for such a detailed and kind review! It's great to hear you've been enjoying the range as part of your low-carb routine, and that things like delivery, communication, and the loyalty program have been working well for you.
We really appreciate you highlighting the areas that could be improved. The feedback on the toasted bread, packaging, and managing subscriptions on mobile is all very helpful and will be shared with the team. These are exactly the kinds of insights that help us refine both the products and the overall experience!
If you ever need a hand with your subscription or placing a one-off order alongside it, our customer service team will be more than happy to help. Thanks again for taking the time to share your thoughts!
Resposta da SRSLY HEALTH
Hi Dawn,
Thank you for the kind words, and we're so happy that you're satisfied with the delivery and customer service. Thanks for being a low-carb legend!
Great choice of low carb breads which…
Great choice of low carb breads which are delivered really fast and perfect for anyone trying to follow a low carb lifestyle. Highly recommended
1 de abril de 2026
Opinião espontânea
Resposta da SRSLY HEALTH
Hi there,
Thank you so much for the kind recommendation, and we truly appreciate that you took the time to leave this review. We're glad that you're enjoying the bread and that you've had a great experience overall!
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