Standert Bicycles Opiniões 

425
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

After experiencing their customer service I would not recommend buying from Standert. Their customer service is simply awful and inadequate, they take over a week to respond to emails and do not h... Ver mais

Classificada 5 em 5 estrelas

The frame came with high quality bearings n fittings, and a beautiful finish thats holding up well so far to all day rain/mud rides. The geo is comfy for me so far, no problem spending 6+ hrs in da sa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Vielen Dank für diese wunderschöne und unfassbar schnelle Kreissäge RS. Von Beginn an lief alles reibungslos. Super Beratung vor Ort durch Heiko, unkomplizierter immer freundlicher Kontakt via Mail... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've purchased a steal road bike frame set “Pfadfinder" from Standert bike. Sales, product tech., logistics team were customer-friendly and showed quick response to my requests. This purchase made... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas
  2. Ciclismo de estrada

Escrito pela empresa

Standert Bicycles is a rider owned performance and urban bike brand from Berlin that is filling the gap between bespoke bicycles and mass production.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

425 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(425)

29 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer contact and friendly…

Excellent customer contact and friendly staff. I have ordered two bicycle frames and am very satisfied with the high quality. The customer support has responded to my questions each time.

25 de outubro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hi Martin!
Thanks for the review.
Enjoy your bikes!

Classificada 5 em 5 estrelas

Kettensäge Team - A gravel bike in a class of its own

The chainsaw is an awesome bike. It purrs like a kitten and rides so well. The first few kilometers are behind me. And as with all bikes, there's nothing to complain about. The internally routed cables are a great solution and everything else is just as I imagined it would be.

I'm looking forward to lots of gravel kilometers in the mountains and valleys :-)

30 de novembro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hi Daniel!
What a lovely description :)
Thanks for the review.
Enjoy your Kettensäge!

Classificada 5 em 5 estrelas

Sick bike

Such a cool bike! Super easy to do the last assembly steps and then get riding!

30 de novembro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hi Matthew!
Thanks for the feedback.
Enjoy your ride!

Classificada 4 em 5 estrelas

Delivery late again

I have ordered a frameset earlier and this was my second order. The promised delivery time is still not fulfilled. Promised 6 weeks and truth is over 7 weeks (50 days). You really need a logistics guy.

Good bikes though. I think great brand as Standert need more polished website too.

12 de dezembro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hello Johannes!
We're very sorry for the inconvenience.
Thanks for the constructive feedback.

Classificada 5 em 5 estrelas

So good

Receiving the bike was a breeze. All of the components were installed and setup was easy, and I have potatoes for hands and very little mechanical acumen. I think someone even bedded in the disc brakes, not sure, but they have never squealed!
Oh, and the bike itself is just a hell of a lot of fun. It is by far the most snappy and responsive gravel bike I've ever ridden.

20 de novembro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hello Vosseller!
Thanks for the review, really appreciated.
Enjoy your ride!

Classificada 5 em 5 estrelas

Standert Kreissäge Rim

I am impressed by the service and the quality of the Standert team. I ordered a standert Kreissäge rim frameset and all in all it was a really pleasant experience. The Team kept me up to speed with the process of the frameset. I am also really pleased with the quality of the frameset. The paintjob is excellent, all functional surfaces (such as the BB and Headset) are faced. Every thread is excellent. It is a dream to build the frame up. Overall just a really good product. Would definitely recommend it

25 de outubro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hi Timo!
Thanks for the awesome review in detail.
Enjoy your Kreissäge!

Classificada 5 em 5 estrelas

Friendly and quick response.

Frame arrived undamaged with everything in a reasonable amount of time. Also fast response from customer service regarding shipping of my order.

30 de outubro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hello Cian!
Thanks for the review.

Classificada 5 em 5 estrelas

Great bike

Great bike, great service!
Even got a decent gift from them after contacting them due to a delivery delay and the fact that the frames had gone on sale since then.
Always got a response, super friendly staff!
One little problem with my Kreissäge was that the included screws for the inlays (for a mechanical group set) did not fit inside the inlay near the back derailleur. Was lucky to have a screw in my tool box that fitted.

25 de outubro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hello Peter!
Thanks for the feedback and review in detail.
Enjoy your ride!

Classificada 5 em 5 estrelas

Great bike and customer service

I bought an off the shelf ex-display pfadfinder. The bike is great as expected. shipment was fast and bike well protected. The customer service was good and promptly resolved a little issue in a proper way.

26 de outubro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hello Federico!
Thanks for the comments.
Enjoy your Pfadfinder!

Classificada 5 em 5 estrelas

Great service and amazing products

Great service and 100% recommended to anyone looking for high quality race and gravel bikes without wanting the standard off-the-shelf stuff u see everywhere.
I bought a Kreissäge Disc and am more than happy with it! Also the delivery of the bike (it was already complete in the shop) took only 5 days (thursday-tuesday) with really good wrapping, no worries what-so-ever about the bike getting damaged.
Extremely nice experience, thank you all @ Standert

20 de outubro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hi Eike!
What a review! Thanks a lot.
Enjoy your ride!

Classificada 5 em 5 estrelas

Rahmen wurde mit hochwertigen Lagern…

Rahmen wurde mit hochwertigen Lagern geliefert. Sie sorgen für reibungslose Bewegung und verbessern die Gesamtleistung.

16 de outubro de 2023
Opinião espontânea
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hallo Lena!
Vielen Dank für deine Bewertung.

Classificada 4 em 5 estrelas

Sehr schöner Rahmen und netter und…

Sehr schöner Rahmen und netter und hilfreicher Support. Der Rahmen hatte zwei kleine Schönheitsfehler als er bei mir ankam. Der Support war sehr nett und wir konnten uns gemeinsam einigen. Ich würde standert weiterempfehlen. Der Rahmen fährt sich traumhaft.

23 de outubro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hallo Simon!
Vielen Dank für deine Bewertung.
Viel Spaß!

Classificada 5 em 5 estrelas

Max was very accommodating despite my…

Max was very accommodating despite my indecisiveness with frame colours. Shared knowledge with my setup and very patient with all my questions.
Fantastic experience 100%

19 de outubro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hello Francis!
Thanks for the feedback, really appreciated.
Enjoy your ride!

Classificada 5 em 5 estrelas

Habe jetzt das dritte Rad von Standert

Habe jetzt das dritte Rad von Standert. Hatte eine super kompetente Beratung zum Aufbau und alles ging sehr schnell. Das neue Rad, ein Triebwerk, würde vor Ort zum Teil mit Komponenten aus meinem alten Rad aufgebaut. Alles war sehr unkompliziert. Das Triebwerk fährt sich richtig gut. Bin vom Rad begeistert.

20 de outubro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hallo Stefan!
Vielen Dank für deine Tolle Bewertung.
Viel Spaß!

Classificada 5 em 5 estrelas

Great experience

Great experience, delivered when they said they would good contact throughout the order process and great bike.

19 de outubro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hello Sam!
Thanks for the review.
Enjoy your bike!

Classificada 5 em 5 estrelas

Neues Triebwerk

Hab mir jetzt das 3. Rad gekauft, dieses mal das Rahmenset des Tribwerks und miteigenen Teilen aufbauen lassen. Super Beratung und Sevice. Das Triebwerk spricht für sich. Sehr sehr cool.

19 de outubro de 2023
Opinião espontânea
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hallo Stefan!
Vielen Dank für deine Tolle Bewertung!
Viel Spaß!

Classificada 2 em 5 estrelas

Part not delivered complete

Part not delivered complete, but according to multiple times emailed but received little response to my request. And received no solution.

28 de setembro de 2023
logótipo da Standert Bicycles

Resposta da Standert Bicycles

Hi Erik!
We're very sorry for not shipping your order complete. The sales team have been in contact and the missing spacers are on the way to you.
Kind regards,
Tom

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