Fantastic service from start to finish. The team were incredibly supportive and helped us navigate the uncertainty of buying curtains for the first time. Having them measure everything properly gave... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fantastic service from start to finish. The team were incredibly supportive and helped us navigate the uncertainty of buying curtains for the first time. Having them measure everything properly gave... Ver mais
A empresa respondeu
Ordered samples and despite procrastination on our part, we eventually ordered. Service was great, delivery as expected and thankfully fit was per my measurements. It was worth it. Replaced some... Ver mais
A empresa respondeu
From ordering to delivery, every step of the process was handled professionally and efficiently. The curtains are beautifully crafted, excellent quality, and have exceeded our expectations. We’re abso... Ver mais
What a fabulous customer service team. They came to my home and did a full measuring with no fee and no obligation. Gave some great advice on fabrics and colours then delivered two fabulously made pai... Ver mais
A empresa respondeu
High quality curtains + blinds, made to measure with care. Eco-friendly fabrics hand-stitched in the UK. If you have a question, concern or something doesn’t feel quite right, please email us at hello@stitched.co.uk. We’re real people at the other end, and we’ll always do our best to sort things quickly and thoughtfully. Your home matters to you. Your experience matters to us.
London , Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
High quality fabric and excellent service. Highly recommend!
Online instructions for measuring are so confusing we got completely wrong curtains first. We returned them and asked for a video consultation to be sure about what to measure, exactly. This time our curtains were almost right, but shorter than expected (just touching the floor means touching, not hanging 2-3cm above) and absurdly long

Resposta da Stitched
I'm on to my second set of roman blinds/curtains from Made By Stitched. I couldn't recommend them enough! Super reliable. I was always informed of what was happening with my order every step of the way. Being able to track it on my account was also a very convenient.
I have had roman blinds using the Flax & Revive range and so so pleased with the quality and texture. I have so many more windows to dress and I will definitely be sticking with Made by stitched.
👏👏👏

Resposta da Stitched
Many thanks for my new curtains which I am very pleased with and will help keep the living room warm.
Thank you to Jo and Linda for all the stitching.
The team at Stitched were super helpful, knowledgeable and friendly. They kept us updated throughout and when we had any questions (we were nervous customers) they responded quickly. The whole process was so simple and we couldn’t be more thrilled with our Upcycled Silk curtains! Looking forward to kitting out the rest of our house with Stitched
If I could give zero stars I would. Placed order 4 weeks ago for over £1000, heard nothing and when chased told the material not available for another 7 weeks. Cancelled order - customer service beyond a joke.

Resposta da Stitched
Stitched did a wonderful job of supplying a complicated set of blinds over 60 square metres of large windows in our West Country Church Hall. Huge problems arose with Covid, both at Stitched's and at the blind manufacturers' premises. Stitched stayed close on the job and helped us resolve the problems with patience and care. Under the circumstances it took a while to get everything straight, but we have ended up with an impressive and effective installation exactly as we wished. I would recommend them for any blind supply; they are inexpensive, professional, attentive and helpful.
Looovveeeee my new curtains!
Superb quality, look and feel, and getting lots of compliments now we’re allowed house guests 🤗 Smooth process from start to finish, got my samples in a couple of days, customer service team super helpful with my queries. would definitely recommend, and will be back for more !
I just had to leave a review for my admiration for this company. From start to finish it has been a complete pleasure to work with them.
The fabrics are of exceptional quality and the range is extensive. The customer service is on a superior level, literally everyone I have spoken to at the company have been so helpful and kind. In a world where customer service is often overlooked this has been so refreshing.
As for the blind itself - I am overjoyed. The quality is wonderful and it has transformed our guest bedroom. I cannot wait for my curtains to arrive!
Thank you a million times.

Resposta da Stitched
Great quality curtains and super helpful team on hand to answer any questions I had along the way. Would recommend to friends and family without a doubt.
Have recommended to all my friends. So pleased with my curtains. I had a few questions and the customer service team were lovely and explained everything so I could make an easy decision. Will definitely be ordering more.
The curtain material is perfect - although this would be the only positive I have about the company.
The length is a few cms off from the measurements I inputted.
I had one video chat with a measurement advisor - she seemed distracted and unwilling to listen to me. I almost ordered the wrong curtain pole because she misunderstood me and did not clarify. The session went so badly - it ended up in me having to end it.
I tried to have another session with another advisor hoping someone else would help out - nobody reached out, and the online scheduling tool would confirm an appointment then cancel it immediately. In the meantime I would get a lot of emails that I had never signed up for.
The curtains were delayed for 1 month with no notice of delay and with nobody reaching out.
They needed up being the slight wrong size…
At least the material is nice - but I would suspect you can find similar styles from other better companies out there
A note on the stitched reply: nobody advised me against applying a “window treatment”. I wanted to learn about measurements and mentioned that I would like to have tracks instead of a pole. The lady on the phone kept on giving me instructions regarding a pole measurement instead. I like the tracks very much - the curtains came the wrong size. Yes, you have advised that you can change them at a cost - this should be free - given it is the company’s mistake.

Resposta da Stitched
This was the fist time I had purchased from Stitched so I was a little nervous. I needn’t have worried as the curtains I received are stunning. Fabulous quality and exceptional workmanship. They kept me updated throughout the process. Very happy with the results!

Resposta da Stitched
Just got our second set of curtains, and first blinds, from Stitched. The quality of the fabric and construction is great. Really pleased with the switch from plastic to metal curtain hooks too.
We have found the customer service to be great.

Resposta da Stitched
My overall experience was great with stitched! The curtains look beautiful but our Roman blind wasn’t quite perfect. Despite advertising as having “master makers” the mistake was put down to a less experienced seamstress. They did send us a small refund and a candle to apologise and their team were very very helpful.
Even during a global pandemic, the Stitched Team made sure I got all my questions answered (I had a lot!) - super friendly staff and extremely supportive.
The curtains are an absolute dream and the quality is great. Hanging them up was a breeze, all the instructions are super clear.

Resposta da Stitched
I had many questions both before and after purchasing a set of curtains. The customer service I received was excellent, emails were promptly responded to and I was able to get the information I required to make a decision on the purchase.
The curtains were of high quality and matched the quality of the free sample accurately.

Resposta da Stitched
I couldn't be happier with my new curtains! They fit perfectly in the space and the material is top quality. The team were really helpful and kept in the loop throughout everything. Its a 10 out of 10 from me. Thank you so much Stitched!

Resposta da Stitched
Loved this service from start to finish. Not always keen buying online but it worked really well and the curtains are gorgeous.

Resposta da Stitched
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.